You told us…. the staff are helpful and friendly the library is important to you and that it is a valued asset in your community you can always find something to read you value access to technology there are some issues with parking you would like to see café facilities in the branches you like the many programs that libraries offer your ideas on ways to bring more people to the library you like the book clubs some suggestions to improve our catalogue you would like more places to relax and study

4 community information stalls -Belmont Citi shopping centre (26 May, 2015) -Edgeworth Town Square (28 May, 2015) -Edgeworth Library (11 June, 2015) -Belmont Library (15 June, 2015) 46 stories shared 358 website visits 1207 presentation downloads Who participated?

Belmont library

Café More comfy seating U3A programs Important community facilities School holiday programs Local artist workshops and exhibitions More fiction titles Supporting HSC students Coordinate library visit with other errands Book club Read and rhyme story time More puppet shows Catalogue search suggestion – “did you mean?” Bigger DVD and CD collection Advertising bonus or coupons Multi-function spaces to allow for small group discussions Local artist workshops and exhibitions Great children’s sections More book titles Availability of a book in a series More variety in reference section More computer access Longer online sessions Extra parking Secured iPads for everyone to use Literacy programs Gaming area for teenagers 3D printer Yoga with books Author visits and book signings recipe swap hour Creative writing for students and adults movie book club More documentary DVDs Sound system in meeting rooms

Edgeworth library

Parking and traffic issues Relocation to a larger building for our growing community Café Computer access Access to toilet Great book club Children events Author visits More seating for relaxing Good integration of internet and books Internet access book club members to borrow new books first Tourist info centre More guest speakers Holiday activities for older students Writers festival visits great Craft programs Bigger magazine collection More ebooks Technology lessons

Lifelong Learning…. What we heard you say about Learning at the Library Build strong relationships and partnerships with local schools – 3D printing Build strong relationships and partnerships with other learning providers – such as U3A Provide support to HSC students Improve Internet speeds and Wi-Fi connectivity Provide study areas Continue delivery of the BaRK program Provide Homework Help program Improve Reference collection What we are achieving Good relationships with U3A – meeting rooms used at Charlestown, Belmont and Toronto for U3A courses HSC Skills Development Program held at Charlestown Library Upgrades to network and Wi-Fi access across all branches by March 2016 BaRK Program delivered across 4 library sites with therapy dogs and volunteers from the Delta Society Development of E- resources – see esearch/eresources esearch/eresources What we are planning in 15/16 Review of space to include more seating, study and plug in options Tinkercad and 3D printer program available to schools term 4 Expanding Volunteer program to include development and delivery of Homework Help

Collections…. What we heard you say about collections at the library? Increase DVD and CD collections Improve audio book collection Improve browsing of the collection (remove bottom shelves) Improve access to series (ensure all books in a series are available) Increase car magazines Provide open reservation shelves (like at Cardiff) Improve access to e-books Improve catalogue by introducing a “did you mean” function to searching What we are achieving Over 4000 new DVDs and CDs purchased in , with 30,000 available in our collection Processes in place to capture Series and Audio books New car magazine – “Octane” added to Zinio e-mag platform Improved customer access and experience with the library’s e- products, particularly e-mags via easier login and access to products What we are planning in 15/16 Continued provision of new DVDs and CDs Open reservation shelf project across library branches Improved browsing opportunities across library branches – with changes to shelving and displays Continue to improve access to e- resources making it easier to find items and resources Planning for a new Catalogue and Library Management System is underway, which will include search improvements to make it easier for our customers

Programming…. Increase visiting author program Increase targeted children’s programming – puppet shows, primary aged activities, craft activities, early literacy “Paint town Read – reading egg”, gaming (online and in library for teens), work with local mothers groups Fantastic book clubs – particularly at Edgeworth library, movie book clubs Involve local artists in programming opportunities – eg exhibitions, workshops Expand visit to Sydney Writers Festival and other similar events Increase opportunities for craft workshops (adults) Increase programming with 3D printer Provide library of things – eg recipe library, toy library Provide Memoir Writing workshops and groups Provide programming opportunities to seniors Provide volunteering opportunities Promotion of events through local Entertainment Book vouchers What we are achieving Established a regular visiting author program developing a new speaker program with local presenter as MC Tinkercad and 3D printer program available to schools in term 4 Delivery of Seniors Program – see /older-people/activities /older-people/activities Writing Workshops delivered with Hunter Writers Centre across branches Movie Book clubs and Movie Clubs at Swansea and Toronto Launching “Paint the Lake Read” in October with other community services Knitting groups at Wangi, Morisset, Belmont What we are planning in 15/16 Creating opportunities for volunteers to help deliver Homework Help, Library of Things, Book clubs Develop Exhibition Policy for local artists ( in conjunction with Lake Mac Art Gallery) Provide opportunity for library book groups to attend Sydney Writers Festival Investigate promotion of events through local Entertainment Book vouchers What we heard you say about programming at the library?

Facilities…. What we heard you say about library facilities? Facilities – Belmont More comfortable seating, lounges and cushions Meeting Room – provide sound system in room Introduce a café Provide a more multi-function space that is flexible and can adapt to different program delivery, study needs, and changes to the collection More computers Introduce a technology table with tablets – Ipads, Galaxys Access to 3D printer Improve Belmont library car park – add extra parking Consider relocating to where there is increased pedestrian traffic What we are planning in 15/16 Introduction of coffee cart Improved comfortable seating Sound system in meeting room Other suggestions will be incorporated in our planning for future years Facilities – Edgeworth Requires a larger library facility to service northwest of the City Introduce a café Needs public toilet facilities No car parking facilities (have to park at shopping centre or tavern and cross busy intersection to access) Lack of facilities and parking Improved disabled access and parking Improve parking Consider moving to shopping centre Consider meeting room facilities Consider exhibition space for local artists Relocate to better location and facility Provide more space for program delivery – like BaRK program Improve Wi-Fi and computer access What we are planning in 15/16 Introduction of coffee/tea facility Wi-fi and computer access improvements Other suggestions require major budget allocations and will be incorporated in our future plans