Encouraging the Heart
Balloon – what encourages you List a few balloons - Bomb- what discourages you What are your balloons and bombs ? List few bombs -
Recognize Contributions Expect the Best High expectations= high performance Clear goals and expectations Atmosphere for success Personal Recognition Build relationships Creative incentives Say “ Thank You”
How do you recognize peoples contributions?
Ways to Recognize People Build a spirited community -Publically celebrate accomplishments -Build in celebrations into the organizations life -Have fun! Be Personally involved -Show that you care -Be enthusiastic
How do you celebrate victories?
How can you encourage the heart?
Way to encourage the heart Give members the tools they need Share information Give creative freedoms
Ways to reinforce the Heart Hand write thank you notes Say thank you Create hall of fame When you receive a thank you note about others make it known publically