Why Contractor Relationships Matter Kristin Hunicke Tuesday, May 3 9:30am

AGENDA I. Progressing the Industry Together II. Provide a Superior I/M Program III. Beyond the Contract VI. Survey Results

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Progressing the Industry Together Maximize efficiency and convenience Consider innovative test methods; eco-friendly Share ideas and technology; utilize resources Simplify processes in-house, for motorists, and industry Engage indirect SMEs and team members

Provide a Superior Program Collaboration; moving together toward common goal Enact project management (PMI) principles Establish expectations early; monitor often Communicate clearly Practice active listening at all times

Beyond the Contract Maintain trust and credibility Do the right thing when the unexpected happens Provide positive feedback and references Connect! LinkedIn and Facebook Have some fun Be transparent and communicate openly…

Survey Results

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