Supplemental Information 19

Sources & Uses of Tier 1 Capital ($ in billions) Sources of Tier 1 Capital: Cash Operating Earnings Less Dividends $0.9$4.0 Plus: Preferred/Non-recurring0.4(0.1) Less: Capital for Internal Growth(0.9)0.1 Free Tier 1 Capital Free Tier 1 Capital Uses of Tier 1 Capital: Increases (Decreases) in Capital Ratios0.9(0.1) Acquisitions Uses of Tier 1 Capital: Increases (Decreases) in Capital Ratios0.9(0.1) Acquisitions Net Repurchases(0.6)(2.9) Total$0.4$4.0 Total$0.4$4.0 TIER 1 RATIO8.7%*8.5% Sources of Tier 1 Capital: Cash Operating Earnings Less Dividends $0.9$4.0 Plus: Preferred/Non-recurring0.4(0.1) Less: Capital for Internal Growth(0.9)0.1 Free Tier 1 Capital Free Tier 1 Capital Uses of Tier 1 Capital: Increases (Decreases) in Capital Ratios0.9(0.1) Acquisitions Uses of Tier 1 Capital: Increases (Decreases) in Capital Ratios0.9(0.1) Acquisitions Net Repurchases(0.6)(2.9) Total$0.4$4.0 Total$0.4$4.0 TIER 1 RATIO8.7%*8.5% * Estimated 1Q01 1Q01 FY00 20

Common Shares Outstanding: 1Q01 4Q Changes first quarter 2001 due to: Changes first quarter 2001 due to: Stock Price Impact Stock Price Impact Restricted Stock and Options Impact41.8(30.9)10.9 Repurchases Q Q01 Period End Share Count Q Changes first quarter 2001 due to: Changes first quarter 2001 due to: Stock Price Impact Stock Price Impact Restricted Stock and Options Impact41.8(30.9)10.9 Repurchases Q Q01 Period End Share Count (Shares in millions) Dilution Diluted Shares Basic Shares Average Shares 21

Operating Net Income ($ in millions) EPS (Diluted)$1.01$0.89$0.70$0.37$0.70 EPS (Diluted)$1.01$0.89$0.70$0.37$0.70 ROCE23.8%20.6%14.9%7.3%13.9% ROCE23.8%20.6%14.9%7.3%13.9% 22

Reported Net Income ($ in millions) EPS (Diluted)$1.01$0.83$0.69$0.34$0.58 EPS (Diluted)$1.01$0.83$0.69$0.34$0.58 ROCE23.8%19.1%14.6%6.8%11.6% ROCE23.8%19.1%14.6%6.8%11.6% 23

Total Operating Revenue ($ in millions) 24

Net Interest Income* ($ in millions) * Operating Basis $2,643 $2,742 $2,696 $2,781 Net Interest Margin2.00%1.84%1.82%1.82% 1.80% Adjusted for Securitization:2.19%2.04%2.01%1.99% 1.96% $2,703 25

Average Earning Asset Mix Commercial Loans Consumer Loans Securities Liquid Assets Total Total Commercial Loans Consumer Loans Securities Liquid Assets Total Total ($ in billions) $$$%% 1Q014Q001Q00 Net Interest Margin1.80%1.82%2.00% Adjusted for Securitization1.96%1.99%2.19% 26

Available-For-Sale (After-Tax) Securities($127)($244)$117 Loans000 Total($127)($244)$117 Securities($127)($244)$117 Loans000 Total($127)($244)$117 3/31/01 12/31/00  ($ in millions) 27

Noninterest Revenue* ($ in millions) *Operating basis; excludes special items 28

ProvisionsProvisions ($ in millions) Retained Net Charge-offs$333$335$323$409$447 Managed Net Charge-offs$587$577$559$747$688 29

Risk Profile Total Credit Card Loans Managed Portfolio 1992*$15.7 Bn5.59% NA% 1993* * * * **-1Q Q Q Q **-1Q *$15.7 Bn5.59% NA% 1993* * * * **-1Q Q Q Q **-1Q Average Loans Average Loss Ratio 90+ Days Delinquency Ratio * Does not include international card portfolio **Annualized 30

Risk Profile Total Credit Card Loans Managed Receivables: Average Loans ($Bn)$36.4$34.4$32.9$32.6$33.2 Net Chargeoffs ($MM) (2) Loss Ratio (1) 5.05%4.87%4.97%5.09%5.39% Balance Sheet Receivables: Average Loans ($Bn)19.7$16.3$14.0$12.9$15.0 Net Chargeoffs ($MM) (2) Loss Ratio (1) 4.4%4.27%4.99%5.36%5.17% Managed Receivables: Average Loans ($Bn)$36.4$34.4$32.9$32.6$33.2 Net Chargeoffs ($MM) (2) Loss Ratio (1) 5.05%4.87%4.97%5.09%5.39% Balance Sheet Receivables: Average Loans ($Bn)19.7$16.3$14.0$12.9$15.0 Net Chargeoffs ($MM) (2) Loss Ratio (1) 4.4%4.27%4.99%5.36%5.17% (1) Annualized (2) Excludes FFIEC reserve charge of $25mm in 4Q00 3Q002Q001Q001Q014Q00 31

Net Impact of Credit Card Securitizations Net Interest Income$(285)$(320)$(353)$(349)$(328) Fees,Commissions & Other Revenue Total Revenue(241)(258)(236)(242)(254) Decrease in Provision for Possible Loan Losses Net Interest Income$(285)$(320)$(353)$(349)$(328) Fees,Commissions & Other Revenue Total Revenue(241)(258)(236)(242)(254) Decrease in Provision for Possible Loan Losses Q001Q003Q001Q004Q00 ($ in millions) 32

Risk Profile Domestic 1-4 Family Residential Mortgage Average Loans ($Bn)$51.9$49.7$48.9$46.4$44.5 Net Chargeoffs ($MM)* Loss Experience (%)** Average Loans ($Bn)$51.9$49.7$48.9$46.4$44.5 Net Chargeoffs ($MM)* Loss Experience (%)** Q001Q014Q003Q002Q00 * Excludes FFIEC reserve charge of $35mm in 4Q00 ** Annualized 33

Risk Profile Auto Finance* Managed Receivables: Average Loans ($Bn)$25.6$24.7$23.9$23.6$24.1 Net Chargeoffs ($MM)*** Loss Ratio**0.52%0.49%0.38%0.44%0.43% Balance Sheet Receivables: Average Loans ($Bn)$23.2$22.8$22.1$21.3$21.4 Net Chargeoffs ($MM)*** Loss Ratio**0.50%0.46%0.36%0.41%0.39% Managed Receivables: Average Loans ($Bn)$25.6$24.7$23.9$23.6$24.1 Net Chargeoffs ($MM)*** Loss Ratio**0.52%0.49%0.38%0.44%0.43% Balance Sheet Receivables: Average Loans ($Bn)$23.2$22.8$22.1$21.3$21.4 Net Chargeoffs ($MM)*** Loss Ratio**0.50%0.46%0.36%0.41%0.39% * Includes loans and leasing ** Annualized ***Excludes FFEIC reserve charge of $30MM in 4Q00 1Q001Q014Q003Q002Q0034

Line of Business Results 35

Investment Bank Key Financial Measures* Revenue ($MM)$4,466$3,692$3,689$3,887$4,482 Cash Expense ($MM)2,6632,8342,4952,2902,531 Cash Earnings ($MM)1, ,179 Average Assets ($B) Cash ROCE22%10%19%24%29% Cash Overhead Ratio60%77%64%59%56% Revenue ($MM)$4,466$3,692$3,689$3,887$4,482 Cash Expense ($MM)2,6632,8342,4952,2902,531 Cash Earnings ($MM)1, ,179 Average Assets ($B) Cash ROCE22%10%19%24%29% Cash Overhead Ratio60%77%64%59%56% 4Q003Q002Q001Q011Q00 * operating basis 36

Investment Bank Key Financial Measures* Revenue ($MM)$4,466$3,692$3,976$4,224$4,811 Cash Expense ($MM)2,6632,8342,5782,5472,789 Cash Earnings ($MM)1, ,0101,231 Average Assets ($B) Cash ROCE22%10%18%22%26% Cash Overhead Ratio60%77%65%60%58% Revenue ($MM)$4,466$3,692$3,976$4,224$4,811 Cash Expense ($MM)2,6632,8342,5782,5472,789 Cash Earnings ($MM)1, ,0101,231 Average Assets ($B) Cash ROCE22%10%18%22%26% Cash Overhead Ratio60%77%65%60%58% 4Q003Q002Q001Q011Q00 * operating basis, pro-forma Flemings 37

Investment Management and Private Banking Key Financial Measures* Revenue ($MM)$807$907$886$750$806 Cash Expense ($MM) Cash Earnings ($MM) Average Assets ($B) Cash ROCE7%8%12%22%24% Cash Overhead Ratio85%79%74%73%70% Revenue ($MM)$807$907$886$750$806 Cash Expense ($MM) Cash Earnings ($MM) Average Assets ($B) Cash ROCE7%8%12%22%24% Cash Overhead Ratio85%79%74%73%70% 4Q003Q002Q001Q011Q00 * operating basis 38

Investment Management and Private Banking Key Financial Measures* Revenue ($MM)$807$907$945$927$1,050 Cash Expense ($MM) Cash Earnings ($MM) Average Assets ($B) Cash ROCE7%8%11%11%14% Cash Overhead Ratio85%79%74%72%69% Revenue ($MM)$807$907$945$927$1,050 Cash Expense ($MM) Cash Earnings ($MM) Average Assets ($B) Cash ROCE7%8%11%11%14% Cash Overhead Ratio85%79%74%72%69% 4Q003Q002Q001Q011Q00 * operating basis, pro-forma Flemings 39

Treasury and Securities Services Key Financial Measures* Revenue ($MM)$907$916$890$897$867 Cash Expense ($MM) Cash Earnings ($MM) Average Assets ($B) Cash ROCE25%25%26%24%21% Cash Overhead Ratio69%68%67%70%72% Revenue ($MM)$907$916$890$897$867 Cash Expense ($MM) Cash Earnings ($MM) Average Assets ($B) Cash ROCE25%25%26%24%21% Cash Overhead Ratio69%68%67%70%72% 4Q003Q002Q001Q011Q00 * operating basis 40

J.P. Morgan Partners Key Financial Measures* Revenue ($MM)$57$(140)$(76)$391$601 Cash Expense ($MM) Cash Earnings ($MM)(22)(138)(118) Average Assets ($B) Cash ROCENMNMNM11%17% Cash Overhead RatioNMNMNM19%20% Revenue ($MM)$57$(140)$(76)$391$601 Cash Expense ($MM) Cash Earnings ($MM)(22)(138)(118) Average Assets ($B) Cash ROCENMNMNM11%17% Cash Overhead RatioNMNMNM19%20% 4Q003Q002Q001Q011Q00 * operating basis 41

Retail & Middle Market Financial Services Key Financial Measures* Revenue ($MM)$2,565$2,568$2,595$2,516$2,400 Cash Expense ($MM)1,2941,3431,2861,2861,300 Cash Earnings ($MM) Average Assets ($B) Cash ROCE22%21%24%22%16% Cash Overhead Ratio50%52%50%51%54% Revenue ($MM)$2,565$2,568$2,595$2,516$2,400 Cash Expense ($MM)1,2941,3431,2861,2861,300 Cash Earnings ($MM) Average Assets ($B) Cash ROCE22%21%24%22%16% Cash Overhead Ratio50%52%50%51%54% 4Q003Q002Q001Q011Q00 * operating basis 42

Retail & Middle Market Financial Services Revenues Card Services$990$997$974$920$915 Regional Banking Home Finance Middle Markets Auto Finance Card Services$990$997$974$920$915 Regional Banking Home Finance Middle Markets Auto Finance Q003Q002Q001Q011Q00 ($ in millions, operating basis) 43

Retail & Middle Market Financial Services Cash Earnings Card Services$117$148$146$126$94 Regional Banking Home Finance Middle Markets Auto Finance (31) Card Services$117$148$146$126$94 Regional Banking Home Finance Middle Markets Auto Finance (31) 4Q003Q002Q001Q011Q00 ($ in millions, operating basis) 44