Tony O’Kelly
HISTORY 101 Gaining Feedback The Student Experience
THE WHO Peer Tutors Student Volunteers
The Process How do I use the library?
Recording One to ask questions One to record
Entering the Library Floor Signs
Service Points Circulation Desk Research Help Desk
The Catalogue 1 Hour Session
Signage Library Nomenclature Website and in the Library
Results Word Table Actions for Follow Up
Follow Up Meeting With Key Individuals Discussion of Suggested Changes
Implementation Website Library Signage