Tony O’Kelly. HISTORY 101  Gaining Feedback  The Student Experience.

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Presentation transcript:

Tony O’Kelly

HISTORY 101  Gaining Feedback  The Student Experience

THE WHO  Peer Tutors  Student Volunteers

The Process How do I use the library?

Recording  One to ask questions  One to record

Entering the Library  Floor Signs

Service Points  Circulation Desk  Research Help Desk

The Catalogue  1 Hour Session

Signage  Library Nomenclature  Website and in the Library

Results  Word Table  Actions for Follow Up

Follow Up  Meeting With Key Individuals  Discussion of Suggested Changes

Implementation  Website  Library Signage