Compliance for IBM Connections Cinthia Shields Director, Business Development-IBM Partner Manager

About Actiance  Enable the New Internet – Enterprise Collaboration, Unified Communications, Social Networks  Global operations – USA, EMEA, India, Asia/Pacific  Market Leader – 9 of the top 10 US banks – Top 5 Canadian banks – 3 of the top 5 energy companies  Compliance for Connections – Will be available on PPA!!

Risks of Using Social Collaboration Data Leakage Personal Information Intellectual Property Credit Card, SSN Client Records Compliance & eDiscovery SEC, FINRA HIPAA, FISMA SOX, PCI, FSA FRCP- eDiscovery FERC, NERC User Behavior Employee Productivity Bandwidth Explosion Every employee is the face of business

Actiance Compliance for Connections Functionality Content Logging Capture content posted by Connections users Content types –Conversational Data – Blogs, Forums, Wikis –Non-Conversational Data – Activities, Communities, Profiles, Bookmarks –Files eDiscovery Reviewer UI will show content in context of other related items Export to eDiscovery or ECM Platform: each piece of archived individually and include tags to link related items

Actiance Compliance for Connections Functionality Content Inspection Prevent data leaks and abusive language –Use lexicons defined to filter content based on keywords, phrases, and regular expressions –Can be enabled for text content in files Send alerts based on content detected Content rules can be targeted to specific groups Granular Policy Control Define policies at a global, group or user level to map to compliance or corporate governance standards Feature Access Mgmt –Control who has access to create various types of content (for example, users posting to blogs but not wikis)

Key Competitive Differentiators Product Differentiators The Actiance Compliance Solution is Purpose Built for Connections Direct API Level Integration Connector to process real-time events using synchronous events generated by Connections All policy & logging configured in a central Vantage installation Roadmap alignment Partnership Differentiators IBM can sell a complete solution--Customers can buy via Passport Leverage existing Discounts and ELAs IBM and Actiance have been partners for 5+ years Executive Level alignment Confidential and Proprietary © 2011, Actiance, Inc. All rights reserved. 5

Blog Commentary, Control & Updates

Blog entry with comments

Drilling down for context…why did Cinthia say what she did?

Logging the Employee’s comment and context detail

Original Formatting captured and logged Logging Connections Content & Formatting

Confidential and Proprietary © 2011, Actiance, Inc. All rights reserved. 11 Blog entry with images and links

Confidential and Proprietary © 2011, Actiance, Inc. All rights reserved. 12 Employee blog entry logged and captured in Actiance Vantage with original formatting (Images, colors etc)

Employee activity captured and mapped to Employee ID User Activity in Connections

All IBM Connection user activities captured, time stamped

Enforcing Corporate Communication Policies Detecting inappropriate content

Lexicon keyword match

Searching under specific content category

Search results showing lexicon matches =“guarantee”

Interaction details with lexicon match highlighted

Drill down to show context

Blog entries in chronological order

Context detail Original post and comments Updated post and Sarah’s comment

Questions?