Romi@romisatriawahono.net BPMN Fundamentals Romi Satria Wahono romi@romisatriawahono.net http://romisatriawahono.net/bpmn WA/SMS: +6281586220090 http://romisatriawahono.net.

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romi@romisatriawahono.net BPMN Fundamentals Romi Satria Wahono romi@romisatriawahono.net http://romisatriawahono.net/bpmn WA/SMS: +6281586220090 http://romisatriawahono.net

Romi Satria Wahono SD Sompok Semarang (1987) SMPN 8 Semarang (1990) SMA Taruna Nusantara Magelang (1993) B.Eng, M.Eng and Ph.D in Software Engineering from Saitama University Japan (1994-2004) Universiti Teknikal Malaysia Melaka (2014) Research Interests: Software Engineering, Machine Learning Founder dan Koordinator IlmuKomputer.Com Peneliti LIPI (2004-2007) Founder dan CEO PT Brainmatics Cipta Informatika

Textbooks

Course Outline Introduction BPMN Elements BPMN Simulation 3.1 Swimlane 3.2 Connecting Objects 3.3 Flow Objects 3.4 Artifacts BPMN Simulation BPMN Refactoring BPMN Guide Examples

PreTest Sebutkan nama unit kerja (divisi) tempat anda bekerja Deskripsikan alur pekerjaan yang rutin anda kerjakan Sebutkan diagram atau notasi apa saja yang dapat digunakan untuk memodelkan business process. Lingkari notasi atau diagram yang anda sangat familier menggunakannya Dengan menggunakan diagram dan notasi yang anda kuasai, gambarkan business process model di bawah: alur penjualan pizza oleh penjual pizza dengan layanan delivery order

1. Introduction

Business Process A business process is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer or customers There are three main types of business processes: Management Processes, the processes that govern the operation of a system (corporate governance, strategic management) Operational Processes, processes that constitute the core business and create the primary value stream (purchasing, manufacturing, marketing, sales) Supporting Processes, which support the core processes (accounting, recruitment, technical support)

Business Process Analysis Strategies Business Process Automation (BPA) Business Process Improvement (BPI) Business Process Reengineering (BPR)

Business Process Automation Makes almost no changes to business processes, just makes them more efficient Improves efficiency by automating the business processes Least impact on users: they do the same things, just more efficiently

Business Process Improvement Goal is to improve the business processes Change what the users do, not just how efficiently they do it Changes to business process must be decided first Decisions to change the business processes cannot be made by the analyst

Business Process Reengineering “Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements…” Throw away everything Start with a blank page Appealing, but very expensive and risky

Strategy Comparison Business Business Business Process Process Process Automation Improvement Reeingineering Potential Business Low-Moderate Moderate High Value Project Cost Low Low-Moderate High Breadth of Analysis Narrow Narrow-Moderate Very Broad Risk Low Low-Moderate Very High

Business Process Modeling A business process model is: a model of one or more business processes and defines the ways in which operations are carried out to accomplish the intended objectives of an organization Typically performed by business analysts and managers who are seeking to improve process efficiency and quality The process improvements identified by BPM may or may not require Information Technology involvement

Value Chain Diagram Human Resource Information Technology Finance Manufacturing Sales SUPPORTING ACTIVITIES PRIMARY ACTIVITIES

Functional Decomposition Diagram Human Resource Information Technology Finance Manufacturing Sales SUPPORTING ACTIVITIES PRIMARY ACTIVITIES Onboarding Systems Development Loan Request Procurement Marketing Offboarding Help Desk Manages Payable Manufacturing Sales Promotion Systems Maintenance Manage Receivable Inventory Vacation Request Manage Assets

Business Process Modeling Diagram Standard Flowchart No Standard Use Case Diagram (UML) OMG Activity Diagram (UML) Business Process Model and Notation (BPMN)

Flowchart

Use Case Diagram

Activity Diagram

Activity Diagram (Partition)

BPMN of Pizza Collaboration Process

Business Processes Standarization In order to achieve a competitive advantage, organizations are focusing more on the management and optimization of their business processes The business world has changed dramatically over the last few years, processes can now involve multiple participants and their coordination can be complex There was no standard modeling technique

Why Standard Business Processes?

What is BPMN Business Process Modeling Notation (BPMN) is a graphic notation that describes the logic of the steps in a Business Process This notation has been especially designed to coordinate the sequence of processes and messages that flow between participants of different activities It was developed by the organization BPM Initiative, made by the Object Management Goup (OMG) This means great possibilities for BPMN to become the standard language regarding business processes, like UML which has become the standard for software modeling

Why BPMN? Permenpan No 12 Tahun 2011 tentang Pedoman Penataan Tata Laksana (Business Process) yang merekomendasikan BPMN sebagai notasi untuk pemodelan business process

Why is BPMN Important?  BPMN provides a common notation so that the people related to the processes can express them graphically in a clear, standardized and complete manner BPMN enables not only the standardization of the processes within the organization, but also expands the field of action for them to be shared and understood by different business partners A goal for the development of BPMN is for the notation to be simple and adoptable by business analysts

Why is BPMN Important? 

Why is BPMN Important? 

Why is BPMN Important? 

Why is BPMN Important? 

Why is BPMN Important? 

Why is BPMN Important? 

Why is BPMN Important? 

Why is BPMN Important? 

Why is BPMN Important? 

Why is BPMN Important? 

Why is BPMN Important? 

Business Process Modeling Tools Microsoft Visio Visual Paradigm Enterprise Architect Bizagi Process Modeler ARIS Express Altova Activiti

BPMN Modeling Elements One of the guidelines for the development of BPMN is to create a simple mechanism to diagram process flows, which in turn can handle the complexity inherent to business processes The approach taken to handle these two conflicting requirements was to organize the graphic aspects of the notation in specific categories This provides a category system that helps the reader of a BPMN diagram to easily recognize the basic types of elements and understand the diagram

BPMN Modeling Elements The four basic categories of these elements are: Flow Objects Connecting Objects Swimlanes Artifacts Flow Objects Connecting Objects Swimlanes Artifact

BPMN Modeling Elements DEFINITION BPMN NAME Flow Objects Flow objects are the main graphic elements that define the behavior of the processes Events Activities Gateways Connecting Objects Flow objects are connected to each other by means of connectors to create the basic framework of the business process structure Sequence Flow Message Flow Association Swimlane Swimlanes are mechanisms to arrange activities in separate display categories to illustrate the different functional areas or persons in charge Pools Lanes Artifacts Artifacts are used to provide additional information about the process. They provide the notation with flexibility to express different contexts properly Annotation Group Data Object Data Store

Example: Consumer Credit Application Credit Application process begins with the recording of the application where the client expresses an interest in acquiring credit This stage includes the presentation of the application, and the required documents to the organization for verification This is followed by an analysis or study of the credit application and finally we find the activities needed to either disburse the credit or to notify the client in case of rejection

Example: Consumer Credit Application

Example: Proses Pengajuan Kredit

Proses Pengajuan Kredit dengan Lane

Reference Object Management Group, Business Process Model and Notation (BPMN), OMG Document Number: formal/2011-01-04, 2011 Object Management Group, BPMN 2.0 by Example, OMG Document Number: dtc/2010-06-02, 2011 Bruce Silver, BPMN Method and Style Second Edition, Cody- Cassidy Press, 2011 Layna Fischer (edt.), BPMN 2.0 Handbook Second Edition, Future Strategies, 2012 Tom Debevoise, Rick Geneva, and Richard Welke, The Microguide to Process Modeling in BPMN 2.0 Second Edition, CreateSpace, 2011 Bizagi Proses Modeler User Guide, Bizagi, 2012 Bizagi BPM Suite User Guide, Bizagi, 2013 Thomas Allweyer, BPMN 2.0, BoD, 2010