MANAGING GENERATIONS THROUGH MOBILITY

2016 Best of the West Relocation Summit GENERATIONAL DIFFERENCES

2016 Best of the West Relocation Summit We partner with our clients in the corporate and government sectors to craft and implement talent mobility strategies that empower them to attract, retain and develop top performers. Like our clients, one of our top priorities is nurturing a culture that inspires employees to perform and grow. With nearly 2,000 employees on four continents, we combine a global perspective with deep on-the- ground resources in local markets. An affiliate of Brookfield Asset Management, a leading global alternative asset manager with over $200 billion of assets under management, we have the financial strength, stability and ability to scale needed to be a long-term partner to the world’s largest organizations as well as smaller, expanding companies. Brookfield Asset Management PANEL HOSTS Mary LaRocca, CRP, GMS Director, Client Development Tim Natale, CRP, GMS Director, Global Client Services

2016 Best of the West Relocation Summit Nelson Rivera II Talent Acquisition Solutions Manager PetSmart PANEL SPEAKERS PetSmart, Inc.PetSmart, Inc. is the largest specialty pet retailer of services and solutions for the lifetime needs of pets. At PetSmart, we love pets, and we believe pets make us better people. Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives. This mission impacts everything we do for our customers, the way we support our associates, and how we give back to our communities.

2016 Best of the West Relocation Summit Donna Belgram Managing Broker / Business Development Coach Berkshire Hathaway Home Services PANEL SPEAKERS Berkshire Hathaway HomeServices is a real estate brokerage franchise network designed for today’s real estate market. From first time home buyers to high-end residential markets to middle market communities to commercial real estate, our franchisees are down to earth, nimble and local experts. This network of members and agents wouldn’t be a part of the Berkshire Hathaway HomeServices family if they weren’t.

2016 Best of the West Relocation Summit Maura Carey, SCRP Senior Vice President Dwellworks PANEL SPEAKERS Dwellworks delivers customer-centric, innovative mobility services that support 800+ of the Fortune 1000 as well as growth and emerging companies, through our partnership with relocation management companies. Our suite of services includes: +Destination Services for international assignees and their families +Rental Services across the US and Canada +Property Management for vacant and tenant-occupied homes +Valuation Services for relocation and mortgage appraisal needs +Intercultural Solutions for relocating employees and global work teams

2016 Best of the West Relocation Summit GENERATIONS & MOBILITY EXPECTATIONS Traditionalists Born Baby Boomer Born Generation X Born Millennials Born Follows RulesAsk Questions Adaptable Both parents worked Optimistic Flexible Loyal to company and expects company to be loyal in return Believes in equality Likely to have a trailing spouse Self reliant Little company loyalty Grew up with technology Participative Has only ever known technology MOBILITY EXPECTATIONS Company will take care of all aspects of relocation Equitable treatment in policy Likely to ask for exceptions Will be open to alternative policy types Review written policy first on their own Discuss policy in person, via phone Will question everything in policy Uses technology to access policy and interact with others

2016 Best of the West Relocation Summit MILLENNIALS IN THE WORKFORCE “41% of Millennials say they prefer to communicate electronically at work than face to face or over the telephone.” “There’s one demographic of Americans who are far more likely to seek job opportunities abroad: Millennials. Approx. 59% of this group says they’d move to a foreign country for work.” Quotes pulled from and “…Millennials expect and want to do an overseas assignment during their career…with places like US, UK and Australia at the top of the list. Only 11% were willing to work in India and only 2% in mainland China.”

2016 Best of the West Relocation Summit Accommodate employee differences Create choices in mobility program Respect the differences Explore options with your provider /suppliers for best fit TIPS TO MANAGING A MULTI- GENERATIONAL WORKFORCE By 2020, Millennials will form 50% of the global workforce.