Issues in Providing Information Access and Services IS 530 Fall 2006 Dr. Dania Bilal.

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Presentation transcript:

Issues in Providing Information Access and Services IS 530 Fall 2006 Dr. Dania Bilal

Issues Stress and burnout Staffing the reference desk Evaluation of reference transactions Professional ethics Protecting the user’s right of access

Issues Barriers to information access –Technical Absolete formats Outdated collection Information organization –Physical Persons with disabilities: mobility restrictions, technology requiring visual and manual abilities to operate

Issues Cultural barriers Economic barriers Government information policy Library policy

Resources Library Bill of Rightshttp:// Code of Ethicshttp:// Freedom to Read Statementhttp:// Interpretations of the Library Bill of Rightsttp:// Intellectual Freedom Issueshttp:// Sample Intellectual Freedom Statementshttp:// ssuesaccess.htm RUSA websitehttp:// ssuesaccess.htm