 UCB School Life  Life in the UK  Traveling  Expenses  Placement- Hilton Hotel & Holiday Inn  Statistic analysis

University College Birmingham

 Location: Birmingham City Centre  Students: 7,500 students from 65 countries  Lively Student Association  International study center  Accommodation Cambrian Hall and The Maltings

August- Summer Language Program (2010) Language Development (Reading, Listening, Writing and Speaking) Weekly Study Visiting (HCP(Hampton Court Palace), Oxford & Alton Towers)

September to February- Courses (2010~2011) Food, Beverage & Hospitality Studies: Restaurant Management Food and Beverage Operations Food Science Food and Beverage Cost Control Food Safety and Hygiene : Food safety training Bacteriological food borne pathogens The relevance to food safety

Tourism Destinations : Operations planning and management Travel poster design This is our final project- design our own travel posters

Practical Food Service : Practical food preparation Food development skills Restaurant Practice Brasserie & Atrium

Kitchen Larder : Practical kitchen Operations Creative food development

York Making dumplings Stratford upon Avon

 Iceland  Spain  Greece

 Tuition Fee: 5000 pounds  Language course: 1000 pounds (including course fee and accommodation fee)  Accommodation: Maltings: 93 pounds/per week (2010) Cambrian Hall: 72 pounds/per week  Cost of living:100~150pounds/month

Hilton Birmingham Metropole

C & B Department  One of the UK’s largest residential conference hotels (The second biggest Hilton hotel in the UK)  33 meeting rooms

MONARCH SUITE  The biggest banquet room in the hotel  Catering for up to 1200 people

← company conferences Greece and Indian Weddings→ ↓

Wonderful Memories

 Boulevard offers a buffet-style breakfast, lunch or dinner. Choose from a variety of international dishes.  Millers is situated in the conservatory of the hotel. Relax with a glass of wine or sample modern cuisine.

 Lounge Bar Enjoy refreshing drinks in 24-hour lounge; the perfect place for morning Costa coffee or after work drinks.  Room Service Order snacks or meals and enjoy in the comfortable room anytime.

ATTRACTIONS: River Avon Shakespear’s Birthplace Landscaped Gardens RSC

Hotel Exterior during the evening Hotel Exterior during the daytime

 Reception  Restaurant

JOB INTRODUCITON Food & Beverage Department ◎ Lounge bar ◎ Riverside restaurant ◎ Room service

Conclusion ◎ Knowledge of Food & Beverage ◎ Development of Practical Skills ◎ Improvement of Speaking & Listening ◎ Improvement of Interpersonal skills

海外實習滿意度問卷調查統計表 ( 問卷對象為 99 學年度英國實習 11 位同學 )