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3/36 “ ” “ ” Suggesting fundamentals for successful adoption of performance management
4/36 Suggesting practical performance management methods based on IT Performance Management Division’s experience. ① ① ② ② ① ③ ④ ⑤ ① ② ④ ③ ⑤ ⑥ ⑦ ① ’ ② ③ ’
5/36 ’ Suggesting ways to operate the organization in a job-centric manner
6/36 Encouraging self-motivation through clarification of vision
7/36 Support for building line of sight through application of cognitive map combined with accountabilities ’ ’ ’ 1. 2. 3. 4. 5. ’
8/36 ’ ’ ’ ’ ’ Pursuing connection between organizational performance and individual performance through application of top-down appraisal method – –
9/36 Enhancing fairness and transparency of appraisal through agreement mechanism ’
Objective and Organization of Performance Management Manual
11/36 Objective of Performance Management Manual
12/36 Organization of Performance Management Manual
14/36 What is an organization?
15/36 What is performance? ’ ’
16/36 What is performance system? “ ”
17/36 What is performance management?
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19/36 When ideas behind performance management are properly put into practice… ’
20/36 To understand ideas behind performance management… - - - Vision system - Core ideas/core objectives - Core value - Long-term objectives
Performance Management Methodologies – –
22/36 Methodology to properly introduce ideas behind performance management – hierarchical structure Phase action Task ’ “ ” “ ” “ ”
23/36 Methodology to properly introduce ideas behind performance management – procedural structure “ ” – –
24/36 Stage 1. Clarification of vision ’ ’
25/36 Stage 2. Establishment of Strategic Objectives
26/36 Stage 3. Establishment of performance goals
27/36 Stage 4. Monitoring and coaching ’
28/36 Stage 5. Performance appraisal
29/36 [Reference] Stage 1. Job analysis
30/36 [Reference] Stage 2. Job appraisal ’
Examples of Major Output Forms
32/36 ’ ’ – – Vision SystemDetailsVision Core goals End-state Core values
33/36 – – – – – – – – – ’ Name of indicator 1. Organization in charge 3. Purpose of measurement 4. Expression 5. Final Performance appraisal stage 2. Strategic objective 6. Indicator Characteristics InputOutputProcessOutcome 7. Measurement interval WeekQuarterMonthHalf-year Year 8. Reporting schedule Appraisal gradeAppraisal criteria remarks S A B C D 9. Data collection method 10. Related issue 11. Goal for each Measurement Q1Q2Q3Q4 Plan Result
34/36 – – – – – – Project TitleStart Date End Date Performance driver Performance indicator (1) (2) Organization and person in charge Resources Required (Personnel, Funding, Assets) MemberNameContact info Total benefitEffect on performance drivers Anticipated benefitsRevenue Cost Efficiency Productivity Schedule Planned schedule Acutal schedule Issues/Comments/Footnotes
35/36 Job titleAgreed on ’ ’ ’ ’ 2**** Performance Objective Agreement Form strategy mapStrategic objective Performance objective Performance indicator WeightLevel of achievement SA+AB+B Indicator 11 Indicator 22 Indicator 11 Indicator 22 Indicator 33 Indicator Indicator 22 Indicator 11 2 Indicator 23 Indicator 34 Strategic objective Prepared by ______________ Evaluated by ______________ Confirmed by ______________
36/36 – – ’ – – – Job titleAgreed on 2**** Performance Objective Agreement Form Cognitive mapStrategic objective Performance objective Initiative Level of indicator achievement Performance indicator WeightLevel of achievementSelf-appraisal (records) GradeAppraisal record SA+AB+B Indicator 11 Indicator 22 Indicator 11 Indicator 22 Indicator 33 Indicator Indicator 22 Indicator 11 2 Indicator 23 Indicator 34 Strategic objective Prepared by ______________ Evaluated by ______________ Confirmed by ______________ Prepared by ______________