Foundations of Business Intelligence:Databases and Information Mangement  5.1 The database Approch to Date Mangement  5.2 Database Mangement Systems  5.3 Using Database to Improve Business performance and Decision Making  5.4 Managing Data Resources  5.5 Hands-On MIS Projects

5.1 The database Approch to Date Mangement  ENTITIES AND ATTRIBUTES  ORGANIZING DATA IN A RELATIONAL DATABASE  ESTABLISHING RELATIONSHIPS

5.2 Database Mangement Systems  OPERATIONS OF A RELATIONAL DBMS  CAPABILITIES OF DATABESE MANAGEMENT SYSTEMS  OBJECT-ORIENTED DATABESES

5.3 Using Database to Improve Business performance and Decision Making  DATA WAREHOUSES  BUSINESS INTELLIGENCE, MULTIDIMENSIONAL DATA ANALYSIS,AND DATA MINING  DATA MINING  DATABASES AND THE WEB

5.4 Managing Data Resources  ESTABLISHING AN INFORMATION POLICY  ENSURING DATA QUALITY

5.5 Hands-On MIS Projects  MANAGEMENT DECISION PROBLEMS  ACHIEVING OPERATIONAL ESCELLENCE: BUILDING A RELATIONAL DATABASE FOR INVENTORY MANAGEMENT  IMPROVING DECISION MAKING :SEARCHING ONLINE DATABASES FOR OVERSEAS BUSINESS IESOURCES

Data flow diagrams  Context diagrams  Physical flow diagrams  Logical flow diagrams  System flow charts

contact SymbolTermsCase Bubble symbol Entity/process( 流 程 / 实体） Date flow symbol External entity symbol Date store Symbol

Case study:Linken Company Activity Customers2 1.Present/item/Cash/ LCC Sales Clerks 职员 2 2.Prepare LCC 3.Key into cash register. Sales Clerks 职员 2 6.Hand LCC to cashier Sales Clerks 职员 7.Cash receipts section 8.Batch LCC slips Shop2 9.Deal LCC 10.Send the receipts to cash department

Case Study  Problem: explosive growth created information management challenges  Solution: use MDM to create an enterprise-wide set of data, preventing unnecessary data duplication.

The Database Approach to Data Management  Database:  Collection of related files con

 Master data management

Timeka’s Tanning Salon Customer Enrollment NameAdressTelTypeDate ENDPingJian gLu HanSha nSi ITypeDuShuH u EDateWenXin g

Case study :tanning Salon Figure 1 : Customer ROM CAR Figure 2 : Customer TABEI STRUCTURE Figure 3 : Item table Structure Figure 4 : Enrollment Structure

Case study :Space information  How many customer have purchased single tanning session?  Which of the salon customer are not currently?  Which customers enrolled after august 1 to 7?

Workbook Perparation  Activity 1:Database Creation and Table Design  Activity 2:Form Creation and Test Data Entry  Activity 3:Query Creation

Activity 1:Database Creation and Table Design  Task 1: Create the Database  Task 2: Create the Customer Table  Task 3: Create the Item Table  Task 4: Create the Enrollment Table  Task 5: Create the Relationships Table

Task 1: Create the Database  Step1: Micro serve Access 2007  Step2: Click the blank database option  Step3: Name box “Salon” and then Click Create Button

11 Building Information Systems and Managing Projects  11.1 Problem Solving and Systems Development  11.2 Alternative Systems-Building Approaches  11.3 Modeling and Designing Systems  11.4 Project Management  11.5 Hands-On MIS Project

11.1 Problem Solving and Systems Development

Information  Information from the date  Information is meaningful and useful to human beings.  Operation form

Information systems Hardwar e(118) SoftwareDateProcess( 16) peple

Strategy  Porter’s five Strategies

Organization

Business Process Input Output Raw material storage Processing Finish goods Processing Classify Arrange Calculate

Management Information

System analysis

SDLC System Design Programming Testing Conversion Production and Maintenance System analysis

Chapter 8.Achieving operational Excellence and Customer Intimacy: Enterprise Applications  1.How do enterprise systems help businesses achieve operational excellence?  2.How do supply chain management systems coordinate planning, production, and logistics with suppliers?  3.How do customer relationship management systems help firms achieve customer intimacy?  4.What are challenges posed by enterprise applications?  5.How are enterprise applications used in platforms for new cross-functional services?

Business Challenges People Organization Technology Information Business Solutions

Northern Steel  北方钢铁公司在俄罗斯经济转轨 时期成为其最大的钢铁公司，曾 执行现代化改造计划，并被认为 是俄 3 大钢铁公司中最具发展潜力、 最被西方投资商看好的公司。  1992 年北方钢铁公司实行了私有 化，没有占支配地位的股东，成 为一家公储有的联合股份公司， 其中股份超过 5% 的大股东只有北 方钢铁投资公司 J 方钢铁公司格兰 特公司和俄罗斯国有资产部 3 家 * 方钢铁公司一直控制着本公司的 销售和利润，执行出口导向型经 营战略 J997 年北方钢铁公司产钢 能力占俄有效产钢能力的 18% ， 其中扁平村所占比例最大，达 20%

Enterprise Systems

SAP PLM SAP SRM SAP SCM SAP CRM SAP ERP

How Enterprise Systems Work Centralized Finance& Accounting SAP CRM Sales& Marketing SAP SCM