Work Orders & Facilities Management RPS GR Training 2014 By: Ricky Boggs
Champions by Design: Building A Winning Team! RPS GR Training 2014
Topics of Discussion The Role and Scope of Facilities Management at UGA Working with YOUR Building Service and Maintenance Staff Reporting Facility Damages The Housing Work Order System YOUR Responsibility for Addressing Basic Facility Issues After Hours Maintenance Response System RPS GR Training 2014
Facilities Management at UGA University Housing FMD- Facilities Management Division Outside Contractors RPS GR Training 2014
University Housing Facilities Management.1 Director of Facilities Director of Facilities Tom Battenhouse Phone: Fax: Office Location: Russell Hall Assistant Director of Capital Projects and Code Compliance Assistant Director of Capital Projects and Code Compliance Matthew Deason Phone: Fax: Office Location: Family and Graduate Housing Office RPS GR Training 2014
University Housing Facilities Management.2 Assistant Director of Facilities Maintenance Assistant Director of Facilities Maintenance Ken Goyen Phone: Fax: Office Location: Family and Graduate Housing Office Assistant Director for Building Services Assistant Director for Building Services Steve Marcotte Phone: Fax: Office Location: Russell Hall RPS GR Training 2014
YOUR Building Service & Maintenance Staff Maintenance Supervisors: Brumby, Russell, & Creswell- Tim Carithers Hill community, Myers community, Reed community (minus 1516)- Steve Smith ECV and Sammy Cofer FGH & HSC- Jamie Wilkes Work control, Key shop, Second shift STW & Warehouse- Billy Galt RPS GR Training 2014
YOUR Building Service & Maintenance Staff Building Service Supervisors: Brumby- LaToya Bradford Brown & Creswell- James Anderson ECV & Amelia Longnecker Hill- Mary Sutton Myers- Donnie Brooks Reed & Greek Park- Veronica Monroy Russell- Sue Coleman RPS GR Training 2014
Reporting Facility Damages Notice or become aware of issue Put eyes on issue Put in work order or call out staff to assist Follow up! RPS GR Training 2014
Housing Work Order System System is AiM and is located at Anyone can have a desk top app- send request to Josh at Queries can be customized to fit your needs. Customer service entry- equest/ (preferred) Phone (urgent matters) Radio- channel B with call sign “work order 1” RPS GR Training 2014
Addressing Basic Facility Issues.1 Building Services Responsibilities General Area Cleaning Hallways Bathrooms Suite Bathrooms Studies/Lounges Laundries Student Kitchens Trash Removal Student Room Furniture Pest Control – Liaison with vendor RPS GR Training 2014
Addressing Basic Facility Issues.2 Training with Building Services Tour of building(s) Equipment review and/or training Regular meetings & communication Furnishings Furniture Purchasing Selection Financial Floor Coverings After Hours When to call Who to call What to do until assistance arrives RPS GR Training 2014
After Hours Maintenance Response System Residence Halls: a. Second Shift STW- Monday-Friday till 10PM (radio call sign is “second shift” or ) b. On-Call STW after 10pm, weekends, and holidays FGH & HSC: On-call STW after 4:30pm Monday-Friday, weekends, and holidays FMD on-call through UGAPD at RPS GR Training 2014
Helpful Quick Links: -Submit a work order staff contact -Facilities policies FMD Website Phone: Fax: Office Location: Rooker Hall Ricky Boggs East Campus Village East Campus Village Family and Graduate Housing Area Coordinator This presentation was presented to you by… RPS GR Training 2014