>> Debriefing Recommendations and roadmap EU Twinning Project Component E.2 27 June 2013

>> Mandatory results  Drafting of an ICBS dissemination and communication strategy document E1 (May 2013); E2 (June 2013); E5 (August 2014)  Establishment of mechanisms for continuous monitoring of user satisfaction with the website E3/E4 (February 2014)  Establishment of a plan for redesigning of the website, including an improved search function E2 (June 2013)  Establishment of rules for updating of the website, including linkage of the data warehouse to the website E6 (May 2014) 2

>> Lessons from Danish Tender I  Company choose to help us choose  We didn’t tender  Had to fit overall IT Strategy of Statistics Denmark  Microsoft – IIS  dot.Net  Oracle as database platform – MS-SQL  In-house hosting - Security  Goal: Continuous development in-house  Ad –hoc support  Experience with Governmental institutions  => “NOT CMS” – Integration platform  Technological debt at CBS?  Need to replace <> Nice to replace 3

>> Lessons from Danish Tender (II)  Support of work flows / Creation of content  Editing rights – Technical or organizational limits  See it –don’t believe it  Will you adopt the organization to the system or the system to the organization?  => Political decision before you tender  => Vision for future co-operation dissemination – subject matter (rules/responsibilities)? 4

>> Lessons from Danish Tender (III)  Language  One to One or?  Precision / performance in publishing  What’s required - > database / fixed structure  Content delivery?  Choice of search engine  External – Security  Supporting metadata  Accessibility considerations  Level of ambition – national legislation? -Requirements – test?  WAI support – We love PDF 5

>> Ideas and tasks for coming missions (E.3 + E.4: Feb. 2014)) 20 October 2013 deadline – deliverances to DST:  Code of practice compared with CBS practices and policies – matrix  Matrix of user groups and current available products  Matrix of user groups and functionality of new web sites  Identification of major focus areas that should go into the strategy  Draft strategy  Short term goals  Medium term goals  Organogram on the web project – description of process concerning decision making in the website renewal project (description of the process regarding decisions similar to the slide we presented on subject areas – would be helpful)  Overview of issues from tender documents that CBS would like to get Statistics Denmark’s opinion on 6

>> Ideas and tasks for coming missions (E.3 + E.4: Feb. 2014) Deliverances to DST (cont.):  Draft of subject areas to be used on the redesigned website  Draft of paper describing how updating of new website will be organized – Roles / Responsibilities / Approval procedures - => Workflows (Organization of workflows are a dimensioning requirement to the technical platform and therefore relevant to the tender document ) Before 1 February 2014  Status / description of the user satisfaction surveys conducted as part of the website redesign process  Table / lists of typical questions asked by users of current web site  Define typical tasks that tourist (occasional) users undertakes on the CBS site – The tasks should be based on knowledge of what users commonly asks about  Share usability and user satisfaction surveys with us – how have they been followed up?  Web analytics - what is available? 7