SurgiCenter of Baltimore Jeffery Johnson Systems Information Specialist-Coordinator

Agenda History & Background Critical Business Issues Solution Selection Implementation / Training Process Results Future Plans Lessons Learns / Best Practice Q&A

History & Background

History Owing Mills, MD LLP Founded 1989 Certifications: –Medicare –AAAHC 7,000 procedures/year 103 Physicians + 35 Employees

Specialties Anesthesiology Colon Rectal General Surgery Gynecology Neurosurgery Ophtalmology Orthopaedic Surgery Otolaryngology Pathology Pain Management Podiatry Plastic Surgery Radiology Thoracic & Vascular Urology Vascular Surgery

Critical Business Issues

Record Integrity Security and confidentially Misfiling Work load...

Critical Business Issue- Unforeseen Growth

Critical Business Issues Expenses: –FTEs –Storage Costs Compliance

Evaluation Process

Evaluation Previous Software 2 Month Evaluation/ 2-man Team 3 Products Why Laserfiche? –Ease Of Use –Image Quality –Speed –Audit Trail

Implementation

Phase 1: –Team:VAR + 4 staff –Time: 1 month and 3 years of records –Training: 50 employees –IT Phase 2: –Time: 9 months for 4 years of back-scan

Departments using Laserfiche 2 Scanning Locations: –Scheduling & Medical Records –Nursing –Anesthesia –Billing & Collections –HR

Configuration 5 Full/ 25 Read Only Quick Fields Bar Code Snapshot Audit Trail Templates: –Medical Records –Billing –Release of Information

Sample Templates

Sample Folder Structure

Results

Compliance Staffing Efficiencies Accessibility Record Integrity Reduced Expenses Improved Revenue Cycle Peace of Mind

Unexpected Benefits Improved Relations! Transcriptions Departments Merged Credentialing Release of Information Reporting Fen-Phen Study

Future

Future Plans Additional Departments: –Human Resources –More Credentialling –Procurement

Lessons Learned/ Best Practice

Policies & Procedures Security Configuration Reporting

Questions

Thank You For Attending