Engaging Employees in the Accreditation Journey Shylo Dennison, Public Health Planner Sarah Joseph, Public Information Officer

Theme- it’s all about the journey Reviewed other accredited agencies – LPHA’s – Law – Fire – Hospitals

Structure at PCCHD

Engagement Methods Prezi Postcard Updates Boarding passes Map Staff Meeting Division Meetings A-Team Meetings

Engagement Methods: Prezi

Engagement Methods: Postcard updates

Engagement Methods: Boarding Passes

Engagement Methods: Map Shows progress toward collecting documents

Engagement Methods: Meetings General Staff Meetings – Prezi – 15 minute presentations Updates Reminders: meeting agendas, document requests, etc. Division Meetings – General and Division Specific Updates A-Team Meetings and s – Process specific information – Almost 25% of PCCHD staff represented

That’s all great- but why engage staff?

In-flight Survey Results Understanding of accreditation: – 3.48 out of 5 Forms of Communication – In-person meetings are best – s/newsletters second best Ways to Involve: – Specifics on documents and how it applies to jobs – More on purpose, process, etc n results

Benefits of Accreditation What staff members said Organizational improvement Funding Recognition/legitimacy Communication with leaders and community members Increase status among colleagues Branding Focus on population health

Benefits of Accreditation What staff members said Organizational improvement Funding Recognition/legitimacy Communication with leaders and community members Increase status among colleagues Branding Focus on population health What’s being said nationally Performance and Quality Improvement Leverage for funding Demonstrate/validate capacity Visibility Accountability and credibility Improve partner relationships Awareness of agency strengths and weaknesses Improve communication with governing entity

Questions

Contact Information Shylo Dennison or Sarah Joseph or