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MGMT 530 Entire Course MGMT 530 Week 1 Case Analysis (Conference Decision) MGMT 530 Week 1 DQ 1 Defining the Problem MGMT 530 Week 1 DQ 2 Enabling Conditions MGMT 530 Week 2 Case Analysis (Conference Decision) MGMT 530 Week 2 DQ 1 Defining Objectives and Alternatives MGMT 530 Week 2 DQ 2 Intuition (TCOs A, B, C, D, E, F, G and H) Tidewater Services recently celebrated its 10th anniversary as a professional services firm that handles investigations for law firms offering amenities, such as background checks, surveillance, interviewing of witnesses, crash scene investigation, and other related services. MGMT 530 Final Exam

MGMT 530 Week 1 Case Analysis (Conference Decision) Week 1 Case Analysis: Conference Decision Case Date: September 2, 2005 In less than two weeks, an accounting system user’s conference is scheduled to be held in New Orleans, Louisiana on September 13–16, Unfortunately, Hurricane Katrina has struck the city leaving a wake of destruction. Based on what you see on television, the hotel and the city cannot possibly accommodate this or any conference for the foreseeable future. What is the difference between problem solving and decision making? What are the key aspects to defining the problem for a decision situation? MGMT 530 Week 1 DQ 1 Defining the Problem

MGMT 530 Week 1 DQ 2 Enabling Conditions What role does ability, willingness, insight, and commitment play in the decision-making process? How can constraints and other underlying elements complicate the decision- making process? Week 2 Case Analysis: Conference Decision Case Date: September 2, 2005 In less than two weeks, an accounting system user’s conference is scheduled to be held in New Orleans, Louisiana on September 13–16, Unfortunately, Hurricane Katrina has struck the city leaving a wake of destruction. Based on what you see on television, the hotel and the city cannot possibly accommodate this or any conference for the foreseeable future. MGMT 530 Week 2 Case Analysis (Conference Decision)

MGMT 530 Week 2 DQ 1 Defining Objectives and Alternatives Why is it important to define clear objectives for the decision situation? How can you ensure that you have identified all the appropriate alternatives? Give an example of a problem that you are in the process of deciding or have decided on in the past— identify the objectives and alternatives. What role does intuition play in decision making? What role does quantitative data play in decision making? Identify a decision situation in which you used both intuition and data for your analysis of the situation. For the second discussion, we will analyze the role that intuition plays in the decision-making process. OK, I would like to get this politically incorrect idea out of the way from the start... As you begin to participate in this topic, please consider and share your position on whether you believe intuition is more of a female skill and data analysis more of a male skill? MGMT 530 Week 2 DQ 2 Intuition

MGMT 530 Week 3 Case Analysis Conference Decision Case, Part 2 From the survey, you found out that the attendees were willing to still come to the conference and suggested three cities as possible new locations for this year’s event. Chicago Las Vegas New York City Why can it be difficult to identify consequences for each alternative and objective? What techniques can be used to simplify the process? Describe a decision situation in which you made tradeoffs to simplify the alternatives. Did you use the even-swap method, weighted scoring model, or another approach? MGMT 530 Week 3 DQ 1 Understanding Consequences and Tradeoffs

MGMT 530 Week 3 DQ 2 Decision Making in Your Organization What process does your organization use to make decisions? Do you clearly identify the problem, objectives, alternatives, consequences, and tradeoffs? What special techniques or tools do you use in your process? How does your organization assess uncertainties in your decision-making process? What are the benefits to using decision trees to assess uncertainties? MGMT 530 Week 4 DQ 1 Defining Uncertainties

MGMT 530 Week 4 DQ 2 Decision Making Styles What is your primary decision-making style? What is your manager’s primary decision-making style? What approaches and tricks have you learned to persuade your manager? 1. (TCO A) Your small services company has outgrown the current facility after the first two years of a three-year lease. As the operations manager, you are being held accountable for cancelling orders, and you are beginning to lose market share due to late deliveries. The goal is to determine what action to take in the future to improve the situation and restore sales. MGMT 530 Week 4 Midterm Exam

MGMT 530 Week 5 Case Analysis Labadee Decision In January 2010, the island nation of Haiti was devastated by an earthquake. Royal Caribbean International, a major cruise line, owns a private beach in Haiti, which is typically a port of call on several of their Caribbean cruise itineraries. The private port, known as Labadee, is about 80 miles away from Port au Prince. The beach was unaffected by the quake. Describe your risk profile—risk seeking, risk neutral, or risk averse. What are the pitfalls of your risk attitude? How can knowing your manager’s desirability curve come in handy during the decision-making process? MGMT 530 Week 5 DQ 1 Risk Tolerance

MGMT 530 Week 5 DQ 2 Sharing Risk with Partners Describe a decision situation in which you have shared risk with an internal or external business partner. What were the conditions of the shared risk? Explain why the arrangement was successful or not. Is “blame” a risk-mitigator or risk-enhancer? Describe a decision situation that involved linked decisions. What flexible plans did you use for the subsequent decision? MGMT 530 Week 6 DQ 1 Linked Decisions

MGMT 530 Week 6 DQ 2 Course Project Presentations Briefly describe your problem and post a brief PowerPoint presentation that summarizes your Course Project no later than Tuesday. Objectives The objective of the Course Project is to provide you with practice in creating, justifying, and explaining a decision- making proposal. All elements involved in the creation of this proposal, from problem definition through action plan, must be covered. Further, the proposal, as constructed, must meet the tests of any sound business plan, namely that it has specific and measurable goals and objectives, clearly defined activities, stipulated time frames during which those activities will take place, and clearly defined measurable outcomes. The subject matter of your paper should be business-oriented in nature and should avoid decisions that depend largely on intuition to solve. MGMT 530 Week 7 Course Project (US Foods)

MGMT 530 Week 7 DQ 1 Psychological Traps Provide a real-life example of one of the traps discussed in the text or the lecture. What can be done to avoid that trap in the future? An interesting human phenomenon is becoming trapped in one's own imagination of self. It is, of course, very important to manage one's reputation by comparing and reconciling how others see you with how you see yourself and want others to see you. This week, we move from the theoretical to the real world. The following group decision problem scenario is outside of the formal organizational structure but highlights the difficulty in making decisions in group settings and the need to collectively arrive at a group decision- making process. MGMT 530 Week 7 DQ 2 Estate Case Analysis

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