Issues in Providing Information Access and Services IS 530 Fall 2006 Dr. Dania Bilal
Issues Stress and burnout Staffing the reference desk Evaluation of reference transactions Professional ethics Protecting the user’s right of access
Issues Barriers to information access –Technical Absolete formats Outdated collection Information organization –Physical Persons with disabilities: mobility restrictions, technology requiring visual and manual abilities to operate
Issues Cultural barriers Economic barriers Government information policy Library policy
Resources Library Bill of Rightshttp:// Code of Ethicshttp:// Freedom to Read Statementhttp:// Interpretations of the Library Bill of Rightsttp:// Intellectual Freedom Issueshttp:// Sample Intellectual Freedom Statementshttp:// ssuesaccess.htm RUSA websitehttp:// ssuesaccess.htm