Using Graduate Students and Educational Partnerships to Drive Practice Improvement Join the conversation on Twitter: #CPI14.

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Presentation transcript:

Using Graduate Students and Educational Partnerships to Drive Practice Improvement Join the conversation on Twitter: #CPI14

USING GRADUATE STUDENTS AND EDUCATIONAL PARTNERSHIPS TO DRIVE PRACTICE IMPROVEMENT Bradley Cole, MBA, CMPE Blain Alfonso, MHA Join the conversation on Twitter: #CPI14

Background Need Established – State funding cuts – Government regulation – Department QI focus Opportunity Presented – Call from MHA program director Partnership Formed – Met needs of department and MHA program Join the conversation on Twitter: #CPI14

MHA Program Structure 2 Year Program 1 Summer Semester Evening Classes Students Contracted through USC Tuition Reduction for Out of State Students – With paid GA Most student have a GA Required to do 1 semester residency Join the conversation on Twitter: #CPI14

The Students Jon Hand9/1/09 – 12/15/09 Ashley Vertuno9/1/10 – 5/5/12 Blain Alfonso8/16/12 – 5/15/14 Jordan Jones8/16/12 – 12/15/13 Dani Anderson6/1/14 – 5/15/16 Join the conversation on Twitter: #CPI14

Jon Hand, MHA Practice statistics Financial analysis Nursing roles / staffing Sept 2009Dec 2009 Join the conversation on Twitter: #CPI14

Ashley Vertuno, MHA Research Crystal Reports Training Data collection/reporting Financial reporting QI Dashboard development Patient-Centered Medical Home Join the conversation on Twitter: #CPI14

Jordan Jones, MHA Physician Quality Reporting System SAS programing Meaningful Use attestation Interim Finance Manager Patient Centered Medical Home Recognition EHR onboarding/workflows Data collection/reporting

Blain Alfonso, MHA Meaningful Use attestation Patient Centered Medical Home Recognition EHR Enhancement requests Referral research EHR workflows Data collection/reporting Interim Data Analyst

Dani Anderson, MHA Candidate Meaningful Use 3 rd Next Available Contracts Patient Advisory Council Quality Team EHR Data Reporting Join the conversation on Twitter: #CPI14

Practice Improvement Achievements Meaningful Use PCMH Physician Panel Management QI Dashboards Internal Transitions (business office, reporting) Contract (MSA) Tracking Database Reporting Infrastructure Join the conversation on Twitter: #CPI14

Present Status 13 graduate students since students hired into leadership roles within department Students are seen as team members and essential members of the practice HSPM 776 Physician Practice Management now a required course – Class size from 13 to 25 Join the conversation on Twitter: #CPI14

The Future…. Development of AIT/Fellowship Succession Planning Job shadowing with prospective MHA students Development of Practice Management Track within MHA Program, emphasis on quality improvement Blended classroom with MHA, PharmD, MD – Joint projects? Join the conversation on Twitter: #CPI14

Planned Improvement Projects Care Management Service Delivery PCMH EHR/PM Reporting CG-CAHPS Rollout Mystery Shopper / QA Activities Join the conversation on Twitter: #CPI14

QUESTIONS? Join the conversation on Twitter: #CPI14 Please evaluate this session at: stfm.org/sessionevaluation