© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Completing Reports and Proposals

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Three-Step Writing Process Planning Writing Completing

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Completion Process Revising Producing Proofreading Distributing

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Revising Reports and Proposals Style and tone Organization Readability Content

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Producing Reports and Proposals Design elements Report-writing teams Computer resources Audience expectations

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Components of Formal Reports Prefatory parts Text of the report Supplementary parts

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Prefatory Parts Authorization letter Cover page Letter of acceptance Title fly or title page Synopsis/abstract Table of contents Letter of transmittal Executive summary

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Text of the Report Introduction Body Closing

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Supplementary Parts Appendixes Bibliography Index

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Components of Formal Proposals Cover Title fly Title page Table of contents List of illustrations Proposal request Executive summary Letter of transmittal

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Text of the Proposal Introduction Body Closing

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Proofreading Reports and Proposals Inconsistencies Errors Missing components

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Distribution of Reports and Proposals Physical Electronic Web-based

© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Reactions to Reports Positive response Half-hearted praise No action Serious criticism