Department of Health Strategic Improving Information Programme Personalisation a change in Social Care Alan Allman & Penny Hill Adult Social Care Leads for Business and Standards Strategies

Personalisation Across Government, the shared ambition is to put people first through a radical reform of public services. It will mean that people are able to live their own lives as they wish; confident that services are of high quality, are safe and promote their own individual needs for independence, well-being, and dignity. This holistic approach is set out in 'Putting people first: a shared vision and commitment to the transformation of adult social care', the ministerial concordat launched on 10 December 2007

Care Management v Personalisation Referral Assessment Under FACS Care Package Care Plan Review Presenting Need Professional Assessed Need Deliver Services against Contracts Review Services Financial Assessment Service Cost Client Contribution Service Usage & Cost Sign Post Not eligible under FACS SAP/CAF

System (Assessments) NHS Spine (TMS Transaction Messaging Service) RBAC Role Based Access Control PDS Patient Demographic Service PSIS Personal Spine Information Service SUS Secondary User Service System (Care Planning) Providers Acute Find PCT Summary CAF Message HL7 CDA Monitor & Inspections Cheshire Approach – Current Connections (agencies and traditional practices) Social Care Age Concern Fire Performance Data Store CAF Demonstrators AgenciesSCPEA Local Interface Other NHS or Social Care Systems Contact Assessment Overview Assessment Comp Assessment Specialist Assessment Home Safety FACSCHC Professional Assessments Personalisation 2011

Care Management v Personalisation Need Support Care Delivered under S’Plan Assessed Need Deliver Services Financial Assessment Investigate Services Available with or without support Self or Supported Assessment Under FACS Resource Allocation Outcome (RAS) Allocate Personal Budget to Individual Budget PB + other budget = Individual Budget Self or Supported Service Commission Support Plan Produce Personal Budget Provider bills against Client Specialist Assessment Other Budget Source VALIDATE Not eligible under FACS or choose to be independent

System (Assessments) NHS Spine (TMS Transaction Messaging Service) RBAC Role Based Access Control PDS Patient Demographic Service PSIS Personal Spine Information Service SUS Secondary User Service System (Care Planning) Providers Acute Find Supported or Self Assessment RAS Resource Allocation Summary MyCare PCT Summary CAF Message HL7 CDA Monitor & Inspections Cheshire Approach - Connecting the future (agencies and Personalisation practice) Social Care Age Concern Fire Self Assessment Decision Tree Performance Data Store CAF Demonstrators Self AgenciesSCPEA Local Interface Other NHS or Social Care Systems Contact Assessment Overview Assessment Comp Assessment Specialist Assessment Home Safety FACSCHC Professional Assessments

The challenges and Questions to be considered Penny Hill

The challenges of the virtual record Disclose, share, exchange Linking records/Matching identity (use of the NHS number) Information needs/infrastructure requirements Managing access Agreeing responsibility Different views/different interfaces/common information Technical challenges –Networks, application design, messaging, identity management, security Information challenges –Datasets and standards, mapping information flows, managing business views, meeting IG principles

Questions to consider Do you know if your current partnership agreements between health and the LA include clear agreements concerning information flows, use and responsibility/ownership? Do you have any major integration projects: –Live and in operational use? –In development/testing –In the planning stage? Do you have (or are you developing) joint or complementary infrastructure strategies? –With social care partners? –With your wider community?

Questions & Answers Alan Allman Tele: or Penny Hill