QSB Quality System Basics & Q7 tools in practice
QSB Quality System Basics & Q7 tools in pracice Introduction QSB is a kit of tools and methods which provide a fast response in the case of claim. It also avoids our customers getting defective parts. Fast reponse Control of nonconforming products Standardized work Standard operator training Risk Reduction (RPN) Error proofing verification Layered Audits C.A.R.E Lessons learned Corrective action Preventive action
QSB Quality System Basics & Q7 tools in pracice Introduction 1. Fast reponse is a system that standardizes reactions to significant internal and external quality failures, a fast reponse meeting shall be held daily to review the significant quality concerns gathered by Quality, is a communications meeting, not a problem solving meeting. It can be a 10 - 20 minute stand up meeting held on the shop floor or in a production conference room, is a manufacturing review meeting owned by manufacturing and supported by Quality, Engineering, Maintenance, etc…
Introduction At the Fast Response meeting, leadership shall QSB Quality System Basics and Q7 tools in pracice Introduction 1. Fast reponse At the Fast Response meeting, leadership shall Designate a leader (owner) for each concern/issue. Assign owner report out for next meeting Owners shall be responsible for assuring all problem solving and exit criteria are met in a timely manner. Owner report out shall include updates on the following: Fast Response Tracking Sheets Standardized Work Instructions Problem Solving Form(s) PFMEA Control Plan Layered Audit Workforce Notification
QSB Quality System Basics & Q7 tools in pracice Introduction 1. Fast reponse Report out to Leadership is scheduled on the Fast Response tracking form as deemed necessary. The Fast Response Tracking form should be part of a visual management system. The format should be displayed as large as is practical in the meeting area.
Introduction 1. Fast reponse QSB Quality System Basics & Q7 tools in pracice Introduction 1. Fast reponse
Introduction 2. Control of nonconforming products QSB Quality System Basics & Q7 tools in pracice Introduction 2. Control of nonconforming products
Introduction 3. Standardized work QSB Quality System Basics & Q7 tools in pracice Introduction 3. Standardized work
Introduction 4. Standardized operator training QSB Quality System Basics & Q7 tools in pracice Introduction 4. Standardized operator training
Introduction 5. Risk reduction (RPN) operator training QSB Quality System Basics & Q7 tools in pracice Introduction 5. Risk reduction (RPN) operator training
Introduction 6. Error proofing verification QSB Quality System Basics & Q7 tools in pracice Introduction 6. Error proofing verification
Introduction 7. Layered audits QSB Quality System Basics & Q7 tools in pracice Introduction 7. Layered audits
QSB Quality System Basics & Q7 tools in pracice Introduction 7. Layered audits Extract from DC specific requirements for use with ISO TS 16949 QSB tool # 6 “Error proofing verification”
QSB Quality System Basics & Q7 tools in pracice Introduction 7. Layered audits Extract from DC specific requirements for use with ISO TS 16949 QSB tool # 2 “Control of nonconforming products” QSB tool # 1 “Fast reponse” QSB tool # 1 “Fast reponse” QSB tool # 9 “Lessons learned”
Introduction 8. C.A.R.E CUSTOMER ACCEPTANCE REVIEW & EVALUATION QSB Quality System Basics & Q7 tools in pracice Introduction 8. C.A.R.E CUSTOMER ACCEPTANCE REVIEW & EVALUATION
Introduction 9. Lessons learned QSB Quality System Basics & Q7 tools in pracice Introduction 9. Lessons learned
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Run chart Inspection chart Pareto analysis
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 1 Fast response (Fast Response is the tool monitoring all other activities) 8-D-Report
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 2 Contr. of NC products 8-D-Report
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 2 Contr. of NC products 8-D-Report PFMEA
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 2 Contr. of NC products 8-D-Report PFMEA
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 2 Contr. of NC products 8-D-Report PFMEA
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 2 Contr. of NC products 8-D-Report PFMEA
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 2 Contr. of NC products 8-D-Report PFMEA
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 2 Contr. of NC products 8-D-Report PFMEA
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 2 Contr. of NC products 8-D-Report PFMEA
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 2 Contr. of NC products 8-D-Report PFMEA
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 2 Contr. of NC products 8-D-Report PFMEA
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 2 Contr. of NC products 8-D-Report PFMEA QSB 6 Error proofing Verification
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 2 Contr. of NC products 8-D-Report PFMEA QSB 6 Error proofing Verification Controlplan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training QSB 2 Contr. of NC products 8-D-Report PFMEA QSB 6 Error proofing Verification Controlplan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training QSB 2 Contr. of NC products 8-D-Report QSB 7 Layered audits PFMEA QSB 6 Error proofing Verification Controlplan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training QSB 2 Contr. of NC products 8-D-Report QSB 7 Layered audits PFMEA QSB 6 Error proofing Verification Controlplan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training QSB 2 Contr. of NC products 8-D-Report QSB 7 Layered audits QSB 5 Risk reduction RPN PFMEA QSB 6 Error proofing Verification Controlplan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training QSB 8 C.A.R.E. QSB 2 Contr. of NC products 8-D-Report QSB 7 Layered audits QSB 5 Risk reduction RPN PFMEA QSB 6 Error proofing Verification Controlplan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training QSB 8 C.A.R.E. QSB 2 Contr. of NC products 8-D-Report QSB 7 Layered audits QSB 5 Risk reduction RPN PFMEA QSB 6 Error proofing Verification Controlplan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Lessons learned QSB 9 Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training QSB 8 C.A.R.E. QSB 2 Contr. of NC products 8-D-Report QSB 7 Layered audits QSB 5 Risk reduction RPN PFMEA QSB 6 Error proofing Verification Controlplan
Quality System Basics & Q7 tools in practice QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Lessons learned QSB 9 Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training QSB 8 C.A.R.E. QSB 2 Contr. of NC products 8-D-Report The process state of the green colored boxes is indicated here QSB 7 Layered audits QSB 5 Risk reduction RPN PFMEA QSB 6 Error proofing Verification Controlplan