 Panel: ◦ Jeanne Linda, CASC ◦ Jeannette Massari ◦ Shawndra Simpson, RN, CASC

Jeannette Massari

Pre-Admissions Streamlined The simple, patient-friendly, cost effective way

Traditional Pre-op Process Today, you make phone calls, pull files, conduct pre-op interviews, get patients to sign off on documentation and get appropriate information to your staff. It’s a very time consuming, manual and costly process:  Phone screens are usually attempted during the day when patients are busiest  Patients may not have access to their medications and other resources  Multiple phone calls may be required  Entire process repeated for each procedure

One There are web-based medical information system that streamlines the pre-admissions process and improves the flow of vital information between patients, facilities and doctors’ offices. The result? A modern, more user-friendly, pre-admissions process that improves patient satisfaction, decreases costs, and improves the quality of care.

How it Works: Patient 1. Patient is instructed to visit the facility’s website and register online 2. Patient is guided through an easy to use online questionnaire that collects all of their relevant demographic, insurance and health information 3. Patient automatically receives pre-op instructions and directions online 4. When a patient is done, the information is securely stored and is immediately available to the facility

How it Works: Medical Facility 1. An easy-to-use portal allows staff to select patients by name or date of surgery 2. Rather than having to enter a patient’s entire medical history, staff simply verify the information each patient has submitted with the patient 3. Verified information is then available to admissions, nursing, anesthesia and surgeon’s office 4. Screening tools help to identify high-risk patients, standardize pre-op testing and enable patient care guidelines

Benefits of Web-based Medical Information For Your Patients  Enter data when it is convenient – start and stop when you like  No need to repeat information to multiple staff members  Reminder phone calls, s, and text messages with instructions  Patient education and pre-op forms delivered automatically  Complete medication and medical terminology dictionaries  Over 94% of patients prefer to enter data online  Patients over 60 go online, 80% US adults daily*  Simply edit data to reuse  Supports multiple languages

Financial Impact  Staff hours per case are reduced significantly leading to an immediate ROI  Case delays and cancellations are minimized  Streamlined registration process encourages patient and surgeon loyalty maximizing case volume at your facility

Shawndra Simpson, RN, CASC

11 11 Confidential and Proprietary | An ASC Clinical Workflow Solution (CWS)  Improves Communication in and out of the center  Optimizes Safety and Quality of Care  Improves Staffing Management and Productivity  Provides real time Efficiency and Quality Reports  Results in a Lower Cost, Smoother Running Facility

12 12 Confidential and Proprietary | Improved Communication  Patient Tracking  Smart phone calendar syncs  Digital Whiteboards  Anywhere access  Everyone on the same page, all the time

13 13 Confidential and Proprietary | Optimized Safety  Wrong Site Surgery ~ 7 times per day in the US  Human error will happen – technology can help mitigate  Registration Process – alerts to incorrectly scheduled procedures  CMS mandated Checklists  Alerts / Flashing screens

14 14 Confidential and Proprietary | Stress-free Staff Management  Match your staff assignments to the computer- generated predicted patient flow patterns  Send staff their assignments by and SMS  No need to call everyone individually  Get accurate Patient to staff ratios

15 15 Confidential and Proprietary | Reporting tools  Real Time Reports  Quality of care data and analytics  Efficiency data and analytics  CMS mandated reports

16 16 Confidential and Proprietary | Improved Efficiency, Lower Costs  Better Efficiency  Improved Quality of Care  Decrease manual data entry  Accurate staff productivity  Results in… A Lower Cost, Smoother Running ASC

Jeanne Linda, CASC

….. Regulatory standards require constant management and updating of policies and procedures, monitoring of sterilization and temperature records, exit lighting test results, credential document tracking, emergency drills, employee training records, so on and so forth…..

Programs For Compliance Tracking  No more binders or clipboards ◦ Policies and Procedures ◦ Credentialing Data ◦ Employee Records – OSHA Compliance – Education tracking ◦ Engineering Controls  Documents stored in electronic format ◦ Web-based / Stored on a Cloud  Protected and backed up ◦ Know where you stand in meeting regulatory compliance obligations ◦ You decide who has access and access to what  Management/Employees  Surveyors

 Work-flow is mapped ◦ Tasks are assigned and tracked  Color-coded alerts ◦ Access to your facility’s policies, documents and the status of all assignments onsite or remotely  Identify missing items ◦ Use of charts and graphs ◦ Use of Messaging / s for communication and follow-up ◦ Retrieval of deleted documents

 Standards and Regulations are available within the program ◦ Search engine capabilities to find documents, files and folders ◦ Mock Survey capability built-in with overall monitoring  Simplify and automate compliance-related tasks  Fits both free-standing and corporate models  The program provides regional managers and / or administrators with an organized and cost-efficient control of their compliance documents and tasks without the element of “surprise.”

Control and dashboard monitoring for regulatory compliance using electronic cloud-based programs