iN3 Ltd Inspiring excellence in individuals and organisations ROBERT PURFIELD presents: Inspiration Innovation insight.

Slides:



Advertisements
Similar presentations
Unit 21 Body Language.
Advertisements

The art of keeping it simple Dr Mark Lambert Julie Cox Gateshead PCT.
SEDCOs Commitment Corporate Overview. SEDCO is the leading provider of communications platforms, nurse call systems and applications, systems and services.
Recognize these questions? Are we following the right marketing strategy for our business? What exactly are we telling our customers? How can we differentiate.
It’s all in… Every seminar is customized to get a message across as it pertains to the audience’s needs. My seminar "The Power of Your Belief System”
Competency Management Defining McGill’s Competency Directory MANAGEMENT FORUM JUNE 7, 2005.
Topic 6 - The Investors in People award
How to Enhance Personal Productivity By Janet Hadley
Taking Mentoring to the next Level “Mentoring Matters” “One kind word can warm the Winter months” Chinese Proverb.
Human Resources The core of any business April 2014.
1 Making a difference by converting challenges into opportunities.
SOME MOTIVATIONAL QUOTES To feed our creative mind Contact:
Leadership in “U”.
Engage ‘Em or Lose ‘Em Getting the Most from Your Employees Through Full Engagement Prepared exclusively for: Silicon Valley Women in Human Resources July.
© 2011 Lumina Learning. All rights reserved.. © 2012 Lumina Learning. All rights reserved. Business Need: Pfizer’s sales force needed to develop their.
Leadership. The One Hour Tour Of Leadership Impossible! Context and practical considerations Some theory…. Thoughts and questions…. Potential MSc projects.
Who are … Becoming Better Pty Ltd?. Introduction We are people inspired by our Values: Understanding Harmony Partnership Trust Loyalty Leadership Effectiveness.
@IamLaraMorgan Think BIG Start SMALL Act NOW! LARA MORGAN.
Copyright 2005 – Biz/ed Management Structures in Travel and Tourism BTEC Travel and Tourism.
AGENDA u AN OVERVIEW OF CUSTOMER SERVICE u VISION AND MISSION u CORE COMPETENCIES u SUCCESS FACTORS u OBJECTIVES & STRATEGIES u CULTURE u VALUE STATEMENT.
Lean Fundamentals Hit the Target! People Power Provide your people with the Power!
Burgh House Training & Development Becoming Customer-Focused A study in organisational transformation.
IOL National Conference 12 October st Century Team Building Master Class 21st Century Team Building - Bob Larcher.
(second logo) Customer Care (second logo) Customer Care.
Connecting the team with vision and strategy. The imago vision & Mission Our Vision: to be the best at what we do. Mission: to exceed customer expectations.
“Building an HR Entrepreneurial Mindset” Andy Gilbert Group Managing Director Go MAD Thinking.
Leadership Leadership Leadership Leadership For Youth Rania Azmi Business Administration Dept., Faculty of Commerce, Alexandria University Professional.
 Nicole Walden-director of men’s services  Denice Dentson-therapist  Catrena Jones-case manager/follow up  Eddie Lapsley-instructor  Robert Wilson-prevention.
CRM- The Systems House, Inc. 1 CRM Relationship Development MDS Sales Management Tools.
Presenter: Justin Vega Sales Focus Areas. Efficiently Close Deals Use of Technology Raising Public Awareness Removing Roadblocks to the Sale.
Careers Service 1 Application Forms Master Class Katie Dallison Careers Adviser.
Leadership Execution Essentials. 2 Leaders are In Control Expectations & Feedback Consequences & Incentives Skills & Knowledge Tracking & Visibility Inspiring.
Today’s Content  Media Relations  Field Sales Team  Recruitment Criteria  Motivation of Airline Field Sales Executive  Airline Advertising  Advertising.
TRAINING PLAN SUCCESSION PLAN PERFORMANCE APPRAISAL ORGANISATIONAL DESIGN POSITION DESCRIPTION  Position Descriptions  Organisational Design  Performance.
THE ART OF CLOSING THE SALE. ABOUT BRIAN TRACY Brian Tracey is the Chairman and CEO of Brian Tracy International, a global company specialising in training.
Overview of the workout TimeContentMethod / Person 10 minutesWelcome & objectives Trainer led 20 minutes Coaching – what it is; why it’s so important;
For internal use only Updated H&M Manager/Logistics, role description Responsibilities Selling Ensure maximization of garment care, sales.
Employee engagement Guide Global Human Resources June 2014.
wikipedia shows :Communication is the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior.
Title. © 1999 by Dana Mediation Institute, Inc.
18,000 employees £1.9 billion turnover Supply water & wastewater services - 3 million customers Distribute electricity - 2 million customers Manage water.
Team Management/morale Performance Management Motivation Decision Making Leadership Adaptability/Flexibility Planning & Organisation Communication Dealing.
1 Managed IT Services Sharing my knowledge and experiences Tom Smyth – Chairman and Managing Director.
Marketing Introduction Business Mentors. Industry Dynamics  Claims programs  National vs. Local decisions  Agent referrals  Corporate referrals 
Text Welcome to Fidelis FSE Welcome to Fidelis FSE The only professional support team that can create you further business and after sales support.
. Insight on Quality Customer Service.
4 Reasons Sales People Fail. Reason 1 They are not true sales people by nature.
Developing a quality service program. Developing quality service 1.What is quality customer service? 2.Who are our ‘customers’? What are their needs and.
Strategy Execution Management Orientation Overview Presentation By: 2 Gary Tomlinson KeyneLink Senior Consultant.
VisaPro Services Pvt. Ltd.. THE COMPANY VisaPro Immigration Services LLC, USA –US based immigration law firm –Offices in US and India.
 Knowing your controls › Learn your controls before a competition › Communicate with your programmers any changes they can make to ensure the controls.
CREATING GREAT STANDS: A STEP-BY-STEP GUIDE TO CREATING A TEAM’S MOST VALUABLE TOOL DFA Coaches DoLE Team.
© Robert E. Logan Review Resource Refocus Reflect Relate COACHINGCOACHING QUESTIONSQUESTIONS.
Increasing Profitable Sales Address : Wallingatan 18, 2 tr S Stockholm 1.
1. WHAT IS A PROJECT? “A project is a problem scheduled for solution.” This definition forces us to recognize that projects are aimed at solving problems.
© The 1-Page Game Plan Simple Template (Level 1).
Learning objectives To understand the meaning of training To learn about benefits and drawbacks of training To learn about methods of training.
Paul Cowley Head of Corporate Affairs A.F. Blakemore & Son Ltd.
Grow Your Business by Understanding your Customers Revealing hidden truths effective market research.
There’s no need to climb alone Spark Claims No Copyright, and encourages the use of any template, document or idea found on our website in the resolution.
Digital Objectives. marketing/helpful-digital-marketing- objectives-business/ marketing/helpful-digital-marketing-
TJB Advertising. About TJB Advertising Ltd In todays current climate we know at TJB Advertising that all businesses are looking for the most effective.
You Have Two Ears and One Mouth… Hel-lo!!.  People have a tendency to want to swoop out of the sky like Superman and solve everyone’s problems before.
Temperature Controller for Contact us : (091) (011) , for more :
Must be a high school graduate or have completed GED $69,336 is the average salary hours a week Average life style Hospitality and tourism Detroit.
Presents. THE KEY TO GOOD MANAGEMENT The Art of Delegation BY J.B. TOMLINSON [IN MEMORY]
Selling situations and Opportunities
How To Create a Successful and Profitable Training Business
Guide for People Going for Advanced MS Excel Training Courses By Talent Magnifier Job Oriented Practical Training Institute Doing.
Building Organisational Change Capability
Presentation transcript:

iN3 Ltd Inspiring excellence in individuals and organisations ROBERT PURFIELD presents: Inspiration Innovation insight

iN3 Ltd Imagine… A 30% improvement in any area of your life

iN3 Ltd A 30 % improvement in the performance of your organisation… Imagine…

iN3 Ltd Imagine an organisation who share the same positive language Never doubt that a small group of people can change the world…..indeed it is the only thing that ever has

iN3 Ltd An organisation that has high morale… It is proven that we do our best work when we are happiest

iN3 Ltd Low staff turnover… Consistency then is a key ingredient in corporate success

iN3 Ltd High productivity If you are not making the progress you would like to make, and are able to make…it is simply because your goals are not clearly defined

iN3 Ltd Let us help you improve motivation… Motivation is the art of getting people to do the things you want them to do, because they want to do it…

iN3 Ltd Create focus Focus on your potential not your limitations…

iN3 Ltd Improve communication No understanding of others can begin without first an understanding of self..

iN3 Ltd With each other… The single biggest problem in communication is the illusion that it has taken place…

iN3 Ltd With your customers… Two ears and one mouth, we should use them in that proportion..

iN3 Ltd Improve efficiency Efficiency is doing better what is already being done…

iN3 Ltd Improve efficiency productivity The simple act of paying positive attention to people has a great deal to do with productivity…

iN3 Ltd Improve efficiency productivity profitability Turnover is vanity and profit is sanity

iN3 Ltd Improve sales process, customer retention, referrals sales Getting the right people to do the right things at the right time in the right way Be everywhere do everything and never fail to astonish the customer A man is but the product of his thoughts what he thinks he becomes There is only one corner of the universe that you can be certain of changing… and that is your own Sales development Management development Customer service training Personality analysis Executive coaching

iN3 Ltd Our team have had the privilege of helping…

iN3 Ltd Contact us… Telephone