Jan Morgan – City & Guilds Business Manager SOLUTION OVERVIEW

Company overview  UK’s leading e-portfolio provider  Delivering any vocational qualification, at any level, by any Awarding Body  400 customers in UK and abroad (50% PTP, 25% College, 25% Public sector)  14,000 Learner enrolments last year  Offices in London and Glasgow  Designed to deliver QCF Qualifications  Accredited with all major Awarding Bodies

How does it work? Thanks to Learning Assistant, vocational qualifications can now be delivered anytime and anywhere.

What makes LA special?  Easier – Intuitive and easy to use, requires minimal training. Clients adopt the system quickly and with reduced disruption and cost to their business  Smarter – Clients manage their own users, courses, tasks, reports and funding processes, controlling every aspect of delivery from a single location  Supported – Learning Assistant is not just a software product. We have more staff dedicated to customer support than any other area of the business

Customer Support Solutions  E-portfolio Specialists – our e-portfolio implementation team will help you manage the changes  Helpline – our friendly, non-technical support team are available during business hours  System help – interactive, contextual help built into the e-portfolio for each user type  Online – LA Portal allows all users to access collaborative knowledge forums and case studies  Face-to-face – Every first purchase of Learning Assistant has training on your premises

Benefits of using LA  Learner motivation - Learners complete 40% faster compared with paper-based portfolios  Increased productivity – Assessors can better manage their workload to deal with more Learners  Quality control – Centres can set their own tasks and processes to ensure organisation-wide compliance  Reduced costs – No more wasted journeys and no paper portfolios to manage, transport or store  Course flexibility - Can manage all types of competence based training, including all QCF courses and is especially “geared for apprenticeships”

Key Feature: QCF Engine

Key Feature: Tasks

Key Feature: Reporting

Key Feature: Sampling

Product Roadmap  Offline LA – will allow use of LA in environments where an internet connection is not available, while automatically synchronising with LA at a later time  iPhone App - a simple way for Assessors to record a face-to-face assessment in the work environment and upload directly into LA  Process Wizard – allows a centre to map their existing workflow and processes onto LA  E-Assessment – delivered via integration with City & Guilds assessment tools to provide a wider solution

Learning Assistant is part of the City & Guilds Group