Leading Age Leadership Summit Charles Wiggins, Chief Strategy Officer

2 “There is nothing more powerful than an idea whose time has come” Monumental transformation is occurring across the country Remedy is a technology company and it is also any group of individuals who recognize that the historical moment of which we are blessed to be living in, requires a collaborative work from a team of individuals who together are stronger and more inspired than working alone. Patients,Physicians, Payers and the government are collectively rejecting the institutionalized status quo of healthcare access, quality, financing and delivery Technology, information and partnerships are creating nimble providers who can build their own networks Historical migration to alternative payment models INPATIENT END-TO-END PROCESS

BPCI Community of Remedy Partners REMEDY 2.0 [INTERNAL]

Community of Remedy Partners REMEDY 2.0 [INTERNAL]

5 Packing List for Episode Travellers Shared services are required for launch, execution and monitoring of successful bundled payment programs. 1. Data Management and Analytics 2. Care Management / Care Coordination Center: Centralized Team of Nurses 3. Care Management Software Solutions: Episode Connect 4. Program Financing, Risk Mitigation and Scale Economies 5. Contracting Tools and Support 6. Program Administration and Education (Remedy University) PRODUCTS AND SERVICES

6 Redefine partnerships o Honest & Authentic conversation fosters trust and accountability around strengths and weaknesses PartnerRemedy Management Technology Engagement Post-Acute Care Administration Shared Effort Remedy will provide the blueprints, tools, analytics, and technology to support the implementation and operation of your program You will provide the leadership, engagement, and accountability necessary to drive your program’s success GO-LIVE GAME PLAN - MODEL 2 (ACH) “Player-Coach”

7 Collaboration is the new competition o What does care improvement mean to you?...Ok Great-Let’s build that. GO-LIVE GAME PLAN - MODEL 2 (ACH) DESIGN Identify the BPCI Leadership Team Draft stakeholder engagement plan Finish initial bundle selection Complete readiness assessments Establish data connectivity Finalize go-live strategy and plan DEVELOP Create patient ID and onboarding processes Mobilize (PAP) team Develop Preferred PAC network with SNFs and HHAs Determine next site of care (NSC) strategy Mobilize BPCI Hospitalist team Conduct training via Remedy University IMPLEMENT Finalize gainsharing arrangements Refine and launch PAC strategy Launch redesigned care model Initiate program operations

8 Episode Connect Episode Connect is the only software solution that runs successful bundled payment programs  Discharge and post-acute care planning tools including proprietary patient assessment tools and episode-specific care plans; dashboards customizable for each clinical role; secure messaging and information sharing.  Patient, Provider and Care Team Portals. Runs on browsers or mobile devices to support Physician and patient engagement in the care process.  Resources and Apps to gather patient specific feedback and educate patient and caregivers.  Process Support for call center management; patient assignment and tracking; site of care transition; and quality/compliance data gathering.  Patient Centric Work Flow for streamlining transitions; managing case loads; tracking high risk patients; centralized alerts. Integration and Decision Support Patient and Care Team Engagement Work Flow Tools Care Coordination  Real-time harvesting of patient data from EHRs; application of predictive analytics; distribution of alerts; care plans; patient lists; performance tracking and reporting; operational and patient level metrics. PRODUCTS AND SERVICES

9 Episode Connect Work flow Software for Teams Managing Episodes of Care EPISODE CONNECT AND PAP PORTAL DEMO VIDEOS PRODUCTS AND SERVICES

10 Patient Sync Engaging patients during their episode of care with relevant information and feedback that makes this a irreplaceable tool for successful recovery from a hospitalization. Patient/Caregiver Access Responsive web/mobile/tablet application Intuitive two-way communication Unified Care Team Securely communicate with care team and Remedy Review of important medical documents Interactivity View and respond to Remedy care interventions View episode or condition interventions PRODUCTS AND SERVICES

11 Physician Sync Patient Info Web/mobile access View current & past patients Real-time updates Alerts Alerts for new patient activity and gainsharing cooperation surveys Cooperation Metrics Easily respond to cooperation metrics upon PAP assignment Quality Metrics Review quality metrics for completed episodes PRODUCTS AND SERVICES

12 Reporting Lifecycle Remedy utilizes various sources to monitor program performance. ANALYTICS Inpatient Discharge M2 M1 M3 M4 M5M6M7M8 Source (Update frequency) Metric Types Patient Timeline Episode Connect (Weekly) Monthly Claims (Monthly) Reconciliation Claims (Quarterly) Performance Metrics Performance and Financial Metrics Performance, Financial, and Gainsharing Metrics 30 Days 60 Days 90 Days M9 Hospital Physician SNF HHA Views

13 Analytics: Program Monitoring Using the best available information to understand program performance. ANALYTICS

14 What might be ahead o National Episode Networks o Rapid Cycle Development of Best Practices o Episode Trigger evolution o Additional Bundles INPATIENT END-TO-END PROCESS

15 INPATIENT END-TO-END PROCESS