SUPPLIER SUPPORT COMMITTEE (SSC) METRICS The materials provided online by Performance Review Institute may be used by Nadcap Suppliers and Subscribers solely for their internal use, but PRI requests that attribution be given by placing “© Performance Review Institute” in the work. Please be aware that the use of PRI materials for external publication, distribution or sale is prohibited unless express written permission has been granted by PRI. If you have any questions contact Scott Klavon, Director – Nadcap Program and Aerospace Operations,

SUPPLIER SUPPORT COMMITTEE (SSC) METRICS Metric: Supplier Attendance by Meeting Location 2 Purpose To track the number of Suppliers attending the Nadcap Meetings. Goal 15% increase of Suppliers attending the Nadcap Meetings by sector in which the meeting is held from 2013 through Highlight Pittsburgh meetings have increased 23%. Other American locations have decreased 35%. Mainland European meetings tend to be more heavily attended. Proposed Action The SSC will continue to evaluate these trends and may bring to the NMC for their consideration. Americas Europe

SUPPLIER SUPPORT COMMITTEE (SSC) METRICS Purpose To track participation of Supplier Representatives. Goal 75% of LT Members and 50% of all other representatives participating in SSC/NMC meetings. Highlight Sub-team Leads and NMC Reps are at goal overall. Proposed Action This is a new metric. We will track over time and make recommendations. Metric: Supplier Representatives Participation

SUPPLIER SUPPORT COMMITTEE (SSC) METRICS Metric: Supplier Voting Member Engagement Purpose To track the % of accredited Suppliers that are eligible to vote. Goal 10% of accredited Suppliers are eligible to vote. Highlight 4% of the suppliers were eligible to vote. There has been no overall change since the Pittsburgh meeting in October Task Groups specifically limit the number of suppliers eligible to vote. 7 Task Groups meet or exceed the goal. Proposed Action On hold pending decision by the NMC of the Standardization Committee’s recommendation for Supplier Voting Member rules.

SUPPLIER SUPPORT COMMITTEE (SSC) METRICS Metric: SSC Meeting Attendance 5 Purpose Monitor Supplier attendance at SSC meetings. Goal 50% of all Suppliers at the Nadcap meeting attended the SSC meeting. Highlight There has been a downward trend in SSC attendance since Proposed Action Monitor the following actions to determine impact on attendance: –Reduced length of meeting from 2 hours to 1-1/2 –More breakout sessions/interactive content to engage suppliers –Improve marketing efforts to increase attendance

SUPPLIER SUPPORT COMMITTEE (SSC) METRICS Metric: On-Time Delivery of RAIL (Rolling Action Item List) 6 Purpose To ensure the SSC is closing out action items in a timely manner. Goal 85% of open RAIL items will be closed within the due date specified. (will be measured quarterly) Highlight This is a new metric. Proposed Action Will monitor the effect of the new SSC Request Form on timeliness of closing action items.