WELCOME TO ACTIVE LISTENING WORKSHOP. Why do we need to listen better? We listen at 125-250 wpm, think at 1000-3000 wpm 75% of the time we are distracted,

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Presentation transcript:

WELCOME TO ACTIVE LISTENING WORKSHOP

Why do we need to listen better? We listen at wpm, think at wpm 75% of the time we are distracted, preoccupied or forgetful 25% of the time, we remember what we hear More than 35% of businesses think listening is a top skill for success Less than 2% of people had formal listening education

Communication process

Communication Pie

Active Listening

Hearing is… A process and one of the five senses of a person and it is the ability to perceive sounds by detecting vibration through an organ such as the ear.

Listening vs. Hearing

Tips for Active Listening

Class Activity A full time MBA event will take place on Thursday September 4 th, at 5:30 p.m. at the main auditorium, come prepared to discuss your expectations of the program. Facebook has a new feature that allows you to use messenger on mobile, but you have to share your contact information. A trial will be conducted on Friday September 5:30 Eastern Standard Time.

My new boss demands that we comply with the dress code and wear white shirt with blue pants. He said we should not have a casual Friday dress code.