GUIDE TO HUMAN RIGHTS FOR INTERNET USERS Implementation Strategy Concept

Pre-requisites CM Recommendation a Guide to Human Rights for Internet Users SG Report State of Democracy, rule of law and human rights in Europe Freedom Online Coalition Recommendations Conclusions of EuroDIG and IGF European Commission’s Communication on Internet Governance

Recommended actions Actively promote the Guide to human rights for Internet users. Assess, regularly review and, as appropriate, remove restrictions regarding the exercise of rights and freedoms on the Internet, Ensure that Internet users have access to effective remedies Promote co-ordination with other State and non-State actors, Encourage corporate social responsibility, in line with the UN “Guiding Principles on Business and Human Rights” Encourage civil society to support the dissemination and application of the Guide

Council of Europe process Standard setting Data Collection & Analysis Capacity building Co-ordination / Cooperation / Monitoring Implementation

Achieved steps I Guide- launching event, including press coverage. First stage of the Guide website put in place. Guide awareness raising events organised at EuroDIG and IGF. The Guide and its Explanatory Memo available in 8 languages (English, French, Russian, Spanish, German, Italian, Turkish, Arabic). Letters to main online platforms (including Google, Facebook, Twitter) with regard to the Guide release have been sent.

Achieved steps II An agreement with Center for Technology and Society at Fundaçao Getulio Vargas has been reached to assess the conformity of 100 online platforms Term of services’ to the Guide A draft questionnaire for collecting Guide related data in CoE member states has been developed

Overall Objective To strengthen and promote the full enjoyment of Internet users’ fundamental rights.

Specific Objectives 1.To map and enhance national human rights frameworks 2.To raise Internet Users’ awareness about their fundamental rights 3.To build Internet stakeholders capacity to use the CoE Guide. 4.To strengthen corporate social responsibility

1. National Human Rights Frameworks Expected results A functioning Guide implementation network The Guide implementation framework is defined Best practices are identified The Guide’s provisions are fully implemented

1. National Human Rights Frameworks Envisaged activities I Development of a methodology to map existing national remedies Identification of national partners and creation of a Guide implementation network Translation of the Guide in multiple languages

1. National Human Rights Frameworks Envisaged activities II Definition of the Guide implementation framework Development of national Guide implementation websites Development of the CoE Guide website Identification of the best practices based on the information collected at national level

Internet users are aware of their human rights Internet users are aware of the existing mechanism to seek redress in case of human rights violation Participation to national and regional debates on human right online is increased 2. Awareness-raising Expected results

2. Awareness-raising Envisaged activities Internet Users Rights campaign: –Public debates at national and regional level –Elaboration and circulation of communication and visibility material –A compilation of existing technical solutions to protect human rights online (Guide Implementation Kits) (potentially)

3. Capacity Building Expected results Public officials have a better understanding of CoE standards on human rights and Internet Internet stakeholders cooperate to protect human rights online The competencies acquired are certified by the CoE

3. Capacity Building Envisaged activities Organisation of the CoE Internet and human rights campus Organisation of the CoE Internet and human rights e-learning course

Internet users trust in online services is restored Terms of service and business practices are in conformity with the Guide Private sector actors’ responsibility to protect and promote human rights is strengthened A labelling mechanism to certify conformity with the Guide 4. Corporate Social Responsibility Expected results

4. Corporate Social Responsibility Envisaged activities I An assessment of Terms of service compliance with the Guide A set of recommendations to business actors on due diligence A set of model contractual provisions guaranteeing appropriate remedies for human rights violations

4. Corporate Social Responsibility Envisaged activities II Multi-stakeholders debates on intermediaries’ responsibility to protect human rights Update of Human Rights Guidelines for ISPs and Online Platforms Providers

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