Cisco Confidential © 2013 Cisco and/or its affiliates. All rights reserved. 1 CSTG One Team. One Technology Portfolio. Built To Scale. Project Management at Cisco Ali Ataei

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2 CSTG One Team. One Technology Portfolio. Built To Scale. o About Me o About Cisco o Cisco Services o Project Management o Career Paths o Q&A

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 CSTG One Team. One Technology Portfolio. Built To Scale. About Me: Graduated from University of California, Santa Cruz (UCSC) in 2009 B.S. in Information Systems Management (ISM) Started career at Cisco as an intern in 2009 Program Manager for several software development projects in Cisco’s Services Technology Group

Cisco Confidential 4 © 2013 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential 5 CSTG One Team. One Technology Portfolio. Built To Scale. Multinational company with close to 70,000 employees, 470+ offices, 165+ countries, headquartered in San Jose, CA Founded in 1984 by a group of computer scientists from Stanford University, went public in 1990 and was named the world’s most valuable company in Specializes in designing, manufacturing, and selling computer networking equipment. Key products include routers, switches, access equipment, video conferencing, web-based collaboration, and data center servers.

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6 CSTG One Team. One Technology Portfolio. Built To Scale. Core Products (Routers, Switches, etc.) Web-Based Collaboration (WebEx, IP Phones, etc.) Voice & Video over IP (TelePresense) Data Center Infrastructure, Cloud

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7 CSTG One Team. One Technology Portfolio. Built To Scale. No. 1 Web Conferencing 41% No. 2 x86 Blade Servers 22% No. 1 Security 33% No. 1 TelePresence 45% No. 1 Wireless LAN 53% No. 1 Voice 40% No. 1 Routing Edge/Core/Access 49% No. 1 Switching Modular/Fixed 66% No. 2 Storage Area Networks 45%

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8 CSTG One Team. One Technology Portfolio. Built To Scale.

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 CSTG One Team. One Technology Portfolio. Built To Scale. Overview: Cisco Services offers a wide range of services and support to customers, partners and resellers. Through a suite of support services Cisco enables them to improve the overall efficiency of their network operations and network performance, while benefiting from the broad range of Cisco engineering knowledge, experience base, and tools. Leverages 25+ years of experience as leader in networking industry One of Cisco’s best performing organizations, generates 20+% of Cisco’s revenue. Cisco customers spend six times more operating and supporting a network than buying new equipment Types of Services: Resolve issues via self-service or 24/7 live engineer support Replace hardware, provide software upgrades Offer remote monitoring Offer consultative services Increase efficiency while maintaining performance

Cisco Confidential 10 © 2013 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential 11 CSTG One Team. One Technology Portfolio. Built To Scale. A project is defined as a temporary endeavor with a beginning and an end that is undertaken to create a product, service, or result. There are typically 3 main constraints for any given project Scope: Refers to the product requirements that need to be delivered Time: Refers to the amount of time needed to deliver a product Resource: Refers to the resources needed to complete a project (i.e. infra, people, cost, etc.) These constraints are typically referred to as the Project Management Triangle where each side represents a constraint. One constraint cannot be changed without affecting the others. The challenge of project management is delivering a product while balancing these 3 constraints

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12 CSTG One Team. One Technology Portfolio. Built To Scale. Product Requirements/ Features Product Requirements/ Features Hi! I’m a Product Manager Start Project Management of the project team Manage project constraint: Scope Time Cost Handling issue and risks Single Point of Contact

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13 CSTG One Team. One Technology Portfolio. Built To Scale. Traditional (aka “Waterfall”) Project Management Agile Project Management Critical chain project management Event chain methodology Process-based management Lean project management Extreme project management

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14 CSTG One Team. One Technology Portfolio. Built To Scale. Traditional Project Management follows a linear and sequential model Initiation Planning & Design Execution (Development & Testing) Monitoring and Control Closing The stages may vary depending on the industry or environment but the key is that each stage follows another in a sequential manner (i.e. complete first step and move on to the next) In Software Development this model is called “Waterfall”

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15 CSTG One Team. One Technology Portfolio. Built To Scale. Concept Commit Execute Commit General Availability Initiation Planning DevelopmentValidation Execution End of Life (EOL) Sustenance

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16 CSTG One Team. One Technology Portfolio. Built To Scale. Agile Development an iterative and incremental approach to developing software. Reduces the complexity of traditional software development by breaking down the long cycles often associated with traditional frameworks into smaller, incremental chunks (2-4 weeks) and iterating on it until all the requirements are met. Welcomes changing requirements, even late in development. Working software is the primary measure of progress

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17 CSTG One Team. One Technology Portfolio. Built To Scale. Write text Save a File Open a File Insert a picture Format text Have a scroll bar Close the application Insert a hyperlink Adjust the font Find / Replace / Select Spell check Iteration 1 (2 weeks) Sprint Planning Sprint WorkSprint Review Sprint Retrospective Update Product Backlog Iteration x Iteration 2 (2 weeks) Insert a table Product Requirements for a Word Processing Document

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18 CSTG One Team. One Technology Portfolio. Built To Scale. Constant stakeholder engagement and early feedback Increased predictability in terms of the team’s velocity and throughput Allows for change and refinements in the requirements Improved product quality and team collaboration

Cisco Confidential 19 © 2013 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential 20 CSTG One Team. One Technology Portfolio. Built To Scale. Construction Engineering Quality Assurance Industrial Design High-Tech Manufacturing Visual Design Pharmaceutical Process Automation

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21 CSTG One Team. One Technology Portfolio. Built To Scale. CAPMPMI-RMPPMI-SP Name Certified Associate in Project Management PMI – Risk Management Professional PMI – Scheduling Professional Project Management Professional Offered By Education Associated DegreeBachelors Work Experience 1500 Hrs3000 Hrs3500 Hrs4500 Hrs + 3 Yrs Source: Project Management Institute (PMI)

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22 CSTG One Team. One Technology Portfolio. Built To Scale. Name Certified Scrum Master Certified Scrum Product Owner Certified Scrum Professional Certified Scrum Coach Offered By Work Experience Minimal 2000 Hrs“Scrum Expert” Certification Process 2-day Class, Pass Exam Pass Exam 3 year interactive application Source: scrumalliance.org

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23 CSTG One Team. One Technology Portfolio. Built To Scale. Internships – Start early UCSC NMO Lab Education: Product development processes Software development concepts Stay up to date on industry trends Books Blogs News articles Webinars/Seminars

Thank you. Template Extended By CSTG UE Team