People Karin Huber Senior Partner Martin Neureiter President Christian Katholnigg Managing Director

Founding member of the company University degree in economics Consulting clients in the field of CSR and management systems for more than a decade Expert and auditor i.e. for EMAS, ISO and 50001, OHSAS 18000, SA 8000 Designated expert to the Austrian Standards Institute for the development of CSR and SR Standards, i.e. ONR Lectures CSR at the University of Applied Sciences Vienna, Austria. Christian Katholnigg Managing Director

Places Our branch offices and partners in 40 countries worldwide provide full-service sustainability consultancy

Clients The National Bank of Abu Dhabi

Why do companies engage in CSR ?

7 The Simpsons Discover Dark Side of Corporate Supply Chain | Business Ethics 7

CSR is “…the responsibility of enterprises for their impacts on society…..” To fully meet their corporate social responsibility, enterprises should have in place a process to integrate social, environmental, ethical, human rights and consumer concerns into their business operations and core strategy in close collaboration with their stakeholders, with the aim of: – maximising the creation of shared value for their owners/shareholders and for their other stakeholders and society at large; – identifying, preventing and mitigating their possible adverse impacts

Reporting on Sustainability Transparency leads to better performance – New EU directive for non-financial disclosure On April 15th, 2014 the European Parliament adopted the Directive on disclosure of non-financial and diversity information by large companies and groups. Member States shall bring into force the laws, regulations and administrative provisions necessary to comply with this Directive by First reports in accordance with these requirements will be issued in Approximately large companies and groups across the EU will be affected by the new directive on non-financial reporting.

Marks & Spencer has launched the Sustainability Management Framework (SMF) Project in Mid-November based on ISO it is the first of its kind worldwide Who is participating in the SMF project? Top 10 clothing M&S suppliers from India, Sri Lanka and Bangladesh What is the Objective of SMF Project ? To enable suppliers to integrate Social and Environmental sustainability into their business strategy To replace 3rd party auditing in the participating factories Empower the participating factories to communicate their of performance to internal and external stakeholders appropriately

Schematic overview of ISO 26000

Strategy development …….

Corporate Responsibility GAP Analysis Overall Performance Score: 0,86 (to 1) 86 % of ISO requirements already fulfilled by the enterprise Organisational Governance (OG) Human Rights (HURI) Labour Practices (LAB) Environment (ENV) Consumer Issues (CON)Fair Operating Practices (FOP) Community Involvement and Development (CID) RTA CSR Strategy

Corporate Sustainability Performance of Organisational Governance The enterprise has the basic pillars of an ethical program, in the form of four documents: Company Mission and Vision Code of Conduct Rules and policies Dubai Government regulations So far no systematic approach to Sustainable Developement goals, the elements are embedded into the culture, the general business strategy or their implementing policies, but that is, so far, not the case in a structured manner. RTA CSR Strategy

CSR is responsible for overall CSR policy – agencies need to develop standards, implement CSR measures and define KPIs Strategic Objective 2.4. Preserve National Identity 5 TypeStrategic InitiativesSCGCASCTSPTARATRALA Concept1.1. xx is a strategical UAE organisation, UAE values promoted Enabler1.2 clear value promotion and commitment – training of all staff including non Emirati staff Performance1.3 Implement Emiratisation program Enabler1.4 top down encouragement of women to apply for management positions Initiative ownerSupporting projectsInput TargetKPI Target Value, End of Year Enact Emiratisation program including school adverts and making the enterprise an attractive employer UAE Nationals in management positions 0244 Empowerment of UAE women Women in leading positions 0244 CSR Strategy17

ISO verification The enterprise will go for the ISO verification to document and show their commitment to adhere to international best practices and standards and to take the lead within Dubai Government in Sustainability and Social Responsibility Verification will be performed close to the already performed gap analysis, the Sustainability strategy development and the role out of the Sustainability action plan. The verification has a value of three years with one midterm update audit to be performed.

Further integrating CSR into education, training and research– ( A renewed EU strategy for Corporate Social Responsibility) The Commission intends to: Provide further financial support for education and training projects on CSR under the EU Lifelong Learning and Youth in Action Programmes, and launch an action in 2012 to raise the awareness of education professionals and enterprises on the importance of cooperation on CSR.

ECQA certified as+csr professional International „driving licence“ for csr professionals Co-developed by CSR Company What is CSR and Sustainability all about? How to make a company / organisation sustainable and fit for the future? How to manage CSR and Sustainability? How to communicate, document and train CSR and Sustainability? Which standards, laws and organisations are important?

Postgraduate Programmes - scientific lead and lecturers Vienna / Austria Mumbai / India -„Academic CSR-Manager“ -MSc „CSR und Ethical Management“

The CSR Company GmbH Höhenstraße 109, A-6020 Innsbruck, Austria Managing Partners: Martin Neureiter Christian Katholnigg © The CSR Company ENG - CHK