LAPC Model Victim is safe Victim is heard Victim is in control Listen (what is the victim saying & what is the victim not saying) Communicate: Victim is safe Victim is heard Victim is in control

Listening Communicate Safely Introduce Yourself Act Immediately and Take Control Begin Handing Some Control to the Victim Communicate the Message that the Victim is Heard Empathy Attending Listening Clarifying Reflecting/Mirroring Summarizing Using “I” Messages Silence Questioning (open/closed)

Assess Verbal and Nonverbal Emotions Behavior Thoughts Support System

Plan Goals: Assist in recovering from the emotional impact in the immediate aftermath of the crisis Return to a state of equilibrium Impart through a plan a sense of hope and empowerment Plan to maintain balance after the crisis has passed Communicate the message that the victim is in control

Commit Commit to the plan to decrease the strains of the crisis and regain sense of equilibrium Additional follow up after the crisis important part

Developmental Crisis

What is a Developmental Crisis? The precipitating event of the crisis is part of the normal maturational process. When a person reaches a new stage of development his/her normal methods of coping are ineffective and new coping mechanisms need to be developed. For a time, the person is without effective coping and anxiety can increase.

Erik Erickson Identity vs Role Confusion Intimacy vs Isolation Adolescence Intimacy vs Isolation Young Adulthood Generativity vs Stagnation Middle Adulthood Integrity vs Despair Older Adult