INTRODUCTION to the SERBIAN TUTORS’ SEMINAR Hatzakis Ilias Project Manager GRNET Serbian tutors’ seminar, Athens-Belgrade 11-14/07/2006

2 This seminar aims to: – give you expertise on e-business practical fields – transfer know how on how to train SMEs on this field – get you acquainted with e-learning principles and practices – test the effectiveness of distance learning

3 SESSION OVERVIEW Some words on the ELISA project. Seminar program The e-learning platform The content Your obligations for the SMEs seminar Questions and answers

4 SESSION OVERVIEW Some words on the ELISA project. Seminar program The e-learning platform The content Your obligations for the SMEs seminar Questions and answers

5 ELISA AIMS at… … improving the access to knowledge and the information society of SMEs in South-East Europe, through close cooperation of academic and business communities at a transnational level, by transferring EU best practice training know-how and by developing national training strategies. Emphasis is given to SMEs from rural and distant areas in Albania, FYROM, Bulgaria and Serbia- Montenegro (beneficiary countries). Elisa kick-off meeting, Athens 24-25/10/2005

6 OVERALL VISION The vision… ‘ease the digital divide in SE Europe’ Help promote business, scientific and educational cooperation between EU MS and SEE

7 ELISA Partners Greek Research and Technology Network (GRNET) GR Free University of Berlin (U-Berlin) DE University of Maribor (U-Maribor) SI DANUBE AT SYSTEMA GR Academy of Sciences of Albania, Institute of Informatics and Applied Mathematics (INIMA) AL SME Agency – Albania AL University St. Cyril and Methodius, Macedonian Academic and Research Network (MARnet) MK University of Belgrade (AMREJ) YU Macedonian Association for Information Technology (MASIT) MK Association for computing, informatics, telecommunications, automation and management (JURIT ) YU Information Society Technologies Foundation (IST Foundation) BG ICT Development Agency (ICTDA) BG

8 Why ELISA? 1. The need to ease the digital divide in SEE (ICT penetration in business much lower than the EU average) 2. The ongoing collaboration between National Research and Education Networks (NRENs) in SE Europe through infrastructural development projects like SEEREN ( SEEREN2 ( and SEE-GRID ( 3. The existing resources in the parthers: abundant talent, high level IT skilled graduates (that usually fall to the brain drain phenomenon) 4. The high political impact of local partners with policy makers 5. The success of the Goonline project in Greece ( that emerged from the collaboration between the academic and the business community 6. The long experience of the partners in implementing SME training actions, e-learning platforms and methodologies

9 ELISA overall action plan 1. Develop a multilingual, highly-interactive and easy-to-use e-learning platform for the needs of SMEs (June 2006/ Sept 2007) 2. Create a customizable multilingual training material for improving ICT skills within SMEs (June 2006) 3. Tele-education and certification of 24 tutors-pilot (Jul- Oct 2006) 4. Design of SME ICT training strategies for the beneficiary countries (December 2006) 5. Training (ICT & e-business) of 120 SMEs -pilot (Oct-Feb 2007) 6. Diffusion of the know-how gained to policy makers and interested organizations (June 2007) 7. Awareness creation on the benefits of ICT business use by SMEs (June 2007) 8. Disseminate the whole project results (October 2007)

10 EXPECTED IMPACTS Raise of awareness of policy makers on the importance of access to knowledge and information society for SMEs. Acceleration of ICT penetration and computer literacy to SMEs from the beneficiary countries. Improvement of business performance via the adoption of e-business practices. Adoption of e-learning as a sustainable training practice. Improvement of cross-country business collaboration. Establishment of links between academic and business networks at a transnational level. In addition, the project recommendations, know-how, etc, will be disseminated to the CADSES area and will be made available to the public at large. THE NOTION OF THE SET OF AVAILABLE TOOLS

11 TARGET GROUPS SMEs in the beneficiary countries. Managers and personnel inside the SME representative organizations. Managers and researchers inside the Universities and the National Research and Education Networks, Policy Makers in the ICT field. IT companies that specialize in e-learning technologies.

12 More info: (elisapartners/elisapartners)

13 SESSION OVERVIEW Some words on the ELISA project. Seminar program The e-learning platform The content Your obligations for the SMEs seminar Questions and answers

14 Seminar Program: OVERALL DEPLOYMENT SCENARIO TODAY: – Introduction-ELISA scope – Presentation and discussion on the GOONLINE program – Presentation of the e-learning platform – Some facts on the Serbian Digital Economy TOMORROW: – Basic IT knowledge for business (using the internet/ creating web sites) - Dr Aggelidis THURSDAY: – Introduction to e-business (Dr Aggelidis) – Basic principles of e-business and e-learning (Dr Apostolopoulos) – Basic principles of the internet economy (Dr Kleinaltenkamp) FRIDAY: – Enterpreneurship on the internet (Dr Zaharias) – Discussion-Evaluation

15 SESSION OVERVIEW Some words on the ELISA project. Seminar program The e-learning platform The content Your obligations for the SMEs seminar Questions and answers

16 The e-learning platform THE ELISA PLATFORM/MOODLE: A whole session later today The purpose of the platform is to provide a long term cooperative tool for the permanent training of SMEs The extent of the use of the platform for SME training depends on you

17 The ELISA e-learning platform includes : The tutors’ content (in English) The e-business content for SMEs (in English + the 4 local languages) Forums – (basic tool) – please use the “Serbian tutors’ forum” – later, please create forums with your SMEs Chat/ Quickmail/ SKYPE meetings PLEASE FORGIVE (AND REPORT!) MISTAKES

18 SESSION OVERVIEW Some words on the ELISA project. Seminar program The e-learning platform The content Your obligations for the SMEs seminar Questions and answers

19 The content THE MAIN CONTENT: – Basic IT knowledge for SMEs – Introduction to e-business – Enterpreneurship on the internet. On-line tests An e- business plan guide A report on the local digital economy What ever else you ‘ll think of!!! Just remember: This is your content

20 The ELISA content Add examples / Keep it up to date From now on, you must manage the Serbian content on the platform- you have author rights on the Serbian course Please use the “Serbian tutors’ forum” for any kind of questions AGAIN: remember that this is your content AGAIN: PLEASE FORGIVE (AND REPORT!) MISTAKES

21 SESSION OVERVIEW Some words on the ELISA project. Seminar program The e-learning platform The content Your obligations for the SMEs seminar Questions and answers

22 Your obligations for the SME seminar Time: to be decided/ scheduled for February 2006/ could be much earlier / depends on the selecting procedure Duration: Two 5hour sessions (minimum), not necessarily on consecutive days. The purpose is not to deliver the content exhaustively, but to stimulate interest and then refer to the platform. It is very important that SMEs get familiar with the platform beforehand Place: Tele-education room / Un. of Beograd Totally 30 SMEs/ 5 per tutor.

23 SESSION OVERVIEW Some words on the ELISA project. Seminar program The e-learning platform The content Your obligations for the SMEs seminar Questions and answers