Board Report | March 15, 2016  ANYONE WISHING TO SPEAK BEFORE THE VOTE ON ANY AGENDA ITEM MUST FILL OUT A PURPLE FORM ON THE SIGN-IN TABLE. COMMENTS WILL BE LIMITED TO THREE MINUTES.  Audience Questions and Comments PERSONS WISHING TO SPEAK MUST FILL OUT A WHITE FORM, LOCATED ON THE SIGN-IN TABLE, BEFORE THE MEETING. COMMENTS WILL BE LIMITED TO THREE MINUTES.

Board Report | March 15, 2016 CHAIRMAN LONGORIA

EXECUTIVE MANAGEMENT REPORT March 15, 2016 Justin T. Augustine, III Welcome Detrich “Dee” Hebert-Johnson, Human Resources Director New Tiger VIII Grant Opportunity Transit Driver Appreciation Day

4 On Friday, March 18, 2016 RTA along with transit agencies around the country will be participating in National Transit Driver Appreciation Day (TDAD). This day is to celebrate the great men and women who work tirelessly to bring world-class transit to our city. We are asking the community to recognize our drivers for all of their hard work and dedication. Here’s how you can help: – RTA/Transdev will be out in the community on Friday, March 18 th. We will be out at various locations along Canal thanking our Operators. – Thank a driver with a thank you card. APTA has provided printable thank you cards at to print and give to your favorite driver. We have printed out cards to be filled out and returned to be featured on our “Wall of Thanks” in the Operators Lounge. Don’t forget to get your friends and family involved to help truly make an operator’s day even more special. Stay up to date with all information Transit Driver Appreciation Day and more by following us on social using #TDAD. Thank you for your continued support!

March 15, 2016 Canal/Algiers Point and Lower Algiers/Chalmette Ferry Routes Financial and Operations Report For the Period January 1, 2015 through February 29, 2016

6 Ferry Operations Statement of Expenses and Revenues FEBRUARY 2016 Fiscal year July 1, 2015—June 30, 2016 JulyAugustSeptemberOctoberNovemberDECEMBERJANUARY FEBRUARY Total Expenses 593, ,953470, , , , , , Less Fares and Credits (166,127.83)(213,761.00)(92,801.75)(134,893.26)(106,499.18)(108,775.05)(109,233.09) (209,814.13) Transdev Net Billing 427, , , , , , , , FY LADOTD Ferry Subsidy 1,747, ,266, ,491, ,986, ,347, ,709, ,326, ,859, Less Ferry diesel fuel provided by RTA (41,817.40)(12,693.00)(37,639.64)(24,511.00)(47,429.00)(6,831.59)(16,974.40) (29,498.89) RTA Ferry Grant Revenues 183, ,691 94, Less RTA Grant Expenses (11,679.00)(6,100.00) (180,340.00)(229,066.00)-0-(5,864) (118,210) Less Transdev’s Net July 2015 Billing (427,476.93)(556,192.00)(377,869.33)(434,656.27)(544,843.19)(376,536.78)(448,573.92) (496,555.79) Balance of LADOTD Subsidy 1,266, , ,069, ,347, ,709, ,326, ,859, ,309,590.50

7 Ferry Operations RIDERSHIP March 15, 2016 January 1, 2015 through February 29, 2016 Algiers Point/Canal StreetLower Algiers/Chalmette DatePedestrianScootersTotalPedestrianVehicleTotal Jan , , ,63825,943 Feb ,606*1573, ,43227,455 Mar , , ,50923,520 Apr ,955855, ,74825,759 May , , ,04626,431 Jun ,053137, ,23122,486 Jul , , ,47522,730 Aug , , ,79831,241 Sep , , ,80719,114 Oct , , ,13626,455 Nov-1537, , ,86524,679 Dec-1540, , ,79322,088 Jan-1637, , ,85623,237 *Feb , , ,53626,933 *Mardi Gras - Saturday, February 6, 2016 through Tuesday, February 9, ,733

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INFRASTRUCTURE DEPARTMENT BOARD REPORT March 15, 2016

2015 N. Rampart Street / St. Claude Avenue Streetcar Expansion Project Status Update Period: January 5, 2015 – March 15,

14 Construction Progress Waterline in Progress Trackwork in Progress (Canal to St. Peter) Completed Trackwork (Canal & Rampart) (St. Peter to Elysian Fields)

15 Construction Progress Photos Curb Work & Backfill – Elysian Fields to Esplanade

16 Construction Progress Photos Pauger Station – Platform Construction

17 Construction Progress Photos Esplanade Intersection – Vehicular Travel Lanes Reconstruction

18 Construction Progress Photos Trackwork Construction – Toulouse to Esplanade View

19 Construction Progress Photos Track Excavation – Toulouse to Canal View

Construction Progress Photos Touro Street towards Elysian Fields View Underground Utilities Work Construction Progress Photos Touro Street towards Elysian Fields View Underground Utilities Work

21 Financial Status Original Contract Value:$ 41,154,229 Change Orders Value: - $ 530,510 Revised Contract Value:$ 40,623,719 Estimated Value of Change Orders under Negotiation: $ 200, Differing Site Conditions to Date: » All for underground conflicts » To date value approx. $ 260,000 » Billed to Bid Item for Differing Site Conditions - $ 300,000 available in the Original Contract Internal Monthly Cost Review Meetings (AWC, Transdev, PB, and TMG) Current DBE Goal at 32% (28.56% Required by Contract)

22 Other Remarks Monthly Project Update for the Community » Next meeting today at 6pm (N. Rampart Best Western Hotel)

Carrollton Streetcar Facility State of Good Repair

Board awarded contract for A&E Services in August 2012 to Royal Engineering Notice to Proceed issued on September 5, 2012 Kick-off meeting was held on October 3, % Design has been completed and forwarded to FTA for review FTA approval received on June 20, 2013, now moving forward with Final Design Received 100% plans and specs Approval to solicit for construction at March 2014 Board Meeting Bidding process pending with bids due end of April 2014 Bidding process resulted in only one bid over budget, June 24, 2014 Board Meeting to Reject and Resolicit Engineers Plans and Specifications out for bids, bids due December 18, 2014 Notice To Proceed (NTP) was issued on February 26, 2016 Construction Kick Off Meeting was held on February 25, 2016 Carrollton Facility – State of Good Repair

FEMA PROGRESS March 15, 2016

Number of PW’s – 116 FEMA Estimate of Repairs - $118,587, Total Estimate of Repairs (with insurance) - $130,846, Reimbursements to Date from State - $109,234, State PW Close-out Team from Baton Rouge working with us to complete process Request to Solicit for Consultant Services to Assist with Close Out Process at June 24, 2014 Board Meeting Currently 111 PW’s in close out with 99 closed and 11 in final close out process August 2015 Requesting Board to Award a Not-to-exceed contract with GOTECH, Inc. to complete outstanding issues with FEMA FEMA Status - Katrina

Infrastructure End of Report

FEBRUARY 2016 FINANCIALS March 15, 2016 Ronald G. Baptiste, Jr.

March 15, 2016 PROCUREMENT REPORT

34 Operations Status Update | March 15, 2016  Safety  Ridership  On Time Performance  Call Center  ADA

35 Chargeable Accidents Per 100,000 Miles Contributing factors to Fixed Route Vehicle accident statistics. Multiple detours and construction throughout the system diverting vehicles from normal routes. Passenger vehicles making left turns into path of on coming streetcars. Fixed objects leading cause of chargeable bus accidents. Tools being implemented to help deduce accidents Mirror stations  Diminishing clearance course (Wall Street) Random ride along with operators. Safety & Operation staff early morning presence and personal safety messages. Safety messages over the radio system to each mode

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37 System ridership increased 5.5% in February 2016 compared with February 2015 PRODUCTIVITY (BOARDINGS PER HOUR)

38 ON-TIME PERFORMANCE 100% of all lines experienced detours or service interruptions. 38 Service disruptions, including 5 long term detours, affected service in February. 6.9% Bus and 7.4% of Streetcar trips ran early.

39 System: 33 Bus and 5 Streetcar Lines 38 (100%) of bus and streetcar lines were affected by service disruptions in February February Service Impacts

40 February Service Impacts Service Disruptions: 32 Lines Short Term Detours: 1 Lines Long Term Detours: 5 Lines

41 Call Center Customer Service Standards Ride-Line received 22,792 calls in February Ride-Line answered 20,707 calls in February 2,085 calls abandoned in January 90.85% Calls answered and 9.15% Calls abandoned.

42 ADA Report

43 ID CENTER STATS  Provided service to 601 individuals  269 ID cards were issued (74 Senior, 82 Medicare, 80 ADA and 33 Fixed Route Disabled)  Eligibility received 162 applications, approved 101, denied 19 and mailed 85.  25 reduced fare applications were also received and processed. 88,453 individuals paid $0.40 discount fare on fixed route  4,290 ADA certified clients rode free on the fixed route.  There were 1,660 wheelchair passengers, 6,033 bike riders.

44 Paratransit Report February 2016 Paratransit stats:  Trips requested = 22,714  Trips Completed = 17,014  Total Passengers = 17,201  Total hours =  On-Time Performance 85.71%   Trips Cancelled = 5,703  Trips Denied = 0  Active Clients = 1,249

THE Cleaner, Smarter Transit.

St. Bernard Route 52 Route/Hour5:006:007:008:009:0010:0011:0012:001:002:003:004:005:006:007:008:009:0010:0011:00Total St. Bernard- St. Anthony (IB) 100%96%81%80%90%77%94%389%71%68%25%84%68%81%57%95%77%-79% St. Bernard- St. Anthony (OB) 100%90%72%70%69%90%45%80%71%90%64%57%63%95%57%86%80%81%36%74% Total100%93%78%74%78%84%81% 77%79%67%47%71%78%74%78%86%79%36%77% St. Bernard on time performance is adversely affected by number of schools along route during AM and PM school travel times. Ben Franklin, Lake Area High School, McDonogh 35, Holy Cross, St. Augustine, J.S. Clark UNO peak dismissal time between 3pm – 4pm

St. Bernard Route 52 What is changing: Simplify St. Bernard routes so that they run on one main street. Trips outside of peak periods would be better coordinated with the 94 ‐ Broad to ease transfers. Overnight service is added on Line 52. To ensure hourly round trip service, line 52 buses would turn at Robert E. Lee Boulevard. Late night service to UNO is proposed to be provided n Line 55 ‐ Elysian Fields. The route for Line 52 would be changed slightly to run all of Paris Avenue between St. Bernard Avenue and Le on C. Simon Drive. Line 52 would no longer turn onto Mirabeau Avenue or St. Anthony Avenue. It would instead continue up Paris Avenue to Robert E. Lee Boulevard and Leon C. Simon Drive. The route name for Line 52 would be changed from “52 ‐ St. Bernard ‐ St. Anthony” to “52 ‐ St. Bernard ‐ Paris.”

St. Bernard Route 52