Solomon N’Jie Microsoft Enterprise Search Manager UK

Agenda: Customer Search Solution Requirements Microsoft Office Sharepoint Server Platform Desktop Search solutions Search Information

Company Network People and Experts Business Data Company Network Web Desktop Unlock Data and Expertise Built for the Enterprise Integrated User Experience Secure | Scalable | Manageable | Extensible

Specialized Search Solutions Features Cost Entry-Level Search Solutions Features Cost Enterprise Search Solutions Features Cost Enterprise Search from Microsoft Features Cost Business Productivity Infrastructure 4 Adding new capabilities from both ends of the market

Docs/tasks/calendars, blogs, wikis, integration, project management “ lite ”, Outlook integration, offline docs/lists Collaboration Business Intelligence Portal Enterprise Portal template, Site Directory, My Sites, social networking, privacy control Enterprise scalability, contextual relevance, rich people and business data search Rich and Web forms based front-ends, LOB actions, pluggable SSO Server-based Excel spreadsheets and data visualization, Report Center, BI Web Parts, KPIs/Dashboards Integrated document management, records management, and Web content management with policies and workflow Business Forms Search Content Management PlatformServices Workspaces, Mgmt, Security, Storage, Topology, Site Model

Protocol Handler iFilters Build Index Connect to store Understand content Extract useful data Office (Word, PowerPoint, Excel...) Web (HTML, XML, ASP, PHP...) Text /images (.txt,.msg,.rtf,.tiff...) 3 rd party /SDK (Adobe PDF, CAD...) Property Store Content Index

Language detection Word broken, noise removed Word stemming and thesaurus checks Results returned, security and scope trimmed Dynamic ranking added to static ranking Results returned in order of relevance Best bets added Property Store Content Index

Advanced options Tabbed user interface Query correction “Did you mean…?” Query correction “Did you mean…?” Create search alerts to let you know when new results are found Search scopes Hit highlighting

Click Distance Browsing distance between content item and authoritative sites (default is intranet root, can also demote less-relevant sites) URL Depth URLs higher in the hierarchy tend to be more relevant Anchor Text Hyperlinks act as annotations on their target (text within link – ) Property Weighting Can define certain properties as more important for calculating relevance Text Analysis Traditional text ranking based on matching terms, term frequencies, word variants Search Keywords Editorial text and best bets: display additional info and promote relevant links for query terms

Scopes Narrow search to a specific criteria within the index Defined based on content sources and/or properties Dynamic scopes for navigation within SharePoint Alerts Be notified when content changes/new content indexed Scenario: need to know about changes RSS News feed – automatically receive updated content Scenario: interested in changes, if time allows

Integration with real time communications View by relevance or social distance Refine results using various properties

Social network User profile Diary and contact info Organization hierarchy Display user information

Run search as a centralised service Via shared services or query web service Up to 50 million items per indexer (recommended limit) Crawl logs to analyse/review indexing processes Continuous propagation Index updates automatically streamed to query server Staged propagation also supported for explicit control Server mapping Over-ride how MOSS displays results (URLs) Schema management Automatic discovery of properties during indexing Mapping crawled properties to internal search schema

Trends, top queries, click through rates, zero results

SharePoint Server 2007 For large indexes, separate indexing from search Capacity Planning Index size: can be up to 50% of content store size, depending on metadata and word spread (Average: 18% to 25%) Required disk space: 2.5 x index size Schedule if available where bandwidth is a concern Query Server Query Server Indexing Server...

Customer satisfaction history Update customer information Integrate with Internet services like location mapping Key contacts Customer support history Customer details Integrate with and launch CRM business processes

Collaboration Business Intelligence Portal Business Forms Search Content Management PlatformServices Workspaces, Mgmt, Security, Storage, Topology, Site Model Partner Search Solutions Nested taxonomy structuresNested taxonomy structures Industry specific scenariosIndustry specific scenarios Concept-based searchConcept-based search Customised user interfaceCustomised user interface SI ServicesSI Services OutsourcingOutsourcing

Demonstration

Filter results by type Categorized search results as you type Rich previews

Search integrated with familiar applications and experiences Categorized search as you type – right from the Start Button

“Live Icons” Actual screen shots of content, instead of generic file icons Preview Pane Rich information about whatever file you select Traditional Folders Location-based views of your files Virtual Folders Flexible, query- based views of your files

Company Network People and Experts Business Data Company Network Web Desktop Web Desktop Unlock Data and Expertise Built for the Enterprise Integrated User Experience Secure | Scalable | Manageable | Extensible

Microsoft Enterprise Search: search Deploying and Supporting Enterprise Search (MSIT): SharePoint 2007 on TechNet (IT Pro resources): bf99-4c23-8ebf-9d58b6a8e6ce1033.mspx?mfr=true SharePoint 2007 on MSDN (Developer resources): Microsoft SharePoint Blogs Product Group team blog: Deployment – Joel Oleson: Latest partner add-ons – Mark Harrison:

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