Newell Rubbermaid 1 Brands That Matter We are a global marketer of consumer and commercial products that touch the lives of people where they work, live.

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Presentation transcript:

Newell Rubbermaid 1 Brands That Matter We are a global marketer of consumer and commercial products that touch the lives of people where they work, live and play. Worldwide Employees 19,500 Headquarters Atlanta, GA 2014 Sales $6B

AGENDA 2 Industry Insight Identifying the Opportunity Who Should you Talk to Understanding Customer Needs Solutions and Positioning How to Engage Us

Think green: The idea of “green” is trending toward becoming code for luxury standards and our socially conscious consumer is demanding “green” Staying ahead of the game versus minimizing the short-term costs can not only lead to a more desirable product but could set your product apart from the competition. Show me the money: The majority of spend should always be placed on guest-facing items. The guest’s first impression starts with a visual, followed by each element of service that a guest looks for. Cutting costs that affect the guest experience only cheats the guest out of that unique experience—your differentiator—that you’ve worked so hard to create. Think green: The idea of “green” is trending toward becoming code for luxury standards and our socially conscious consumer is demanding “green” Staying ahead of the game versus minimizing the short-term costs can not only lead to a more desirable product but could set your product apart from the competition. Show me the money: The majority of spend should always be placed on guest-facing items. The guest’s first impression starts with a visual, followed by each element of service that a guest looks for. Cutting costs that affect the guest experience only cheats the guest out of that unique experience—your differentiator—that you’ve worked so hard to create. Industry Insight 3

Identify the Opportunity - Waste Management 4 Facility Needs / Issues Amount and type of Waste Recycling Program Location Of Containers Space For Container Safety Rating of Containers Décor and Aesthetics Things to Consider Capacity and quantity of containers Understand Sustainability efforts including waste stream management. Indoor or Outdoor? (covered hood to keep rain and bugs out) Footprint of container (Floor vs Wall mounted?) UL or similar rating? Local fire codes sometimes have requirements Color, Style, Material, Custom Logo, Stainless Steel

Identify the Opportunity - Operations 5 Facility Needs / Issues Smoking Management Housekeeping Cart Material Handling Safety Food Storage / Safety Cleaning Equipment Restroom Equipment Things to Consider Outside collection of cigarette butts, decorative and capacity needs Large capacity for minimum restock, rust resistant, high impact resin Movement of Food & Banquet equipment as well as business office Highly visible cones, signs & barricades. RCP can perform site visit Walk the kitchen area to see how food is being stored / transported Microfiber Cleaning provides higher standard of cleanliness for less $$ Water Management or Sustainability Efforts with AutoFaucet® and AutoFlush®. Guest satisfaction with Skin and Air Care products such as AutoFoam® and TCell®

Key Contacts / Decision Makers 6 ContactFocusIssues General Manager Overall property P & LOverall appearance of the facility and Corporate brand standards team Director of Housekeeping Cleaning and placement of guest room products Staff Safety & Guest Satisfaction Property Operations Manager Public areas Making sure everything looks good for guest satisfaction Engineering / Maintenance Physical maintenance of the property The physical maintenance of the property. Employee satisfaction. Ability to fix issues quickly and discretely

Understanding Customer Needs 7

8 Sample QuestionsTypical ResponsesPotential Next Steps I understand your using string mops for public areas. Would you be open to a more cost solution savings product? Have you considered microfiber? We have considered it but it seems too expensive Utilize Rubbermaid’s new ROI calculator to show how much and how fast they will save money How do your housekeepers feel about pushing metal carts? Would you be interested in a 40lb lighter cart? We would be interested in a lighter cart but we have a lot of product to carry Walk the facility to show how to better organize their processes. Demo the quick cart to show how they can easily take product in the rooms. For larger projects show other cart options. How important is it to be discreet in public areas? This is an important area of focus for us and we would like to see what options you can provide to us Show full line of executive series products which allows them to conceal supplies and minimize noise while blending into the environment How important is transporting products quietly through your property? Are your employees satisfied with their current equipment? We are always looking for options that are quiet. If you have a line of products that provide this option we would like to see them and possibly sample some products RCP carries a variety of options of quiet wheels and casters. We can help with quiet dollies for cans, cleaning carts and equipment as well as material handling carts and trucks. Ask your local RCP rep if they are able to provide samples.

Solutions & Positioning 9 Executive Series Quick Cart is the industry's most durable mobile cart solution that empowers staff to maintain areas discreetly and efficiently. Easily moves with a lightweight, compact, and durable construction. Delivers a flexible solution, customizable for the unique needs of your property. X-Cart is the industry’s most durable, collapsible basket truck. IMPROVED ORGANIZATION: Compact, collapsible frame enables efficient storage INCREASED PRODUCTIVITY: Industry-leading capacity delivers reliable, long- lasting performance and superior maneuverability ENHANCED IMAGE: Reduce noise during transport with quiet casters. Discreet colors, sleek design, and optional cover to conceal supplies Effective Engagement Coupled with a comprehensive microfiber demonstration, Neil Sullivan and Jeff Kocik made a call on the Four Seasons at WDW with the Quick Cart as a secondary item to show. By generating interest, the property purchased over 100 large carts in less than 3 months along with microfiber! Executive Series Quick Cart is the industry's most durable mobile cart solution that empowers staff to maintain areas discreetly and efficiently. Easily moves with a lightweight, compact, and durable construction. Delivers a flexible solution, customizable for the unique needs of your property. X-Cart is the industry’s most durable, collapsible basket truck. IMPROVED ORGANIZATION: Compact, collapsible frame enables efficient storage INCREASED PRODUCTIVITY: Industry-leading capacity delivers reliable, long- lasting performance and superior maneuverability ENHANCED IMAGE: Reduce noise during transport with quiet casters. Discreet colors, sleek design, and optional cover to conceal supplies Effective Engagement Coupled with a comprehensive microfiber demonstration, Neil Sullivan and Jeff Kocik made a call on the Four Seasons at WDW with the Quick Cart as a secondary item to show. By generating interest, the property purchased over 100 large carts in less than 3 months along with microfiber!

10 Sales Tools Rubbermaid 8S Fliers Available Site Assessment Tools Please reach out to your local RCP representative for site assessment opportunities. They can provide the documentation and help perform the assessment 8SSP7007 – Property Management 8SSP6999 – Safety

How to engage with Rubbermaid 11 Laura Turnipseed Key Account Manager Newell Rubbermaid Laura Turnipseed Key Account Manager Newell Rubbermaid Neil Sullivan Sales Rep Rubbermaid Commercial Neil Sullivan Sales Rep Rubbermaid Commercial Tyler Longenecker Local NAS IRWIN, LENOX, DYMO, Sharpie Tyler Longenecker Local NAS IRWIN, LENOX, DYMO, Sharpie Cultivate relationships with NWL and WWG for the SE & SC region Manage larger end user opportunities Develop and manage the opportunity funnel Coordinate Market Events Cultivate relationships with NWL and WWG for the SE & SC region Manage larger end user opportunities Develop and manage the opportunity funnel Coordinate Market Events Regional / Local Territory Coverage (all of FL) Focus on local opportunities Local / Regional Planning and Trainings Site Assessments and Product Recommendations Regional / Local Territory Coverage (all of FL) Focus on local opportunities Local / Regional Planning and Trainings Site Assessments and Product Recommendations Regional / Local Territory Coverage (Kirkman Road to the Osceola Parkway) Focus on local opportunities Local / Regional Planning and Trainings Site Assessments and Product Recommendations Regional / Local Territory Coverage (Kirkman Road to the Osceola Parkway) Focus on local opportunities Local / Regional Planning and Trainings Site Assessments and Product Recommendations Krista Purcell Sales Rep Rubbermaid Commercial Krista Purcell Sales Rep Rubbermaid Commercial Regional / Local Territory Coverage (Orlando, Ocala, Gainesville & Tallahassee) Focus on local opportunities Local / Regional Planning and Trainings Site Assessments and Product Recommendations Regional / Local Territory Coverage (Orlando, Ocala, Gainesville & Tallahassee) Focus on local opportunities Local / Regional Planning and Trainings Site Assessments and Product Recommendations