BEST PRACTICE ACCREDITATION
The plan To provide accreditation for Welsh Housing Associations to show: Awareness of legal obligations; Implementation of best practices; Development of services; Capacity to address leaseholder concerns
Why? Appetite for regulation Housing (Wales) Act 2014 Regulates private rented sector Mandatory redress scheme England only (at present) Reduce complaints by prevention
How will it work? Registration Initial application Online Requirements set-out in advance Accreditation Annual fee Review audit 2-3 years
Support Identify gaps in service provision LEASE-led training programmes Aiming to improve standards across the sector
Feedback What would you like to see included in the scheme? What would be of benefit to your HA? What resources would be useful?
LEASE 2 Ocean Way Cardiff CF10 5TG Tel: