User-Centered Design Mumin Yu. Who I am What I do.

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Presentation transcript:

User-Centered Design Mumin Yu

Who I am What I do

๏ Principle consultant and founder of Userxing Co., Ltd. ๏ Working group members of UI Gathering About Me

Past Experience ๏ Manager of user experience dept. & user experience researcher, BenQ (1.5 years) ๏ Interaction designer & usability specialist, BenQ (2 years) ๏ Interaction designer & developer, Inhance Digital Corp. (4 years) ๏ MA, Immersive Mediated Environment, Indiana University Bloomington ๏ BA, Journalism, National Chengchi University

๏ Interest in people ๏ Skills to interact with people Connecting Dots

๏ Userxing Co., Ltd. ๏ Founded in May 2008 ๏ Based in Taipei ๏ 3 Consultants About USER XING

“User-centered design (UCD) is an approach to design that grounds the process in information about the people who will use the product. UCD processes focus on users through the planning, design and development of a product.” - Usability Professional’s Association (UPA)

UCD Key Principles ๏ An Early Focus on Users and Tasks ๏ Empirical Measurement of Product Usage ๏ Iterative Design ๏ - Jeffrey Rubin, Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests

IMMERSE & UNDERSTAND PROTOTYPE insights, patterns, frameworks, guidelines stories, mockups, prototypes, product - Marc Rettig, Design For Life, User Friendly 2009 UCD Process Summarized

Major Services Design ResearchUsability Evaluation ๏ Find needs ๏ Find problems ๏ Before design ๏ After design ๏ Field study / lab study ๏ User test / expert review

Other Services Concept DesignInterface Redesign Include needs ๏ Solve problems ๏ After design research ๏ After usability evaluation

Works ๏ Mobile phone comparative usability test ๏ Computer server comparative usability test ๏ Location-based service usability test ๏ Personal computer usability test ๏ Personal computer user research phrase I & II ๏ Service design user research ๏ Web service usability test

๏M๏May 2008 ๏6๏6 devices ๏3๏36 participants ๏R๏Recruitment ๏F๏Facility ๏M๏Moderation ๏R๏Report Mobile Phone Comparative Usability Test

๏O๏October 2008 ๏2๏2 devices ๏1๏10 participants ๏R๏Recruitment ๏F๏Facility ๏M๏Moderation (part of) Computer Server Comparative Usability Test

๏N๏November 2008 ๏1๏1 devices ๏2๏24 participants ๏S๏Script ๏R๏Recruitment & Facility ๏M๏Moderation ๏R๏Report Location-Based Service Usability Test

๏J๏June 2009 ๏2๏2 devices ๏8๏8 participants ๏R๏Recruitment ๏F๏Facility ๏M๏Moderation ๏R๏Report Personal Computer Usability Test

๏A๏Aug 2009 ๏1๏1 devices ๏2๏24 participants ๏S๏Script ๏R๏Recruitment ๏M๏Moderation ๏R๏Report Personal Computer User Research Phrase I

๏O๏Oct 2009 ๏4๏4 devices ๏6๏6 participants ๏S๏Script ๏R๏Recruitment ๏M๏Moderation ๏R๏Report Personal Computer User Research Phrase II

๏O๏Oct 2009 ๏1๏1 design ๏3๏34 participants ๏S๏Script ๏M๏Moderation ๏R๏Report Service Design User Research

๏N๏Nov 2009 ๏1๏1 website ๏1๏12 participants ๏S๏Script ๏M๏Moderation ๏R๏Report Web Service User Test

Client

UI Gathering December Event 12/19 Party “Making Connections” NY Bagel Neihu

Thank you!

PlanningRecruitingTestingAnalyzingReporting

❷ Contextual Inquiry ❻ Deep Hanging-out ❶ ❷ ❸ ❹ ❺ ❻ Ask See Individual Group ❶ Interview ❸ Shadowing ❹ Focus Group ❺ Video Observation

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