E-Soft Hotel Management System Everise Technology Sdn. Bhd.

Introduction Manage and operate small to medium sized hotels User-friendly Uncluttered Compact Multi-user Multi-tasking Client/Server Based application

Other Features System Setup & Master Files Maintenance Hotel Guest Information Database Maintenance Hotel Room Reservation Hotel Room Availability Hotel Check-In & Check-Out Billing & Invoicing System Guest Message System Management Reports

Login System

System Setup & Files Maintenance Company Setting – Company DetailsCompany Setting User Management – Multi-userUser Management Parameter Backup & Restore Audit Trail – keep track editing

Company Setting

User Management

Parameter Charges - other charges Floor - GF, 1F, 2F… Location – Pools side, Portion A … Room Type – Deluxe, Standard, Suite … Room Master – Room No. & Details Room Rate – Hourly, Daily Department – F&B, Front office … Room Operation – update rate & add room Seasonal – Low, Shoulder, Peak …

Guest Info Maintenance Guest Information database will maintain all guest related information: –Auto generate guest code –Different guest type –Personal particular

Reservation Unlimited room reservation Auto generate reservation no. Record booking mode & guest details Reservation details & room assigning Cancel unwanted reservation

Room Availability Check by room no. / room type Right click to change the room status & check in for walk in guest. Showing Tentative room check out

Quick Room Almost same function as Room Availability Showing room actual check out Auto refresh

Check In / Out 4 methods: –Manual Check In/Out Folio To Do List –Walk in Room Availability Quick Room Walk-in –Reservation Reservation form –Group Group check in / out

Manual check in Pull the guest details from Guest database Creating new folio during guest new check in

Check in Walk-In Guest Check In Wizard

Check in thru Reservation Filter out the record from Reservation List Check In button at Reservation Details portion – link to Check In Wizard

Group Check in F5 / Front Desk  Group Check In Only company’s reservations with a status of reserved & room assigned for current day check in will be included System will auto generate the check in transaction accordingly

Billing & Invoicing 2 types: –Check out billing –Periodic invoicing

Check out billing Call out the check in list Other charges will be added into the check out total amount later.Other charges

Other Charges Charges beyond room rate Internet, F&B, Laundry, Souvenir…… Will auto add-in into Total Amount to be paid for guest during check out Click on Oth Charges Maintain your other charges here –Select the charges Code the Charges table

Folio Double click on the selected record will link user to Check In / Out form. Group Check Out – check in under 1 company group Check out by join bill –more than 1 bill check out together Late check out

Check out by join bill Must select more than 1 bill Input the payment details & click Done. Print the bill if necessary After click Check out by join bill button The checked out record will remove from the list

Late Check Out Over the tentative check out date

Group Check Out F6 / Front Desk  Group Check Out Only selected check out date record will be listed. System will auto generate the check out transaction accordingly

Invoicing From time to time issue the invoice to a particular company Guest  Company  Invoice

Payment Maintain the payment voucher from guest

Reverse payment Click on the Reverse button Select the payment voucher to reverse

Additional Features Guest Message Hall Rental Lost & Found Item Maintenance To Do’s Item & Events Housekeeping Current Snapshot Occupancy Comparison Night Audit

Guest Message Store the message pertaining to the guest Marked as Delivered Message once it is informed.

Hall Rental Ball room, Meeting room … Extra income Front Desk  Hall Rental Function Type – Wedding Dinner, Party … Hall Rental – Rental Details Hall Rental List Payment – Individual / Company Hall Master – Hall Details & Rental Rate

Hall Rental

Lost & Found Allows user to track items left by guest Front Desk  Lost & Found If the item is returned, input the owner info & press the R button to mark it as returned If discarded the item, press the D button

Item Maintenance Used to record regular maintenance request Eg: The hot water doesn't turn off in room Front Desk  Maintenance Item Urgent Maintenance item Mark as finished if the task is completed Mark as Uncompleted if the task is not yet done

To Do’s Items & Events To Do’s Items –allow user to attach items that need to be accomplished in regards to a folio, reservation or company Guest Events –guest to-do items

Today’s View Overview today’s room status

Housekeeping Used to monitor the room’s status can be filtered to show rooms of a certain status Comment on room’s status

Current Snapshot A quick overview of current in-house activity

Occupancy Comparison Allows user to analyze their daily occupancy visually. Different colors represent different levels of occupancy.

Night Audit Used to audit of all the hotel rental transactions

Management Reports There are various build in reports provided for user to generate management purposes reports.

Everise Technology Sdn. Bhd.