Advanced Planning Brief to Industry Steven Schliesman Director, Major Transformation Initiatives PM Division OIT Product Development June 19, 2013

2 Agenda PD Overview Management and Development Project Alignment FY14 Preview – Upcoming Acquisition Opportunities for FY14

PD OVERVIEW 3

Office of Information and Technology 4 Assistant Secretary, Office of Information and Technology Principal Deputy Assistant Secretary Quality, Performance, and Oversight VLER EPMO Service Delivery and Engineering Product Development Architecture, Strategy and Design IT Resource Management Information Security Customer Liaisons

Product Development 5 PD Business Office ADCIO for Project Management ADCIO for Product Support ADCIO for Development Management PMAS Business Office

Product Development Mission 6 Employ stakeholder involvement and feedback in all relevant organizational activities Develop and utilize consistent, quantitative measures of success Implement bottom-up solutions to top-down vision Build an expert workforce with access to proper tools and training Adhere to PMAS and ProPath best practices Create proactive environment to anticipate needs and issues To be the provider of choice for VA software solutions as well as a trusted partner in how VA delivers its mission. To provide secure, reliable, well-designed enterprise application software and services that deliver accurate, consistent, and timely information to meet our commitments to Veterans and achieve VA’s transformational goals.

MANAGEMENT AND DEVELOPMENT 7

What Does PD Do? Develop and deploy new mission critical systems – Benefits, Corporate, Health Care Delivery Projects; Veteran Data Access Services – Other funded system enhancements Product support – Serve as experts on deployed software – Retire/consolidate products to reduce cost and/or exploit new benefits Project Management Accountability System (PMAS) – Rigorous management approach that delivers smaller, more frequent releases of new functionality to the customer – Ensure that the customer, project, and vendors on a project are aligned, accountable and have access to necessary resources before work begins – Mandatory for all VA IT projects 8

Pieces of the Project Management Puzzle PMAS: The Framework ProPath: The Managing Tools Agile Development: The Methodology 9

PMAS Overview Requires all IT programs be appropriately resourced and use incremental product build techniques to focus on delivery of new functionality to customers at least every six months At sign of trouble, projects may be paused and reevaluated Stringent monitoring; projects may be stopped Contracts now being structured and written according to PMAS requirements 10 PMAS is mandatory for all OIT development work

Competency Based Organization Competencies are the observable knowledge, skills, abilities, and behaviors required for success or high performance at the organizational, functional, and job levels In 2009, PD realigned to a competency-based organization to improve its efficiency and effectiveness as a delivery organization 11

PROJECT ALIGNMENTS 12

Major Initiatives (MIs) Represent 16 areas Secretary identified of importance to VA Spans efforts such as improving access to health care, eliminating the benefit claims backlog, eliminating Veteran homelessness, and helping VA run more efficiently. PD develops IT products supporting each MI’s goals 11 MIs have completed their major development work and have “graduated” to sustainment. 13

Aligning Projects by Function PD is undergoing a Project alignment to Benefits, Corporate, and Health Care Delivery Projects; Veteran Data Access Services. Project alignment includes all active and planned MI projects. Benefits of project alignment – Provides a single champion for the development lifecycle of each business function. – Enables PD to be lean, flexible, durable, and able to rapidly react to business priorities. – Renews the emphasis on supporting our IT products through the full lifecycle from onset to sustainment seamlessly – transitions between project states are a key priority for PD. 14

Project Management 15 Project Management Benefits Delivery Projects Corporate Delivery Projects Health Care Delivery Projects Veteran Data Access Services

Project Alignments Benefits Delivery Projects utilizes advanced technology solutions and development projects to ensure Veterans’ benefits are delivered on time and without complication. Corporate Delivery Projects manages IT development projects that support corporate administration areas such as human resources, project management, capital improvements, and policy oversight. Health Care Delivery Projects prioritizes the execution and delivery of health products critical to addressing the needs of Veterans and health care providers, along with sustainment of production software that keeps the mission going. Veteran Data Access Services projects consolidate and store data to help ensure consistent and complete Veteran data is available for health and benefits services. 16

FY14 PREVIEW 17

What’s Next? Moving forward, PD will have three main objectives: – Developing new capabilities to meet our customers’ demands – Maintaining legacy systems – Increasing integration during project lifecycle 18

Increment-Based Contracting A method of structuring a performance work statement (PWS) and contract in a manner that takes PMAS increments into account Uses multi-step obligations within the same contract vehicle using option periods and optional tasks that are not exercised until PMAS milestones and approvals are received – Does not necessarily mean separate contracts or task orders for each phase or increment – PWS is structured with specific areas of work to be accomplished for each increment with associated deliverables tied specifically to that body of work. – Deliverables would then by clearly constructed contract/task order contract line item numbers (CLINs) and options – Contract base period set up to include all work in the current approved milestone with optional tasks or periods that could be activated to begin next increment 19

What Projects Use Increment- Based Contracting? New contract efforts – Development All new development contracts or task orders must be structured incrementally in accordance with PMAS and project plans. – Program Management Office (PMO) support New PMO support contracts do not need to be structured by increment; however, they must be broken up into 6-month periods of performance (PoP). – Technical Management support All new Technical Management type efforts such as testing, architecture, design, integration, etc., must be structured by increment if possible. 20

Continuing work on Registries and Repositories Continuing work on International Classification of Diseases (ICD)-10 Electronic Data Interchange (EDI): Many new compliance projects – Insurance Verification – Medical ePayments – Health Plan Identifier – National Council for Prescription Drug Programs (NCPDP) Continuous Maintenance – Uniform Use of Claim Adjustment Reason Code (CARC) and Remittance Advice Remark Code (RARC) – Purchased Care – EDI Claims Systems Compliance – Electronic Remittance Advice Compliance – Health Plan Identifier Compliance – Claims Attachments Compliance VistA Modernization – New projects to upgrade the architecture and integration capabilities of legacy VistA applications 21 FY14 Acquisition Opportunities Health Care Delivery Projects

22 New work on Kiosk Continued work in the Telehealth area Surgery Quality & Workflow Manager (SQWM) and Bed Management Solution (BMS) FY14 Acquisition Opportunities Health Care Delivery Projects

23 VBMS VRM VLER Legacy Benefits FY14 Acquisition Opportunities Veterans Benefits Transformation Projects

Continuing work on: – Program Management Office Support – VBMS Acceleration (Awards) Software Develop – Agile Integrated Development Environment (AIDE) Support – Production Support Services-HW/SW Services Solutions – VBMS Phase 4 Sustainment Hosting Services – VETSNET Development – VETSNET Benefits Gateway Service Micro Purchase Software procurements: PL/SQL License Numerous Simplified Acquisition threshold procurements: – JAWS Software License – ROBOHelp License – Kofax License – Riverbed Jumpstart Services – Net Scout nGenius – Quest Fog light License – Symantec Antivirus – IBM Info sphere – Talend Product Implementation Services – Code 1 Universal Coder 24 FY14 Acquisition Opportunities Veterans Benefit Management System (VBMS)

PMO / Technical Integration Support Military Service Data Sharing Enterprise Veterans Self Service IAM – Identity Services – Access Control Health Care Reform/Affordable Care Act Voice Access Modernization Fiduciary Beneficiary System Replacement Customer Relationship Management 25 FY14 Acquisition Opportunities Veterans Relationship Management

Disability Benefits Questionnaire (DBQ) – Department of Defense – Third Party Health Providers – Internal VA Systems NCA/Memorial Services – Software Engineering Services/Development – Environment Build Out / Hosting Legacy Benefit Systems 26 FY14 Acquisition Opportunities Veterans Lifetime Electronic Record

27 SPI#Contract ActionAcquisition Title 14-BENE-5-6New ContractAcquisition and Budget Support Services - Follow On 14-BENE-5-8New ContractMI-3/GI Bill - PM & Technical Support Services - Follow On 14-BENE-5-9Purchase Card – SW License Buy MI-3/GI Bill - ListServ License Maintenance 14-BENE-15-2New ContractEducation Application Maintenance- FOCAS 14-BENE-13-2New ContractSustainment of QA Web 14-BENE-3-3New Task / Delivery Order Sustainment of CWINRS 14-BENE-8-2New ContractRules Based Processing O&M or Sustainment 14-BENE-8-2New ContractBenefits Gateway Services (BGS) support of Rules Based Processing System (RBPS) sustainment Top Procurement Actions FY14 Benefits Product Support and PM

Questions? 28