EMS-6 Update San Francisco Fire Commission March 9th, 2016.

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Presentation transcript:

EMS-6 Update San Francisco Fire Commission March 9th, 2016

Program Description H-33 EMS Captain: Paramedic Supervisor Role SF DPH HOT Outreach Specialist: Care Coordination Role Dispatched to 911 incidents Special called by other EMS Resources, clinics, case managers 12 hours/day x 7 days/week ( ) Work in conjunction with existing services to stabilize high-users and refer to non-emergency programs

EMS-6 Team H-33 EMS Captains April Bassett Simon Pang DPH Homeless Outreach Team Operations began on January 30, 2016

EMS High Users Identified clients with high 911 utilization >4 calls/month or >2 calls/day or Identified as system high users (HUMS) Work with existing resources to stabilize and connect Case Examples

EMS “Super Users” >15 calls/month Top 5 individuals = 35% EMS-6 encounters Active case management High Users of Multiple Systems (HUMS) Ongoing clinical management plans Case Examples

Encounter Volume 221 encounters in 30 days Average = 7 encounters/shift (7.1 + SD 2.7) BUSY

Encounter Type

Location

Homeless

Next Steps Training additional team members Streamlining documentation to facilitate data collection Data sharing for collaboration between providers Continue to identify barriers to care

Contact EMS-6 Hours: everyday Phone: (415)