Page 1 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Blended e-Learning … a better way to train!

Page 2 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation eLearning that works!  Global Quality  Customer Wants  Blended eLearning Solutions  Demonstration  Implementation Considerations  Portal Administration

Page 3 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Global Quality  Powerful management tool kit  Wide ranging application – call centers, financial institutions, hotels, hospitals and manufacturing  Language of business throughout Supply Chain  Standard of measure for world-class quality Six Sigma et al: Lean, SPC, Supply Chain

Page 4 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Customer Wants  Less disruption to daily work  Lower total cost  Get everyone up to speed quickly  Assess understanding along the way  Assure proficiency and ability to apply concepts  Build toward self-sufficiency  Faster, cheaper AND better! Increased Training Productivity

Page 5 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Blended eLearning Blended eLearning, done well, is better for the basics AND better for class!

Page 6 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation  High quality interactive video can now be delivered online … don’t settle for ‘e- reading’, ‘e-powerpoint’  Instructional design cannot be compromised!  Asset libraries are blended in for multiple audiences (e.g. awareness, team member, green belt, black belt, champion, executive)  Content often customized to align with existing materials and corporate identity Blended eLearning Technology Enabled Trends

Page 7 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Portal Entry

Page 8 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Portal Login

Page 9 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Six Sigma Menu

Page 10 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Pre & Post Tests

Page 11 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Engaging Learning

Page 12 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Compelling Graphics

Page 13 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Self-Assess

Page 14 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation SPC Menu

Page 15 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Map Feature

Page 16 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Implementation  Public Continuing Education Class  Contract Class with learning lab  Independent/Team Application  For-Credit Class  Individual Organizations and their Supply Chain Options for blending in e-Learning

Page 17 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Contract Class #1 DateWork to be completed Day 1 AMClass: Registration, course requirements, Six Sigma Introduction and Discussion of Methodology: Day 1 P.M.Lab: Six Sigma Introduction, Understanding Data and Calculating Process Based Costs independently. Turn in your description of your Project Selection Day 2 A.MClass: Discuss Project Selection, Define Phase and project criteria for Green Belt Certification. Day 2 P.M.Lab: Understanding Processes, Validating the Measurement System, Turning Data into Knowledge & Process Capability Day 3 A.M.Class: Discuss Measure and Analysis Phases along with Class Simulation Exercise Day 3 P.M.Lab: Maximizing ROI, Sustaining ROI, and Extending ROI Day 4 A.M.Class: Discuss Improve, Control and Leverage Phases along with the Class Simulation Exercise project plan Day 4 P.M.Certification Exam and all project plans due to instructor Completion Certificate Successful completion of Project or participation on a Six Sigma Team

Page 18 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Contract Class #2 DateWork to be completed Day 1 P.M.Class: Registration, course requirements, Six Sigma Introduction and Discussion of Methodology: Day 2 A.MLab: Six Sigma Introduction, Understanding Data and Calculating Process Based Costs independently. Turn in your description of your Project Selection Day 2 P.M.Class: Discuss Project Selection, Define Hhase and project criteria for Green Belt Certification. Day 3 A.M.Lab: Understanding Processes, Validating the Measurement System, Turning Data into Knowledge & Process Capability Day 3 P.M.Class: Discuss Measure and Analysis Phases along with Class Simulation Exercise Day 4 A.M.Lab: Maximizing ROI, Sustaining ROI, and Extending ROI Day 4 P.M.Class: Discuss Improve, Control and Leverage Phases along with the Class Simulation Exercise project plan Day 5 A.M.Certification Exam and all project plans due to instructor Completion Certificate Successful completion of Project or participation on a Six Sigma Team

Page 19 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Team Application

Page 20 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Portal Reporting

Page 21 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Summary  Are effective, engaging, enjoyable, practical, measurable and just-in-time  Extend reach and have a wide range of applications  Compress training time substantially  Reduce training costs and increase training ROI  Get everyone bought-in, aligned, and prepared for class, with basic competencies already understood  Focus energy on doing successful projects  Drive six sigma/quality deployments farther, faster Our Blended eLearning Solutions

Page 22 Colin J Sansome MBA FIQA MICM RSC Copyright © 2003 BQI CONSULTING Ltd e-Learning presentation Thank you! Copyright 2003 by The Quality Group Inc.& BQI Consulting All rights reserved.