COMMUNITY CARE INFORMATION SOLUTION

BACKGROUND & CONTEXT

Policy Drivers Setting the Direction Social Services and Well-being (Wales) Bill Community Nursing Strategy Fulfilled Lives, Supportive Communities Delivering Local Health Care Together for Health Mental Health Measure Together for Mental Health The Strategy for Older people in Wales A framework for delivering Integrated Health & Social Care Integrated Assessment, Planning and Review Arrangements for Older People

Background & Context Informatics Programme Board  Look at Community Health Support care closer to home and integrated services Make things better for patients Make things easier for community staff Technical and cost efficiencies All Wales Social Care work around single specification and info sharing Social Care systems due for re-procurement (WSC) ‘Once in a lifetime opportunity’ Community Informatics Programme Board Mandate to take forward – set up end 2011 Social care invited onto board Decision for WSC and NWIS to jointly procure Community Care Information Solution (December 2012)

Community Care Information Solution Single Solution for Social Care and Community Health Social Care- Adults, Children and Finance Mental Health Therapies Community Nursing Once for Wales contract Led by Bridgend County Borough Council For All Local Authorities/LHBs

Social Care Systems in Wales Isle of Anglesey DRAIG Gwynedd DRAIG Conwy PARIS Denbighshire PARIS Flintshire PARIS Wrexham DRAIG Powys DRAIG Ceredigion DRAIG Pembrokeshire OLM Carmarthenshire OLM Swansea PARIS Neath Port Talbot LOCAL Bridgend DRAIG The Vale of Glamorgan SWIFT Cardiff OLM Rhondda Cynon Taf SWIFT Merthyr Tydfil SWIFT Caerphilly SWIFT Blaenau Gwent DRAIG Torfaen DRAIG Monmouthshire SWIFT Newport SWIFT

Social Care Systems in Wales

‘Community’ Health Systems in Wales ABMu PIMS+ Paris Myrddin Aneurin Bevan E-Pex (Mental Health) Clinical Work Station / WCP Myrddin PAS CRT Portal (Frailty) Adastra Betsi CadwaladrMyrddin Therapy Manager Cardiff and Vale Paris Cwm TafFACE SWIFT CIS Myrddin Adastra Comcare Hywel Dda FACE Myrddin Powys Myrddin

Community Care Information Solution ?

AIMS

Person centric approach Integrated across health and social care Releasing time to care Efficiency Effectiveness Supports new service models Enabling citizen access and promoting independence Linked to other systems Supports mobile working Outcome Focussed

Scope

Social Services: Adults services Children & Families Financial Services Mental Health Community and In-patient Adult & Older Adult MH CAMHS Learning Disabilities Substance Misuse Integrated Teams across Health & Social Care Community Health: District Nursing Continuing Health Care Teams Specialist Nurses Health Visiting School Nursing Community Paediatric teams Therapies: Community / Outpatient In-patient

Scope Referrals Assessments Care Planning and Pathways Case and Contact Management Alerts and Notifications Diaries/Scheduling Discharges Documentation/Forms Access to functionality on Mobile Devices User authentication Access control Reporting Audit

Current Governance and Assurance Functional Technical/Operational Governance

Benefits

Benefits Roadmap

Benefits B001:Interfacing costs decreased B002:Duplication of processes & record keeping systems decreased B003:Control of access to sensitive data increased B004:Community Staff safety increased B005:Support for integrated and shared assessments created

Benefits B006:Ability to manage resources against demand increased B007:Incidence of missed appointments and wasted visits decreased B008:Abilty to reduce unnecessary hospital admission and expedite discharge increased B009:Support for effective information sharing and MDT working increased B010:Valued patient/client experience increased

STAKEHOLDER ENGAGEMENT

Stakeholder Engagement Partnerships ABMu Partnership Information Group BCU Community Services Partnership Forum Cwm Taf Mental Health & Social Care IT Group Gwent Public Sector (ICT) Collaboration forum Hywel Dda & Carmarthenshire Leadership Group Society of Information Technology Management(SOCITM) Social Care All Wales Social Care Single Specification Board(AWSCSSSB) Associate Directors of Social Services(CYMRU)Executive Bridgend Locality/Wellbeing Directorate Management Team South East Wales Consortium Board(SWIFT) Social Care Leadership Group Welsh Government

Stakeholder Engagement Health All Wales District Nursing Advisory Forum All Wales E-Health Forum All Wales Health Visitors and School Nursing Forum All Wales Mental Health Act Administrators Forum All Wales Occupational Therapy Advisory Forum All Wales Senior Nurse Mental Health Advisory Group ABMu Learning Disabilities Directorate ABMu Mental Health Directorate ABHB CRT Manager ABHB District Nurses ABHB Family & Therapies Division ABHB Mental Health Act and Clinical Audit Manager ABHB Mental Health Directorate Associate Medical Directors BCU Senior Managers CYNGOR Directors of Finance Directors of Nursing Directors of Planning Directors of Therapies

Stakeholder Engagement Health Hywel Dda Assistant Director of Mental Health & LD with MH information lead Hywel Dda Mental Health and LD senior manager meeting National Orthotics and Podiatry Advisory Group Public Health Wales Nursing Senedd Public Health Wales Service Improvement Royal College of Nursing United Kingdom Home Countries E-Health Forum Wales Ambulance Services Trust Welsh Dietetic Advisory Group Welsh Physiotherapy Board Welsh Optometric Committee Welsh Therapy Advisory Committee

PROCUREMENT PROGRESS

Progress Update OJEU notice and PQQ issuedMarch 2013  Statement of Requirements issued for review WSC Clinical Reference Group (CRG) LHB Technical & Information Leads May - June 2013  Community Stakeholder Board sign-off Assurance Process 30th August 2013  Finalise functional/technical specificationSeptember 2013  ITPD issued20th September 2013  Supplier Briefing1st October 2013  Stakeholder Awareness Sessions9th & 11th October 2013  ITPD Evaluation27th-31st January 2014 

Procurement Process

Procurement Progress ITPD Evaluation report Evaluation results/comments Functional/Technical Operational Governance Short List Three Suppliers February 2014ITPD Evaluation Report  Approval of Short List  Dialogue Preparation  Contract schedules Additional supporting information

Procurement Progress Supplier Briefing Session: Outline Dialogue Process Timescales Expectations Q&A Dialogue Training: Led by Commercial Advisor Guidance & Expectations for Dialogue March 2014Supplier Briefing Session  Dialogue Training  Issue Dialogue Documentation  Dialogue Teams Agreed 

Procurement Progress Demos: 3 days; 3 Suppliers Scripted Demos; based on functional requirements 36 sites joined Over 100 attendees Dialogue: Functional Dialogue 2 days with each Supplier Issues from ITPD & Demos April 2014Supplier Demos Start of Dialogue

Dialogue Structure

Next Steps May 2014Technical Operational Governance Dialogue Round 1 Commercial Legal Financial Dialogue Round 1 Revised Functional Responses from Suppliers June 2014Functional Dialogue Round 2 July 2014Technical Operational Governance Dialogue Round 2 Commercial Legal Financial Dialogue Round 2 - Combined meetings August 2014Revise and Finalise Contract Documentation Trial Invitation to Submit Final Tenders September 2014Site Visits – to be confirmed Invitation to Submit Final Tenders - Suppliers prepare and submit final bids Demonstration Scripts Issued October 2014Scored Demonstrations Final Evaluation November 2014Evaluation Report Procurement Board Approve Selection Decision December 2014Contract award

Other activities Engagement Plan Joint Approach Branding Toolkit Benefits Management Community Information Model “The sum total of agreed fields that need to be shared between teams in order to provide safe shared care”

Please contact: David HopkinsKarla Scott Community Clinical Engagement LeadPrincipal Project Manager Tel: Tel: Stephen Davies Social Care and Health ICT Programme Manager Tel: