Department of Community and Human Services Developmental Disabilities Division

 Boilerplate contract  General Requirements (GR)  Employment Services

 WAC - Washington Administrative Code  RCW – Revised Code of Washington  Division of Developmental Disabilities Policies  King County Contract  Contractor Responsibilities

 Contractor Requirements  Individual Human and Civil Rights Protection  Health and Safety  Social Security  Service Delivery  Contract Monitoring  Billing and Reporting Requirements

 Contractor Requirements  Individual Human and Civil Rights Protection  Health and Safety  Social Security  Service Delivery  Contract Monitoring  Billing and Reporting Requirements

 Background Checks  Mandatory Reporting  Health and Safety  Participant Rights  Grievances and Complaints  Positive Behavior Support  Confidential Information and Data Security  HIV / AIDS  CPR & First Aid

 Everyone working with a person with a developmental disability, paid or volunteer, must have a background check.

 New Hires, prior to contact with DD individuals:  DSHS Background Check  Fingerprint-based FBI Background Check  Resided in WA less than 3 continuous years:  DSHS Background Check  Fingerprint-based FBI Background Check  Ongoing, every three years  DSHS Background Check  Fingerprint notification – 3/2013 

 Everyone is a mandated reporter.  Mandated reporters do not have to witness or have proof that an incident occurred.  Failure to report can result in disciplinary action.

 Policy 5.13 – Protection from Abuse: Mandatory Reporting  Policy 6.08 – Mandatory Reporting for Employment and Day Program Providers

 Who to contact depending on incident  APS, Law Enforcement, DDD  When to report to DDD (and KC)  Within one hour ; within the business day, etc.  Contact information for agencies

 Written policies and procedures:  Client safety  Agency actions when a staff person is accused  Protecting clients in an emergency  Etc.  Mandated Reporting Requirements Form  DSHS , DDD Employment and Day Program Services Providers: Mandatory Reporting of Abandonment, Abuse, Neglect, Exploitation or Financial Exploitation of a Child or Vulnerable Adult  Signed and dated upon hire and annually.

 Utilize typical safety protection based upon the environment in which the participant is receiving services  Maintain current emergency contact and medical information needed during the hours of service.

 Participants and others have been informed of  Their civil rights – Policy 5.06 ▪ DSHS 16-72, Your Rights and Responsibilities  The grievance policy.  What services and benefits may be expected from the program.  The program's expectations of the participant.  Training requirement, prior to working with participants unsupervised: Policy 5.06

 Grievance process must be explained to participants and Necessary Supplemental Accommodation (NSA) representative.  Documentation that the policy was explained to participants and their representatives.  Separate State appeal process for complaints about ETRs, service levels, termination of funding, etc.

 Recognizes that people need:  Supportive environments and learning opportunities  Skill development and status  Healthcare  Treatment of mental illness  Protection from harm

 Some people have challenging behaviors that make it difficult for them to have positive life experiences.  Positive Behavior Support uses a Functional Analysis Assessment to develop support plans.  Positive Behavior Support will be used to lessen the behaviors and to eliminate the need for restrictive practices.  Training requirement, within 3 months of employment: DDD Policy 5.14 – Positive Behavior Support

 When positive behavior support alone is insufficient, and the client’s behavior presents a threat of injury to self and others, procedures that involve temporary restrictions to the participant may be necessary.  DDD Policy 5.17 – Physical Intervention Techniques  DDD Policy 5.15 – Use of Restrictive Procedures

 Training requirement within one month of employment: DDD Policy 5.17 – Physical Intervention Techniques  Training requirement within three months of employment: DDD Policy 5.15 – Use of Restrictive Procedures

 Maintain confidentiality of client records and not unnecessarily disclose client information.  Employee oath of confidentiality  Release of information  Take precautions  locked file cabinets,  shredding such documents when no longer needed.  Data Security Guidelines, Att. A.

How long to hold on to documentation?  Information must be kept for 6 years, or  Originals have been copied or reproduced by a process approved by the State archivist.

 Employees instructed on HIV and AIDS  Develop standard procedures related to HIV/AIDS that address particular needs, issues, and settings.

 CPR / First Aid training required prior to working with individuals with developmental disabilities.

 Work and support plans for each person with whom the employee works  DDD Policy 6.08 – Mandatory Reporting Requirements for Employment and Day Program Services  DDD Policy 5.06 – Participant Rights  Participant confidentiality  DDD Policy 9.07 – HIV and AIDS  First Aid and CPR  DDD Policy 4.11 – County Services for Working Age Adults

 DDD Policy 5.17 – Physical Intervention Techniques  Waiver Requirements (?)

 DDD Policy 5.14 – Positive Behavior Support  DDD Policy 5.15 – Use of Restrictive Procedures

 Everyone shall receive training on the WACs, RCWs, and DDD policies referenced in Contract at least once per calendar year.

 Ability to develop and implement a plan for providing services that are based on individual needs.  Provide services in accordance with the DDD County Guidelines.  Safeguard public funding.  Record Keeping, background checks, training schedule, etc.

 Helpful for individuals with concerns or fears about employment and benefits

 DDD eligible  CSA required for services  Must relate to the ISP  Cooperate with State and County to increase access to services for communities of color  Documentation clear and professional  Written acceptance and termination policies

 1x every 2 years; more frequently with new providers  Terms and conditions of the Contract  Criteria for Evaluation ddd/criteriaevaluationsystem.pdf

 Billing due dates  Service delivery records document services billed  Emergency procedures and plan (ref. Section XXII, Emergency Response of Contract) due with June billing.