Scott Musgrove Senior Business Systems Analyst Water Corporation of Western Australia Developing for an Evolving Mobility Landscape: How Do You Hit a Moving Target?

Main Message Global mobility landscape is evolving…constantly innovations challenges are you ready?

What I’ll Cover Understanding your business Device independence Future proofing Designing your solution Key points to take home What you CAN and CANNOT control and making the most of it Understanding the implications of your solution design Preparing for the unknown

Introduction & Overview What’s in it for me? ” “

Understanding your business Real Time Data Transfers Automated Reference Data Updates Complete MDM Solution Photographic Capture Feedback Work Order Documentation Order Type Specific App Navigation Spatial Asset Data Data Validation Ease of Use GPS Integration Thick Client Business Rules …and much more!

Understanding your business why? need want benefits others are doing it extension of process

Understanding your business

understand what you CAN control insulate and reduce reliance on what you CANNOT control

Understanding your business business process Understand, Preserve and Protect

Device independence The ability of an application to fully function without the need for firmware, software or hardware specific integration.

Device independence software (OS) firmware hardware Take an agnostic approach to your applications integration with software and hardware

Device independence BYOD… Create your policies; devices, data plans, security, apps, services, privacy Be fleet aware Keep provisioning simple App maintenance should be Over-the-Air and simple Keep corporate and personal data separate Manage data usage wisely to avoid excessive charges Understand whether BYOD is best practice for your company is already happening

Device independence Consumerisation is inevitable…and can be fickle… (Data based on Gartner actuals and IDC forecast)

Future proofing Mobility has become an extension of our social lives… telecommunications internet social media smart phones

Future proofing Big ticket items in mobility app communities are thriving location is everything social owns mobile

Future proofing consumers are the key to the way forward

Designing your solution Question one… what are you managing and why? devices applications

Designing your solution Devices – Granular SOE customisation – Superior app integration – Fleet standardisation – Complete MDM solution required – Prone to retail market availability – Greater administration workload High maintenance, greater customisation Applications – Simplified infrastructure – Flexible fleet composition – Improved user experience – Solution is more generic – Fleet awareness more complex – Data and security complications More dynamic, but more generic

Designing your solution Question two… where are you doing your processing? client host

Designing your solution Client – Can operate offline – Distributed processing – Faster processing – Complex application – Distributed app management Operates offline, apps tend to be a lot more complex Host – Central app management – Simple client application – Must be online – Single point of failure – Greater reliance on infrastructure Simple apps, must be online

Designing your solution Mastering Enterprise Mobility with SAP 2012 | 21 Client Host Device App

Designing your solution what approach did we take?

Designing your solution Client Host Device App

Key points to take home What you CAN and CANNOT control and making the most of it Understanding the implications of your solution design Preparing for the unknown

How to contact me: Scott Musgrove Water Corporation Phone

Additional material Benefits of a mobile workforce Benefits of BYOD and BYOA Security policies and strategies Unisys study into Consumersation of IT (2012)

Additional material