Fusion Cabinet Presentation Braintree District Council 1 st September 2012 to 31 st August th December 2013

Oxford City CouncilBraintree District Council – Cabinet Presentation Agenda Performance this year Summary Overview Performance update Facility developments update 2013/14 objectives

Oxford City CouncilBraintree District Council – Cabinet Presentation Cabinet Review Summary Overview contract completed its first year and performing well participation continuing to grow sport and community development work beginning to bear fruit examples within slides; more on briefing notes reaching rural communities continuing to improve in the key performance measures: customer satisfaction, standards, participation, sport and community development etc. capital developments progressing

Oxford City CouncilBraintree District Council – Cabinet Presentation Cabinet Review Participation Headlines total participation circa 726,000 visits moving into YOY analysis from Sept 1st September YOY increase of 17,000 visits (36% increase) online bookings/rewards card achieved year 1 target of 10% of customers booking online 857 card holders target group participation 18,704 visits by disabled: increased every qtr. & Sept inc of 72% 278,786 visits by female users: Sept increase of 60% YOY 5,709 visits from BME groups: Sept increase of 58% YOY 52,706 visits from over 55’s: Sept increase of 32% YOY 212,000 visits from under 16’s: Sept increase of 82% YOY

Oxford City CouncilBraintree District Council – Cabinet Presentation Cabinet Review Performance Analysis increasing adult participation in sport and recreation September and October saw 20,000 more visits vs example initiatives: Health watch scheme being promoted at BDC in Jan 13 “No Strings” badminton launched Jan 13 “Open Air Active” launched 1 st April 13 group ex timetables drawn up for post-redevelopment Rewards card launched, with 857 issued in first 12 months new timetables and price lists launched in January

Oxford City CouncilBraintree District Council – Cabinet Presentation Cabinet Review Performance increasing participation by children and young people in high quality sport September and October saw 22,000 more visits vs example initiatives: Inspired Sports Festival 3 rd August 2013 holiday activity programmes / parish outreach activity camps Street Golf taster sessions and planned course teen gym sessions throughout the district junior classes (junior spin, junior yoga, cheerleading, street dance) concession prices on the 3G pitch for use swim school improvement gym use and lunchtime classes for Ramsey academy students

Oxford City CouncilBraintree District Council – Cabinet Presentation Cabinet Review Performance developing participation in sport and recreation by older people (aged 60+) September and October saw 4,000 more visits vs example initiatives: Rewards Card launched at all centres Young at Heart sessions Braintree LC and Halstead LC Local, regional and national bowls events at Braintree Leisure Centre.

Oxford City CouncilBraintree District Council – Cabinet Presentation Cabinet Review Performance developing participation and providing opportunities for people with disabilities September and October saw 1,500 more visits vs example initiatives: Rewards Card launched at all centres disability schools using pools at Halstead and Bramston weekly adult Soccability session run by Healthy for Life Football at BSG and junior festival planned walking football & activity session for Adult Learning Centre remedial and disability swim at Halstead Leisure Centre IFI gym at Halstead popular weekly mobility session at Braintree Swim Centre

Fusion Facility Developments Update

Oxford City CouncilBraintree District Council – Cabinet Presentation Cabinet Review Facility Developments Update Braintree Leisure Centre opened on time and on budget immediate increase in membership and casual use group exercise programme has doubled in size Halstead Leisure Centre works have begun and are on schedule increase in group exercise and gym participation expected

Oxford City CouncilBraintree District Council – Cabinet Presentation Cabinet Review Facility Developments Update Braintree Swimming and Fitness Centre works begin in 2014 Realm working in partnership increase in group exercise and gym participation expected increased customer satisfaction in key areas Witham Leisure Centre marketing strategy in place steering group set up in partnership with BDC

Oxford City CouncilBraintree District Council – Cabinet Presentation Braintree - PR

2013/ 2014 Annual Service Plan Update

Oxford City CouncilBraintree District Council – Cabinet Presentation Fusion Annual Service Plan Update Contract Year Two /14 continued financial growth further increases in participation Focus on all target groups continuous improvement of customer relations compliant health and safety processes Further improvements to facility management ensure high standards of cleaning, repair and maintenance reduce carbon emissions and general refuse, increase recycling staff development Fusion academy and management development programme assist BDC with volunteering objectives marketing deliver ongoing proactive and positive approach to PR

Questions?

Fusion Members Leisure Board Presentation Braintree District Council 1 st September 2012 to 31 st August th November 2013