IN THE NAME OF ALLAH MOST GRACIOUS MOST MERCIFUL

TOPIC OF PRESENTATION

GROUPMEMBERS JAHANZEB KHAN ABID ALI KHAN ATIF ALI SALMAN KHAN AQEEL AHMED ROLL #45 ROLL #33 ROLL #34 ROLL #27 ROLL #30

ETUHFA BUSINESS Actually the basic purpose of website to send gifts to your love ones through this electronic platform in less time with reasonable price Etuhfa is basically specialist in flowers but also deals in other attractive gifts for For example : toys,sweets,cakes,chocolates,perfumes and other gifts of your choice by select this website.

History Etuhfa was founded as a joint venture between Pakistan famous and favorite online gifts store and shopping store and Esoftvision.com truly web designing and development company. Today Etuhfa can offers an extensive collection of imaginative and original gifts for every occasion,recipient and budget through our website our merchants travel the world for unique products.

MANAGEMENT Their Etuhfa.com management is the driving force behind their merchandising,web development and marketing strategies,retail and brand development.Their team members their expert in the specific knowledge of finance,operations, online operation and general management

OFFERED PRODUCTS

PERFUMES You know Etuhfa find gifts for their shoppers throughout the world in perfumes Etuhfa have a very attractive and ideal variety for both man and women For example Hugo Boss for men and women,Cool water for men and women,eternity for men and women,Ck for men and women,and many others famous brands only Etuhfa provides to their shoppers through online facility.

CHOCOLATES Etuhfa also collect the best variety of chocolates deals in all famous and expansive and most popular brands for example Dairy milk,kit Kat,mars,ferarro rocher box,mitchell festival,Snickers and more provide online

Sweets Send sweets(mithai) from nirala,gournet,sohny And other relevant bakery in Pakistan and all gifts to Pakistan with free delivery and cards on Eid and for all other anniversary for new year and success

CAKES You should also send cakes of your choice through Etuhfa.com we pick delicious and fresh cakes from famous bakeries and five star hotels of Pakistan

Food Street Send pizza,kfc meal,Mc Donalds for home delivery or pc,marriot,holiday inn hotel dinner vouchers as invitation for any occasion for any specific date

Toys Etuhfa also provides toys for children's chose the best toys from all over the world only for their shoppers for example tweety,teddy bear, Mickey mouse and other toys provide through online facility

WELCOME TO ETUHFA.COM Gifts to Pakistan like flowers,perfumes,chocolates,cake,sweets,pizza,kfc dinner vouchers and more on Eid,father day,mother day, wedding anniversary,valentine day,engagement send gifts online with 100% security. Delivery to all major cities in Pakistan like Multan,Karachi,Lahore,Islamabad,Rawalpindi,Peshawar,Si alkot,Sargodha,Jhelum,Gujrat,gujranwala and many others cities

Customer Services Order inquiry or talk live: These inquiry forms allows their valuable customers to get quick and urgent response from one of their experienced customer service representative in shortest possible time 24 hours a day 7 days a week.this means that there are no delays in getting the help you need to submit these forms just click at customer order inquiry or talk live simplest or relevant form will open on your screen,after filling up and submitting this form and you get immediate response

General help or Feedback Any of their customer or visitor can submit this form or at 24 hours a day and seven days a week you should get a very quick and positive

Shipping and Returns Shipping methods and cost: Etuhfa.com can offers five different shipping option for delivery to Pakistan and international locations.Etuhfa.com uses courier,express,regular standard and Sal,airborne express to offer the following shipping options. For Pakistan (Free Shipping )

International Orders International order is more than $150 than shipping or lower than $150 than shipping charges charged according to order weight and cost

Special Features Sentiments delivery Flowers cakes and sweet can be delivered same day or next business day free Monday-Saturday excluding holidays if it includes perfumes flowers and toys or other articles along with it perfumed and toys are shipped next days

SPECIAL FEATURES LARGE ORDERS Currently they do not process single order more than $300.if you want some item in bulk quantity than contact them directly at

Return and exchanges If you are not satisfied with your purchase about their standard policy for merchandize returns is 30 days from date of receipt.returned item must not be used,original tags must be attached,the item must be returned in the product box and with no visible wear or damage.You must have a valid reason for return an item.They will be happy to exchange or issue website credit within this period.Shipping and handling are not refundable.

eTuhfa.com guarantee At eTuhfa.com,they stand behind their service,their products and their customers.that’s why they have a 100% satisfaction guarantee behind every purchase.if,for any reason,you are not completely satisfied with your gift,they will exchange it or refund the credit card used for purchase

Free Web2SMS & Chat SMS to Pakistan, all in one only at eTuhfa.com, send sms to Mobilink, Ufone, Instaphone or paktel free of any cost. At eTuhfa.com you can also do web2sms or web to sms chat with any Mobile Phone in Pakistan, which includes; ufone (0333), Mobilink (0300), Paktel (0303) and Instaphone (0320).

CONTACT WITH THEM Contact them, to get information about Purchase, Shipping, Delivery Options or for any problem by sending this form. You will get response within minutes to few hours.

EC MODEL Business 2 consumer(B2C) Business 2 business 2 consumer(B2B2C) Brick & mortar as well as click & mortar

CONCLUSION According to our survey and our point of view eTuhfa.com is an ideal online shopping online store. You can easily send the gifts of your choice any where in the world to your loved once at very reasonable price in less consuming time with full security and satisfaction or eTuhfa is very beautiful gift for their customers.

THANK YOU VERY MUCH