Proposition forRemote Technical Support Presented by SYNOVUMS LLP

Executive Summary 2 Synovums Is an Emerging business augmentation and provisions Consulting firm catering to clients across the Globe. We pioneer in Outsourcing Business Processes across all verticals by means of our International Existence. In the recent past FOUR major players who are also Industry veterans amalgamated the Constitution of SYNOVUMS LLP. Our expertize lies in nurturing Business Processes and taking them to newer levels of success through a tested Transitioning Protocol. SYNOVUM’s value proposition Save Big! Reduction in operational costs; lowers Initial Bucket Investments High Quality & Fast-paced service delivery Customized transitioning solutions for key business processes exhibiting guaranteed market feasibility. Proven leadership experience in customer acquisition and interaction management Six Sigma based process improvement methodology Standardized service delivery & engagement model for consistent results End to end process support for project transition fulfillment : sales, customer support & back office data processing Integrated technology & customer interaction platform for voice, & chat support

The demand for Remote Technical Support whether it is to do with computers and or peripherals, mobile phones, tablets, gaming consoles, high end software's and networking has seen an immense increment through the last couple of years. As overwhelming as it may sound, a Certified Technician could easily repair your computer remotely via advanced web based software's which results in saving both time and money. You could get support for most applications, anti virus, operating systems and hardware related issues remotely on the internet or over the telephone. Overview: Remote Technical Support  Abundance of Advanced Certified Technicians  Low Cost Workforce  Availability of world class infrastructure  Stable English Speaking Education System  Optimum Level Computer Literacy  Availability Premium Quality of Resources  Abundance of Advanced Certified Technicians  Low Cost Workforce  Availability of world class infrastructure  Stable English Speaking Education System  Optimum Level Computer Literacy  Availability Premium Quality of Resources Why India ?

Project RTS Assistance offers a comprehensive suite of Service to Sales and Brand Representation; it is a revolutionary product for the Technical Markets and has the significance of Flourishing in the Computer Maintenance and Repair Industry. Application Generation Services Projects Pilot Road Map Phase APhase BPhase C Identifying a CA counterpart and signer Opening a Merchant Bank Account along with a Virtual Office Set up Offshore Call Center Operations for Service to Sales Registering Business as a LLC in the CA Application for Payment Gateway - POS Set up Marketing Campaigns for Customer Acquisition Establishing a Secondary firm in India as an Outsourcing Service Provider Website Designing – DID Number - Telecom and Internet Service Providers Invoicing US Counterpart in favor of Outsourcing Services

Types of Investment: Capex = Onetime expense Opex = Recurring expenses Bucket wise Investment Plan Projects Funding Road Map CapexOpexMisc Phase A: I 1.Earnest Money to Signer 2. LLC Formation 3. Banking and Payment Gateway Set up Phase B: I 1.Workforce Salaries 2. Recurring IT and Telecom billing  Stationery ID Cards and LANyards,Visiting Cards for Senior Management Phase A : II 1. Company formation in India. 2. Business Account in India Phase B: II 1. Monthly Marketing Expense  Food Allowances Special Events Doctor on Call Phase A : III 1. Call Center Set up 2. Website and Marketing Phase B: III 1. Transport and Special Allowances 2. Operational Incentives  House Keeping Security Male+Female Office Butlers

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