Cognitive Walkthrough Leader Responsibilities Planning the evaluation method Developing two tasks to be performed by each group member (Evaluator) Meeting with evaluators to discuss tasks, responsibilities, when and where to perform walkthrough, use of Nielsen’s severity rating scale Performing a walkthrough for each task and creating a task analysis to use as benchmarks for comparison to Evaluator walkthroughs. This includes:  time taken to complete each task  feelings/emotions experienced  problems and errors found and causes for these problems and errors  severity rating of each problem or error found  success and failure stories as applicable

Cognitive Walkthrough Evaluator Responsibilities Meet with the Leader and brainstorm on broad tasks to perform in a given interface. Follow the procedures outlined by the Leader. Perform each task individually in the given interface Identify potential problems and errors in the given interface Use Nielsen’s severity rating scale to rate each of the problems and errors found and describe briefly the causes of these problems and errors Provide solutions for solving the problems and errors found based on interface design/usability theories and principles learned in class. Document the feelings and emotions experienced during the process thinking of how target users may feel during the process Write one success and one failure story as applicable Meet with the Leader to discuss the findings, reach a consensus on the problems and errors found and their severity ratings, among other things Generate a usability report as a team

Group 3 Members Lauren Long, Evaluator Cataloger, Transylvania Co. Library, Brevard, NC ITRL Student JULIE FORKNER, Evaluator Director, E.G. Fisher Public Library Athens, TN ITRL Student ANGELA GLOWCHESKI, Evaluator Information Specialist, Lumpkin Co. Public Library Dahlonega, GA ITRL Student SUSAN MACRELLIS, Leader Director, East Ridge City Library Chattanooga, TN ITRL Student MARILYN PONTIUS Evaluator Branch Manager, Hancock War Memorial Branch Library Washington Co, MD ITRL Student