LibGuides Leadership Rosie Hopper Dean of Libraries Johnson & Wales University

“Do you want to… Move students beyond "searching for information" to using it and creating it? Get better results from student projects and research? Provide more equitable access to digital tools and resources? Integrate 21't-century skills into the curriculum? Foster more collaboration with teachers to benefit student achievement? Create a website in seconds and post information, images, video, hyperlinks, and sound? Share information (and labor) with your colleagues online? Showcase library media center activities and promote your program online? Do more in less time? Make your budget go much further than you-or anyone else- thought you could?” (Baumbach, 2009)

You… Independent school librarians

Us… Uploaded to Flickr on August 26, 2007by Anne.Rauh Academic librarians

Commonalities Hierarchical organizations Collaborative Educational outcomes Standards-based IL practices ACRL & AASL NEASC CIHE & CIS Strapped for cash Serve the Net GenerationNet Generation

My talk… Determining the need Justifying the cost Building the team Looking ahead

Determining the need: What research was telling us… 44% of survey takers ages said they had used a library website 81-82% said they had used a search engine 84% of all respondents said they start their research from a search engine What percent said they start their research from a library website? 1%

Determining the need: What our own data was telling us… At peak use 50,594 hits or about 3 hits per student (FTE 16,000) Database portal 17,398 hits or about 1 hit per student Out of 200 unique URLs within the site, only 12 received more than 1,000 hits and some as few as 15

A word about Library/IT relations… Centralized management of university websites Emphasis on website as marketing tool Restrictions not conducive to innovation/experimentation

Justifying the cost: Nuts & bolts… What we pay: $1, 199 (student FTE 9,796) – $549 for K-12 libraries* What we get: – Hosted site – Customized look & URL – Web 2.0 for dummies – Community of LibGuide authors – Usage data in real time Usage data in real time * http//:

Justifying the cost: We are hot… Connecting with learners (127 guides, 44,310 views) Faculty participation & enthusiasm (48 collaborative guides) Control over our web destiny Staff development

Building the team… JWU Library Staff FTE Reference 2 FTE Digital Resources & Services /Reference 4 FTE Technical Services 2 FTE Circulation 1.5 FTE Administrative 8 out 17 are LibGuides authors Summary

Building the team… Team leader – Digital Services Librarian Staff-wide inclusiveness – Reference librarians – Technical services librarians – Circulation librarians – Paraprofessional staff Web-based documentation storage – Google Docs Discussion list

Looking ahead… Information 2.0 Library 2.0 User 2.0 Participatory User-oriented Creative Integrated Xu, Ouyang, Chu, 2009 Digital Collaborative Open Platform-neutral Mobile Technology Instant Feedback Social Networking Mobile Embedded Scalable

AASL Standards for the 21 st Century Learner: Common Belief Statements* Reading is a window on the world Inquiry provides a framework for learning Technology skills are critical for future employment needs Equitable access is a key component for education The definition of information literacy has become more complex as resources and technologies have changed The continuing expansion of information demands that all individuals acquire the thinking skills that will enable them to learn on their own Learning has a social context School libraries are essential to the development of learning skills * AASL, 2007

References American Association of School Librarians. (2007). AASL standards for the 21 st century learner. Viewed September 26, 2009 at earningStandards.pdf earningStandards.pdf Baumbach, D. J. (2009). Web 2.0 & you. Knowledge Quest, 37(4), Cooper-Simon, S. (2008). Rethinking collaboration: Transforming Web 2.0 behavior into real-time behavior. Teacher Librarian, 36(1), De Rosa, C., Cantrell, J., Cellentani, B., et al. (2005). Perceptions of libraries and information resources: A report to the OCLC membership. Dublin, OH: OCLC. Kulthau, C., Maniotes, L, & Caspari, A. (2007). Guided inquiry: Learning in the 21 st century. Westport, CT: Libraries Unlimited. Mon, L., & Randeree, E. (2009). On the boundaries of reference services: Questioning and Library 2.0. Journal of Education for Library and Information Science, 50(3), Sodt, J. M., & Pederson Summey, T. (2009). Beyond the library’s walls: Using library 2.0 tools to reach out to all users. Journal of Library Administration, 49(1&2), Xu, C., Ouyang, F., & Chu, H. (2009). The academic library meets Web 2.0: Applications and implications. Journal of Academic Librarianship, 35(4),

Thank you! Rosie Hopper Dean of Libraries Johnson & Wales University (401)