Traumatic Brain Injury Technical Assistance Center IOM TBI Workshop July 18, 2005 Kenneth Currier, Acting Executive Director Rebecca Zeltinger, Director of Knowledge Exchange TBI Technical Assistance Center National Association of State Head Injury Administrators

HRSA MCHB TBI Program Contract Children’s Hospital National Association of State Head Injury Administrators

Contract Tasks Technical Assistance to States and P&As Information Resources and Internet Activities MCHB Support Outreach to Federal Agencies and National Organizations

Approach Identify Emerging Issues and Trends Create Technical Assistance Resources Conduct Technical Assistance Disseminate Information and Resources

Benchmarks Advisory Boards Lead Agencies Needs and Resources Assessments Action Plans TBI Policy Development Collaboration Coordinated Systems Program Evaluation Sustainability Data Processes Product Development Public Education and Training

Ongoing Technical Assistance TBI TAC Service (aka Full Service) −Individualized Problem Solving and Reference −Consultants −Resource Alerts, Grant Alerts, and Idea Spotlights −Educational Packets −Draft Product Review Service −TBICS Tutorials Peer-to-Peer Service −Learning Communities −TBISERV Listserv Discussions Self-service −TBI Collaboration Space (TBICS)

More TBI TAC Service (aka Full Service) − −Focus Areas and Initiatives − −Grantee Meeting and Special Issue Meetings − −Web casts − −Written Products − −TBI Program.gov Web site − −Monitoring of State and Federal legislation Specialized Technical Assistance

Challenges Changeover of staff Subcontract administration Lead Agency vision Advisory Board commitment State budget climate Time

Accomplishments 10/03-6/05 TBI TAC Service (aka Full Service) −TA site visits- 15 −Consultants- 1 to two States −TBISERV Listserv- 242 messages Grant Alerts- 54 Resource Alerts- 40 Idea Spotlights (new)- 5 −Educational Packets- 5 −Draft Products Reviewed- 18 products for 7 States, 1 P&A, and 1 organization −TBICS Tutorials- >53 individuals (28 States)

Accomplishments 10/03-6/05 cont’d TBI TAC (aka Full Service) cont’d −Grantee Meetings- 2 −Special Meetings- 3 −Web casts- 1 −Products: Benchmarks; TBI Resource Team Model; Issue Briefs- 2; State Watch- 11 Peer-to-Peer −Learning Communities- 17 calls, 4 face-to- face meetings −TBISERV Listserv Discussions- 44

Accomplishments 10/03-6/05 cont’d Self-service –Developed and Launched TBICS Online learning, collaboration, & benchmarking tool Repository of TBI-related products and systems improvement strategies/promising practices (“ideas”) Available, anytime, anywhere (with a computer and Internet access) Dynamic and meaningful Organized by the “pillars of TBI systems improvement”—the Benchmarks

TBICS—Objects Topics (Benchmarks, Focus Areas, Initiatives, and Key Phrases) People (individuals and groups) Grant Projects States Ideas (i.e., strategies and promising practices) Products and Resources

TBICS—Capabilities and Features Capabilities − −Find/Browse − −Learn − −Share − −Collaborate − −Evaluate Features − −Announcements − −Favorites − −Idea and Product & Resource Rating − −Look-up Reports

TBICS—Benchmark Summary

TBICS—Challenges Access New Way of Doing Business Customer Comfort Section Population TBICS Participation Future Development

TBICS—Customer Feedback The TBICS tutorial exercise was “ Very helpful--This is a great way to get immersed in TBICS (so this maybe was a ‘baptism by query?’). I'm a strong proponent of ‘learning by doing.’ “ “I was able to get into TBICS and get around pretty well. It is a little more complicated than the old website, but is better organized and seems to have lots more information.” “You have put together a wonderful and valuable tool for the states. I appreciate it and even had fun doing the exercises - you may remember that I am computer phobic and ignorant!”

Contact Information Kenneth Currier Acting Executive Director ● Rebecca Zeltinger Director of Knowledge Exchange